EVE Online

EVE Online

Treybor Mar 14, 2017 @ 11:04am
Really confused about accounts...
So I played a long time ago, started playing again, have some cash in my steam wallat and want to buy a PLEX, so how do I do this? How do I know if my account is steam linked? How do I get a Steam Linked account to transfer a PLEX to my main if not? This all seems unnecessarily complicated...
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Showing 1-12 of 12 comments
Kyutaru Mar 14, 2017 @ 11:19am 
It's on the front page.

Notice: Accounts created via Steam have to be accessed separately through the Steam client. Subscriptions & PLEX through the Steam store can only be redeemed by users that have created the EVE Online accounts via Steam on or after June 4th, 2013.

If the launcher shows your account as a Steam ID instead of a name, it's a Steam account. You can also assign a Steam account a name through the EVE website so if you did that it might be a Steam account regardless. When you say you played a long time ago, you need to have created the account through Steam at least that date.

It's needlessly complicated because Steam takes like 30% of the revenue from linked game purchases so the EVE devs want to encourage using their own website instead of linking to Steam.
Treybor Mar 14, 2017 @ 11:21am 
Ok, so how do I get a Steam Account then? Is there an option for that?
Kyutaru Mar 14, 2017 @ 11:43am 
Originally posted by Treybor:
Ok, so how do I get a Steam Account then? Is there an option for that?
Log in using Steam. <_<

It automatically makes one for you. Just don't log in using one of your other accounts.
Treybor Mar 14, 2017 @ 11:55am 
Originally posted by Kyutaru:
Originally posted by Treybor:
Ok, so how do I get a Steam Account then? Is there an option for that?
Log in using Steam. <_<

It automatically makes one for you. Just don't log in using one of your other accounts.

Alright so i hit play through steam... Brings me to the launcher, has my eve accounts listed, where do I go from here? If i click create account it brings me to add an email which will be a non steam account... Where and what do I need to click for a steam account? I dont see anything relating to steam on the launcher that I have from steam... Also Add account doesnt have anything listed for steam accounts, I'm launching this through Steam
Last edited by Treybor; Mar 14, 2017 @ 12:00pm
Kyutaru Mar 14, 2017 @ 12:19pm 
I can't recall since it's been ages since I made an account. I think Create Account and using your Steam credentials as your login would be the way about it. Otherwise it's possible you already made a Steam account and can check on the EVE website which account associated with yours is also a Steam one.
Treybor Mar 14, 2017 @ 12:26pm 
Originally posted by Kyutaru:
I can't recall since it's been ages since I made an account. I think Create Account and using your Steam credentials as your login would be the way about it. Otherwise it's possible you already made a Steam account and can check on the EVE website which account associated with yours is also a Steam one.

I already tried both, I checked my history and purchased EVE in 2010... Do i need to purchase a starter pack again to get it to create an account? Shouldnt I be able to just download and play?
BlackWaterGaming Mar 14, 2017 @ 12:38pm 
Originally posted by Treybor:
Originally posted by Kyutaru:
I can't recall since it's been ages since I made an account. I think Create Account and using your Steam credentials as your login would be the way about it. Otherwise it's possible you already made a Steam account and can check on the EVE website which account associated with yours is also a Steam one.

I already tried both, I checked my history and purchased EVE in 2010... Do i need to purchase a starter pack again to get it to create an account? Shouldnt I be able to just download and play?

which ever account purchased eve via steam should be your steam account. otherwise try forgetting all the accounts and see if that`ll force steam to create you one.
Kyutaru Mar 14, 2017 @ 12:44pm 
There was also a recent article on Steam accounts that may detail what's going on.

https://support.eveonline.com/hc/en-us/articles/202836235-Starting-EVE-Online-through-STEAM-asks-for-Account-Name-and-Password


Also, another player had this same issue months ago:
https://steamcommunity.com/app/8500/discussions/0/154642447912840600/
It appears to be caused because your account is older the June 2013.

His exact words....

***CAN CONFIRM***

If you have an old account and you want access to the new features, you MUST delete the game and redownload it. Fortunately for me my super old character was only a trial back in the day. Nothing of value was lost, now I just need to see if I can get the PLEX I bought.
Last edited by Kyutaru; Mar 14, 2017 @ 12:47pm
Treybor Mar 14, 2017 @ 1:22pm 
Originally posted by Kyutaru:
There was also a recent article on Steam accounts that may detail what's going on.

https://support.eveonline.com/hc/en-us/articles/202836235-Starting-EVE-Online-through-STEAM-asks-for-Account-Name-and-Password


Also, another player had this same issue months ago:
https://steamcommunity.com/app/8500/discussions/0/154642447912840600/
It appears to be caused because your account is older the June 2013.

His exact words....

***CAN CONFIRM***

If you have an old account and you want access to the new features, you MUST delete the game and redownload it. Fortunately for me my super old character was only a trial back in the day. Nothing of value was lost, now I just need to see if I can get the PLEX I bought.

THANK YOU SO MUCH!

This worked! Deleted the game permanently from my account and just redownlaoded the new free version... Seems like you cant have the old serial codes tied to your steam account, or else it wont work!

Again, Thank you for all your help!
Kodokuro Mar 14, 2017 @ 4:42pm 
from what i remember steam accounts defult user names are "STEAMXXXXXXXXX"
That accounts are linked to steam. If you buy plex trough the steam interface you should be able to redem them in-game on that account.

if you want to check the movements on plex, transaction etc. you need to log in on their website.

https://login.eveonline.com/Account/LogOn

i have seen a lot of pleople having problems to redem PLEX when they buy them using the steam interface so be sure to have your e-mail verified.

gl o7
Kodokuro Mar 14, 2017 @ 4:45pm 
weird... this discusion was empty when i open it...
Artemis Mar 16, 2017 @ 4:41am 
If you think its too much effort you can always buy the plex through steam log onto the steam account and donate the plex to your character as it does give you that option when you goto activate a plex.:steamhappy:
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Date Posted: Mar 14, 2017 @ 11:04am
Posts: 12