Competitive matchmaking cooldowns - information

[KillahInstinct]

Competitive matchmaking cooldowns
For more information see the Support guide: Counter-Strike: Global Offensive - Competitive cooldown or ban and the links therein.

A note from Support about in-game cooldowns

Player abandons*, AFKing, excessive kicking and suiciding, and teamkilling result in an undesirable experience for all of the other players in the game.

Our system is designed to limit the negative impact of users who repeatedly abuse these systems. If you perform these actions, Classic Competitive will be unavailable for a period of time.

Cooldown levels:

1: 30min
2: 2 hours
3: 24 hours
4: 7 days

How does my cooldown reset?

Diposting pertama kali oleh Vitaly:

The rules are as follows: every cooldown increases the offense level by one level and after cooldown expires and a clean week goes by the offense level goes down by one level. First level offenders receive a 30 min cooldown, second level = 2 hr, third level = 24 hr, fourth and higher levels = 7 days. The confusion might arise for extreme abusers of the system whose offense level went beyond level 4 now.

Here's an example: A player reaches offense level 4 and gets their first 7 day cooldown on Jan 1, it expires on Jan 8 -- this means player can play, but their offense level stays at 4 for the duration of one more week. If player commits a competitive offense on Jan 8 then offense level is increased to level 5 and player is penalized with another 7 day cooldown. That cooldown expires on Jan 15 -- again, this means that player can play, but their offense level stays at level 5 for the duration of one more week. So, after the clean week goes by on Jan 22 the offense level goes down by one level to level 4. Committing a competitive offense on Jan 22 will increase it again to level 5 and assign a 7 day cooldown according to the rules listed above.

Essentially if you got your second or third 7 day cooldown in a row this means you need to have two or three clean weeks after it expires before it goes down to offense level 3 which is penalized with a 2 hr cooldown (editorial note: should be 24 hours, - KillahInstinct).

Source: link[web.archive.org]

For a full explanation of cooldown periods, please follow the following link: CS:GO Matchmaking

We understand your frustration, however, our system is automated and we have no way of adjusting the status of your account.

Clarification regarding abandons
* If you abandon and don't make it back within the start of the next round, the system will also give you a cooldown. It's not able to differentiate between accidental or disconnects on purpose.

Diposting pertama kali oleh KillahInstinct (moderator):

No, it can be a timing issue - you are reconnecting and meanwhile the timer expires or the new round starts (or whatever the trigger is) and you still get banned.

Heck, I believe the reconnect button is there even 5 minutes later in some cases. But you only have 3 minutes to reconnect.

There is an unofficial guide that lists the various reasons you can be banned for and further speculates on appropiate behaviour and what causes cooldowns, you can find it here.

[Homeslice]

comment

[XRevX_AlphaKing]

i feel that if you knife a ot it should not do anything to your matchmaking time in between. but knifing or killing teamates is fine. steam needs to fix this and make cooldowns less time, cause 7 days is ♥♥♥.

[Bavid]

Diposting pertama kali oleh Slumerican:

There are some major flaws in this system. which should be addressed rather then having a bunch of people complain for example any steam errors. I personally have had steam disconnect me from secure servers and they guided me to do a whole bunch of things and test each one individually. In result I got a 7 day ban for abandoning the match (That's pretty ridiculous.) And for team killing and/or shooting team mates, deliberate team killing/shooting yes ban them without a doubt but from time to time a team mate will get in the way and you may tag them and the result of that tag will mean you killed them. Now I don't know if it's just me but people with their infinite wisdom of retardation who decide it'll be a good idea and get in the middle of the crossfire and end up being killed my friendly fire should be getting the ban. I've had some kids (literally kids) who do this deliberately as a "troll" and then I get the ban. It's sad to be honest. There should be a system in place that recognizes these little things and penalizes those who are actually in the wrong. These points I've mad will most likely be blown off and and comments will be made such as "we can't change the system" and all that but the makes of this game can change the system. We, the customers, bought the game deserve our voices and opinions to be heard and taken into consideration. Now let me reiterate, I'm not saying unban everyone who's done anything wrong. I'm saying look at what's happened and improve the system so all these complaints can stop and we can all be happy. Kind of like having our cake and eating it. Cheers.

shut up and accept you ban. if your computer disconects you from steam get better internet or computer i read all these stories here and every one i see has never happend to me or anyone i know.

[ball]

Is csgo servers down right now?

[cookie]

Steam is ♥♥♥♥

[cookie]

servers be trippin

[cookie]

just trying get my grind on

[itS a Gift]

THANKS FOR THE INFO :D

[itS a Gift]

:D:csgoglobe:

[fs ~ WhiteNoise `Oopsツ Gh]

Hello. My account CS GO has been banned for 7 days, because I supposedly drove too many people , although I was an accomplice kick only one person !! Could you please unban my account?

[Desertskill]

I was banned one day because of failures in servers... Thanks Steam s2

[Aigis]

My acount got banned for 7 days for being kicked but i asked for kick why does that count also half my team just left the game so how is that fair

[FiSheYe]

Hey! I received a 24hours ban because of failures in servers ! what can I do ? CS crashed 10 times before being banned.

[artin777]

THIS VERY ANNOYING because I GOT A 2hour ban for a ♥♥♥♥♥♥♥ crash and i was still in the ♥♥♥♥♥♥♥ match

[GuitarRequiem]

I just get banned. After the update it started crashing when trying to play comp.