Supreme Commander: Forged Alliance

Supreme Commander: Forged Alliance

The Black Screen glitch is still here in 2024?!
Like the title suggest, can't play because of that freaking bug and I haven't found a solution yet...
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Showing 1-15 of 17 comments
Hollow Aug 4, 2024 @ 2:32am 
Search function: Black screen
wargamesmaster Aug 4, 2024 @ 2:37am 
"Very funny", what do you think I was doing before being frustrated enough to ask for help here?
wargamesmaster Aug 4, 2024 @ 2:44am 
However, there's 2-3 things I haven't tried yet, let's hope that will solve the issue...
Hollow Aug 4, 2024 @ 3:15am 
#1: Actually use this forum's search function. "Search function" did not refer to Google etc.
#2: Hit ESC or space bar after the game starts and you get a black screen until in the main menu.
#3: If #2 is the thing then do a proper shut down and restart of the device.
If you have a technical issue you need to provide relevant information, not just "I have this issue." and then get grumpy when someone points at the search function just as half-assed as you created your thread. You didn't even write when and where you get a black screen, what you've tried already or what's your OS.
Last edited by Hollow; Aug 4, 2024 @ 3:16am
wargamesmaster Aug 4, 2024 @ 3:56am 
Sorry I thought you were sarcastically asking me to search the info for myself instead of asking for help.

You wouldn't believe the kind of a-holes there is where I live, so I unfortunately got used to awful messages to genuine questions I need answers to...
Last edited by wargamesmaster; Aug 4, 2024 @ 4:01am
wargamesmaster Aug 4, 2024 @ 8:44am 
And the Black screen was fixed by re-installing the game and DirectX directly from the game's installation dossier (something apparently went wrong during the first installation)

Again, sorry for the frustrated comment.
Tydo Aug 4, 2024 @ 12:22pm 
Originally posted by Hollow:
#3: If #2 is the thing then do a proper shut down and restart of the device.
That.
Got to reboot. Something in those ancient 'xact' libraries or something like that gets stuck in a bad state.
Prevents any of the many of the assets from playing, like the intros, voiceovers etc.
Usually accompanied by a lack of sound FX in the game.

Maybe if you are a registry guru you can do it without reboot, but for the rest of us...
Logout/login will not do it.
Sleep/suspend and wake it up won't do it.
'fake shutdown' won't do it.
Closing and restarting steam will not do it.
Reboot windows.

Unfortunately many people try a lot of things first (some of which require reboot) and attribute it not to the reboot but their reinstall of some driver or something.
Last edited by Tydo; Aug 4, 2024 @ 12:23pm
Tamren Aug 5, 2024 @ 6:08am 
Thanks for the tip, ESC did nothing but pressing space got me to the menu at least. Is this a result of the intro movie failing to play? It worked fine the first time I started the game.
Tamren Aug 5, 2024 @ 6:19am 
Damn, it's still bugged. Skirmish works fine but all of the voices are missing in campaign. Will have to try a reboot.
Last edited by Tamren; Aug 5, 2024 @ 6:20am
Tamren Aug 5, 2024 @ 6:27am 
Reinstalling directx and the reboot did nothing. rip.
Tamren Aug 5, 2024 @ 6:45am 
After googling a bunch more I found the solution for win 10: DISABLE FAST BOOT!

Fast boot is a partial hibernation where the kernel state is saved to a file on your hard drive and loaded when the computer boots. However if you do this your computer doesn't fully reboot, I checked task manager and it told me my computer had been on for 25 days. I disabled fast boot, then rebooted the computer and now FA works again, no more broken video.
loudman2 Aug 5, 2024 @ 7:44am 
Another fine 'Thanks Microsoft' moment. The number of times myself, and others, have told people about this, doing a full shutdown, and the disbelief reflected back, is rather legendary.

The root of the issue is twofold, first, SCFA is an old application, and isn't really aware of what happens with the audio devices - in it's day - even having one audio device wasn't always a given. These days, most machines may have several.

Second, the way in which devices can go into 'hibernation' when not being used, and how they are woken up, is something SCFA is entirely unaware of, and as such, SCFA will think it's talking to an audio device that may not only have gone to sleep, but may actually have been removed or replaced by another.

Either way - this solution should address most of the problem - but of course, others have to listen.
Tamren Aug 5, 2024 @ 9:33pm 
I've been using win10 for years and it wasn't until I ran into this problem that I learned Fast Boot even existed.
lonesh33p Aug 5, 2024 @ 10:29pm 
@Tamren thanks for the tip on uptime in the task manager. I didn't realize that was there.

I have the notion that win10 restart uses the old-fashioned clean-startup method we used to take for granted with e.g. win7. Meaning that I can have fast (unclean) startup enabled, and "simply" restart when I want to be sure a change or update has taken effect. Is this correct?

(My win10 laptop isn't suitable for gaming but I am curious.)

I do upgrades (which usually involve a reboot) most Saturdays. My uptime says 1:13:58:ss, which suggests it did reset after the most recent update/restart.
Tamren Aug 5, 2024 @ 10:57pm 
If you want to double check here's the instructions on how to do it.

https://www.ninjaone.com/script-hub/how-to-disable-fast-startup-in-windows/

I had no idea this was a thing because the option is hidden away. You have to go to the win10 power setting screen, click a link on the side of that, click a link on the side of that, and then click some blue text to unlock options so that you can change them and only then can you turn fast boot off. Again, I had no idea this existed until I had to troubleshoot supcom.
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