Competitive matchmaking cooldowns - information

[KillahInstinct]

Competitive matchmaking cooldowns
For more information see the Support guide: Counter-Strike: Global Offensive - Competitive cooldown or ban and the links therein.

A note from Support about in-game cooldowns

Player abandons*, AFKing, excessive kicking and suiciding, and teamkilling result in an undesirable experience for all of the other players in the game.

Our system is designed to limit the negative impact of users who repeatedly abuse these systems. If you perform these actions, Classic Competitive will be unavailable for a period of time.

Cooldown levels:

1: 30min
2: 2 hours
3: 24 hours
4: 7 days

How does my cooldown reset?

Автор сообщения: Vitaly

The rules are as follows: every cooldown increases the offense level by one level and after cooldown expires and a clean week goes by the offense level goes down by one level. First level offenders receive a 30 min cooldown, second level = 2 hr, third level = 24 hr, fourth and higher levels = 7 days. The confusion might arise for extreme abusers of the system whose offense level went beyond level 4 now.

Here's an example: A player reaches offense level 4 and gets their first 7 day cooldown on Jan 1, it expires on Jan 8 -- this means player can play, but their offense level stays at 4 for the duration of one more week. If player commits a competitive offense on Jan 8 then offense level is increased to level 5 and player is penalized with another 7 day cooldown. That cooldown expires on Jan 15 -- again, this means that player can play, but their offense level stays at level 5 for the duration of one more week. So, after the clean week goes by on Jan 22 the offense level goes down by one level to level 4. Committing a competitive offense on Jan 22 will increase it again to level 5 and assign a 7 day cooldown according to the rules listed above.

Essentially if you got your second or third 7 day cooldown in a row this means you need to have two or three clean weeks after it expires before it goes down to offense level 3 which is penalized with a 2 hr cooldown (editorial note: should be 24 hours, - KillahInstinct).

Source: link[web.archive.org]

For a full explanation of cooldown periods, please follow the following link: CS:GO Matchmaking

We understand your frustration, however, our system is automated and we have no way of adjusting the status of your account.

Clarification regarding abandons
* If you abandon and don't make it back within the start of the next round, the system will also give you a cooldown. It's not able to differentiate between accidental or disconnects on purpose.

Автор сообщения: KillahInstinct (moderator)

No, it can be a timing issue - you are reconnecting and meanwhile the timer expires or the new round starts (or whatever the trigger is) and you still get banned.

Heck, I believe the reconnect button is there even 5 minutes later in some cases. But you only have 3 minutes to reconnect.

There is an unofficial guide that lists the various reasons you can be banned for and further speculates on appropiate behaviour and what causes cooldowns, you can find it here.

[el tap de nerja]

[Cr1[s]TaL]

...

[Fedea )]

I dont know what wrong with system , but after match when its end ... I got 2h ban for disconnect No disconnect, No TK , nothing just says that i left a game WTFFFF

[Youjeni]

I got my first 7 day cooldown today. Admititaly i did shoot my friend who was in skype with me, we were both messing around but getting our jobs done. My friend said he dosent think i deserve a 7 day cooldown and would be happy to provide evidence of this if needed. So could you please reduce my cooldown?
Thanks for your time.

[Lesfaeye]

how are kick bans done? I want to know that system

[Sleepy]

Автор сообщения: Black Walker

System is really crap.

I agree completely, I have a 7 day cooldown now because Csgo keeps kicking me out of games and not letting me reconnect. I get that the system is automated, but it can still be fixed which is all I am asking because I am getting tired of getting banned for csgo kicking me out of games. To all the people who say the system is good and all, It isn't. It's amazing on occasion or regularly for some people but for the people who have to deal with this ♥♥♥♥, it sucks.

[DLreggie]

this game is good and i spend my £100 and then I got banned for 7days for kicking team mate in competitive..i kick them because im not happy with there attitude and i still get banned? my money just wastining i dont want to add fun this and I have to Wait 1week >.<

[tavi :D]

Well this is good

[♛ Ke ke]

e

[Charlie Brownie]

system is pretty wierd. i play solocomp and my teammates dont like me, cose i dont speak russian.
>kicked

next day. play solocomp and same thing again.. dont talk theyre language and they kick you.

>kicked
>too many times kicked
>get ban
>24h

wut? 140h played and only these 2 kicks ive got. mediately 24h ban.. no 30min, no 2h...

:I what happens if i my team kicks me again?

[c0mpl3t3dk1ll]

Hey guys. I'm on a windows operating system, (I didn't read past comments so excuse me if I missed it) is there any trouble shoot options for CS GO? my type of problem is everytime I join a competitive match I disconnect from steam and GO entirley but internet on everything else works fine. help?

[Zolarc]

I got banned for 24 hours came back a day later and it said i was banned for 5 days please help

[#Savage]

Автор сообщения: Astrom

Автор сообщения: Stepa

Hi, i got banned for 7 days for ''kicking too many people'' and i didnt even kick anyone why do i get this ban? Ive had bans for that 2 times before and i havent played for 2 weeks and i havent kicked anyone since last ban and now today someone of my team wanted to kick one of our team i pressed Yes and now after the game i got banned for 7 days ? Could you please unban my account i beg you

I had this same ♥♥♥♥♥♥♥ thing, right to the T... except it was a 30min cooldown. I got kicked from the match, then got that cooldown (we voted to kick one other person that match). Ironically this was after I killed half the other team and difused the bomb in the previous round. Makes me want to put the game down for good... this is terrible ♥♥♥♥♥♥♥♥.

Ok i Like iT

[Cheat Analyst]

What happens if you get kicked for no reason at all?

[maar]

I'mm sure this has been said a million times but jesus christ, they need to take out cooldown bans if you can't oconnect immediately.Several times CSGO has crashed upon joining in cache, and caused me to be unable to connect during warmup, then I get a competitive cooldown because their game crashed.
My PC is fine, I checked drivers before launching, I have almost nothing running in the background but chrome and Skype, and I've got an I5 and a GTX 560 with 16 gigs of ram. It's not my computer, it's the damn game that crashes.
Why am I getting a punishment on my account when the game is literally causing it?