Restarting the PC for no reason

[Grzegorz Brzęczyszczykiewicz]

UPD: I just checked on the OCCT stress test, on the CPU test at the peak of the load, the PC reboots, the problem is similar to what was in the game. I went to adjust the voltage, since I have an undervolting of the processor

UPD2: Initially, I had 4300 MHz on the processor and a voltage of 1.05, I increased the voltage to 1.1, without changing the frequency, the processor passed the stress test. I'll check how it will be in the game



Until November 10, the game worked correctly and stably (relatively possible), but then PC reboots began, there was no blue screen and other things, just a reboot. I have undervolting, I tried to raise the voltage and frequencies, it helped for 1 day, then reboots continued (perhaps a coincidence). There is no such thing in any other games, the supply of the power supply is large, and the system meets the requirements. Temperatures do not exceed average (70 CPU and 70 GPU). What could be the problem?
System:
Processor: Ryzen 5 5600X
Video card: RTX 3060 12GB
32 RAM

Error in the Windows log:
+ System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 9

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2023-11-11T23:03:19.2167867Z

EventRecordID 12836

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer DESKTO

[MarkJohnson]

Like JimBeam said, It sounds like your power supply.

What is your make and model of the PSU?

Not all power supplies are thew same. 80+ rating is only an efficiency rating. It has nothing to do with quality of PSU.

But it sure sounds like PSU issues. Do not turn it on anymore until you post back.

[Grzegorz Brzęczyszczykiewicz]

Originally posted by MarkJohnson:

Like JimBeam said, It sounds like your power supply.

What is your make and model of the PSU?

Not all power supplies are thew same. 80+ rating is only an efficiency rating. It has nothing to do with quality of PSU.

But it sure sounds like PSU issues. Do not turn it on anymore until you post back.

Cougar STX 700W. But after all, if the problem was in the power supply, this problem would surely manifest itself in at least one more game, except CS 2?

[MarkJohnson]

Originally posted by Grzegorz Brzęczyszczykiewicz:

Cougar STX 700W. But after all, if the problem was in the power supply, this problem would surely manifest itself in at least one more game, except CS 2?

Not necessarily true. This game can load the CPU to 100% on all 16 threads! Assuming you have a Ryzen 8-core CPU. Your other games use very little CPU in comparison. Most games run at 20% or less.

And yes, that Cougar STX PSU is almost on the bottom of the list. Tier - E. Never go below "C-Tier" on the Cultist PSU tier list.

C-Tier is for Budget GPU, "Tier-B" for performance GPU, and "Tier-A" is for Enthusiast GPU.

PSU Tier List rev. 17.0g
https://cultists.network/140/psu-tier-list/

To give you an idea of the AI load in CS1. It could track 80k (81,920) other non-player-characters (NPCs) in the game, simultaneously. This would overload older i7 CPUs and older i5 CPUs couldn't max out the game at all and often overheat if poor cooling.

Not to mention, that ALL GPU code needs to be pre-processed by the CPU as well (Which causes lag from the overburdened CPU,), then passed on to the GPU to be turned into a 3D world.

To give you a clearer idea of what is going on, here is a Unity AI video that can control only 10k of NPCs simultaneously. But this game can get 80k by using a GPS system, instead of a live AI trying to move AI in real time and path of least resistance.

https://www.youtube.com/watch?v=G9Otw12OUvE

[Grzegorz Brzęczyszczykiewicz]

Originally posted by MarkJohnson:

Originally posted by Grzegorz Brzęczyszczykiewicz:

Cougar STX 700W. But after all, if the problem was in the power supply, this problem would surely manifest itself in at least one more game, except CS 2?

Not necessarily true. This game can load the CPU to 100% on all 16 threads! Assuming you have a Ryzen 8-core CPU. Your other games use very little CPU in comparison. Most games run at 20% or less.

And yes, that Cougar STX PSU is almost on the bottom of the list. Tier - E. Never go below "C-Tier" on the Cultist PSU tier list.

C-Tier is for Budget GPU, "Tier-B" for performance GPU, and "Tier-A" is for Enthusiast GPU.

PSU Tier List rev. 17.0g
https://cultists.network/140/psu-tier-list/

To give you an idea of the AI load in CS1. It could track 80k (81,920) other non-player-characters (NPCs) in the game, simultaneously. This would overload older i7 CPUs and older i5 CPUs couldn't max out the game at all and often overheat if poor cooling.

Not to mention, that ALL GPU code needs to be pre-processed by the CPU as well (Which causes lag from the overburdened CPU,), then passed on to the GPU to be turned into a 3D world.

To give you a clearer idea of what is going on, here is a Unity AI video that can control only 10k of NPCs simultaneously. But this game can get 80k by using a GPS system, instead of a live AI trying to move AI in real time and path of least resistance.

https://www.youtube.com/watch?v=G9Otw12OUvE

I'll look into the power supply issue, thank you. Do you have any thoughts about the fact that everything worked correctly before the 1.0.13f1 update? Could the patch have caused such difficulties?

P.S. If there are any problems with the power supply, does the computer turn off or restart? I have a reboot going on.

P.P.S. A stress test should also show that there is a problem? I'm doing well in the stress test

[archonsod]

The kernel error just registers an unexpected reboot, so it's probably not indicative of anything beyond Windows not getting a shutdown signal.

Originally posted by Grzegorz Brzęczyszczykiewicz:

P.S. If there are any problems with the power supply, does the computer turn off or restart? I have a reboot going on.

Usually it'll shut down. If it's rebooting it's unlikely to be a voltage spike, although a low quality PSU can have problems with supplying consistent power under high load or at high temperature which can make the PC think you hit the reset switch. Not something it's easy to check without electrical equipment.
One thing to look for if it's easy to pop the case is cable seating. If the PC is running hot for any length of time it can simply be thermal expansion has loosened a cable or caused the GPU or RAM to lift out of the socket slightly causing a short. Just check they're firmly where they should be.
If it's only since the patch I'd verify the integrity of the files via Steam, and potentially consider running a check on the drive it's installed on for errors. Might also be worth running memtest86 to make sure you've not got an issue with the RAM (especially if you're using XMP).

[Grzegorz Brzęczyszczykiewicz]

Originally posted by archonsod:

The kernel error just registers an unexpected reboot, so it's probably not indicative of anything beyond Windows not getting a shutdown signal.

Originally posted by Grzegorz Brzęczyszczykiewicz:

P.S. If there are any problems with the power supply, does the computer turn off or restart? I have a reboot going on.

Usually it'll shut down. If it's rebooting it's unlikely to be a voltage spike, although a low quality PSU can have problems with supplying consistent power under high load or at high temperature which can make the PC think you hit the reset switch. Not something it's easy to check without electrical equipment.
One thing to look for if it's easy to pop the case is cable seating. If the PC is running hot for any length of time it can simply be thermal expansion has loosened a cable or caused the GPU or RAM to lift out of the socket slightly causing a short. Just check they're firmly where they should be.
If it's only since the patch I'd verify the integrity of the files via Steam, and potentially consider running a check on the drive it's installed on for errors. Might also be worth running memtest86 to make sure you've not got an issue with the RAM (especially if you're using XMP).

By the way, I was looking for similar discussions on Steam and found a lot of people who have the same problem. We have the same AMD processor. Unfortunately, I have not found a solution to the problem

[Grzegorz Brzęczyszczykiewicz]

I just checked on the OCCT stress test, on the CPU test at the peak of the load, the PC reboots, the problem is similar to what was in the game. I went to adjust the voltage, since I have an undervolting of the processor

[Grzegorz Brzęczyszczykiewicz]

Initially, I had 4300 MHz on the processor and a voltage of 1.05, I increased the voltage to 1.1, without changing the frequency, the processor passed the stress test. I'll check how it will be in the game

[MarkJohnson]

Originally posted by Grzegorz Brzęczyszczykiewicz:

I'll look into the power supply issue, thank you. Do you have any thoughts about the fact that everything worked correctly before the 1.0.13f1 update? Could the patch have caused such difficulties?

I'm sure it was just city size/traffic amount. The larger the city and more cims roaming the map, adds more and more stress on the system, until it just overloads the power supply and it shuts itself off, so it doesn't fry the rest of your computer

P.S. If there are any problems with the power supply, does the computer turn off or restart? I have a reboot going on.

Yes, turning off or suddenly restarting mid game is indicative of a power spike that triggers the power supply to turn off, or just restart.

P.P.S. A stress test should also show that there is a problem? I'm doing well in the stress test

Stress test programs don't always show issues. There are so many ways to stress a computer it may not show up. But AI is very heavy on the CPU. Usually a stress test focuses on the CPU or GPU and a mix of the two. most don't run very long. so when you are gaming, it can crash easier as you may be in a long session.

Most stress tests only go no more than 20-minutes per test. It takes it that long to get to operating temperature.

Maybe invest in a kill-a-watt meter or similar that you can plug your computer in to and it will show you real time the power being pulled from the wall, and not through an app.

This is the latest version from amazon:
https://www.amazon.com/dp/B000RGF29Q?smid=A3MIP8D2FH3WRX&ref_=chk_typ_imgToDp&th=1

It can show the difference of PSU rated at wall, verses power draw in the computer through apps.

The 80+ rating was made so you can get rated power from the PSU. Old PSU system could have 1,000 PSU, but it actuality only supplied 800 watts from power inefficiencies and poor PSU or scummy test methods (rated a PSU at 25C vs 40c), or put high watts on the 5v and 3.3v rails, and only 80% or less on the 12v rail that gets most of the use.

[MarkJohnson]

Originally posted by Grzegorz Brzęczyszczykiewicz:

Initially, I had 4300 MHz on the processor and a voltage of 1.05, I increased the voltage to 1.1, without changing the frequency, the processor passed the stress test. I'll check how it will be in the game

Be careful. Over stressing the PSU over and over can harm your rig, and possibly damage it.

I would definitely replace the PSU ASAP. Use the tier list and get a decent Tier-C or higher PSU.

He recommends the Apevia Prestige 800watt PSU ($67). I have used it a lot lately on mid-gaming builds.

The Apevia Prestige 600watt ($61) should be fine for your build. Your rig is low powered. less than 300 watts. Taking transient power spikes into consideration, and adding an additional 50% power draw, so that puts you at around 450-500 watts. so you should have 100 watts buffer still.

But you really need to get rid of that Cougar STX PSU. It is rated 700Watts and it crashes on a budget gaming build.

Maybe watch this video. He does a good job going over PSUs.
https://www.youtube.com/watch?v=XMCG9axMmqM

[Mckonig]

Had the same problem years ago. Was the power supply unit.