csgo freezes and restart required

[Hileci Ahmet]

Game freezes randomly in cs and i can't kill the csgo process via graphica user interface.

Specs:

rtx 2060 super
i7 9700K
32GB RAM
1TB SSD
Coolermaster watercooling 2 Fans


MY SOLUTION FOR THE DATE BETWEEN 03.04.2020 TILL PRESENT:

GPU driver updated + Windows 10 Update it was a really small one which you dont even get notified for.

If the issue returns I ll edit this thread. And if someone else has different solutions maybe post it in my comments so I can add them in this thread.


For the people who still have the issues after this:

Check this thread out maybe you find soemthing which will help you.

https://steamcommunity.com/app/730/discussions/0/1483235412196672777/?ctp=4




Other solutions:

Anastasiya:

found the fix!
my launch opts was completely empty but i noticed some launch opts like -novid still activates.
make sure your launch opts i clear, put in -autoconfig and voila! it worked like a charm

[Ancient Oldie]

Originally posted by MASSOOD:

Game freezes randomly in cs and i can't kill the csgo process via graphica user interface.

press CTRL SHIFT ESC -> kill it from taskmanager.

[Savio]

I am having this issue also, the game screen freezes but i can still hear the game going on. Has happened twice since the update.

[The Giving One]

Hi, let's start with some basics :

Make sure all drivers are fully up to date on the PC. This is Windows 10, correct ?

Edit your specs into the title post, please. Thanks.

Check for conflicting software. That sounds like it could be something that is causing the freezing/lagging.

Start here but there might be others that can cause it :

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Security programs like antivirus are a big one to take note of.

[aank]

same problem, i kill it from task manager and i rejoin the game

[The Giving One]

@ MASSOOD

If this is a problem that other people are also seeing, including you and your friend, then the solution might just be to wait it out.

[Kasza w sprayu]

ok

[Hileci Ahmet]

I will do as you say.

But I am not using any antivirus software. As long as windows defender doesnt count.

The only conflicting software in my mind would be nahimic. Which I have not installed on this pc.

But I am actually using carotDAV if you know what that is. It makes you possible to transfer files via FTP. But i can't deinstall that since I need it for school.

I will tell you if this issue occures again after the driver update which may take a while from now on since my brother needs the net for the next couple of hours without any downloads in the background.

[Ancient Oldie]

Originally posted by The Giving One:

@ MASSOOD

If this is a problem that other people are also seeing, including you and your friend, then the solution might just be to wait it out.

CSGO team is quarantained, they work from home and have less possibilities to fix everything quickly.

source: https://www.reddit.com/r/GlobalOffensive/comments/fpnzpk/counterstrike_global_offensive_prerelease_update/fm9m8lh/

edit: full context: https://twitter.com/TravCS/status/1245874096556163072

[The Giving One]

Originally posted by Ancient Oldie:

CSGO team is quarantained, they work from home and have less possibilities to fix everything quickly.

Yes, I always try to take the virus into account in these matters. Thanks as that is a possibility.

Originally posted by MASSOOD:

But I am actually using carotDAV if you know what that is. It makes you possible to transfer files via FTP. But i can't deinstall that since I need it for school..

If it is a file sharing program, you don't need that while playing CSGO. Disable it in the msconfig menu, and then you can just manually launch it when you need it. It does not need to automatically start when you boot your PC.

[Hileci Ahmet]

@everyone

In MY case it isnt possible to kill the process via taskmanager. because the screen doesnt change. I can only see the windows bar. You need to click on that windows symbol and restart. You can open your task manager as much as you want but you dont see it on your screen.

[Hileci Ahmet]

@The Giving One

After the usage of the FTP programm, I make sure to kill the process of it. I already thought about that.

[The Giving One]

Originally posted by MASSOOD:

@The Giving One

After the usage of the FTP programm, I make sure to kill the process of it. I already thought about that.

Ok, sorry as I was just making sure. From what you said here :

Originally posted by MASSOOD:

@everyone

In MY case it isnt possible to kill the process via taskmanager. because the screen doesnt change. I can only see the windows bar. You need to click on that windows symbol and restart. You can open your task manager as much as you want but you dont see it on your screen.

That sounds more like a Windows issue, and not a CSGO issue. Are you sure this PC and OS are fully up to date ? You said it is a new PC, right ?

[Hileci Ahmet]

Originally posted by The Giving One:

Originally posted by MASSOOD:

@The Giving One

After the usage of the FTP programm, I make sure to kill the process of it. I already thought about that.

Ok, sorry as I was just making sure. From what you said here :

Originally posted by MASSOOD:

@everyone

In MY case it isnt possible to kill the process via taskmanager. because the screen doesnt change. I can only see the windows bar. You need to click on that windows symbol and restart. You can open your task manager as much as you want but you dont see it on your screen.

That sounds more like a Windows issue, and not a CSGO issue. Are you sure this PC and OS are fully up to date ? You said it is a new PC, right ?

Exactly the PC is new. Windows is up to date. The only possible matter which i have not tested is the driver update

The PC is new but like half a year.

[The Giving One]

Make sure all drivers are fully up to date. And even new computers can possibly come with conflicting software. I can't be sure it is a software conflict, but I have seen that on new computers.

Your PC is very capable of running this game maxxed out. So we have to assume it is not the hardware, being new, although that is a rare possibility.

We can on one hand troubleshoot it as a software conflict, AFTER you make sure every device driver is up to date on it.

Not just Graphics drivers, but all system drivers. New computers often need much updating in this regard, and Windows can't always be trusted to get the latest drivers. This is why I get mine from the manufacturer's website of the PC or motherboard, download them, and install them myself.

[Hileci Ahmet]

Originally posted by The Giving One:

Make sure all drivers are fully up to date. And even new computers can possibly come with conflicting software. I can't be sure it is a software conflict, but I have seen that on new computers.

Your PC is very capable of running this game maxxed out. So we have to assume it is not the hardware, being new, although that is a rare possibility.

We can on one hand troubleshoot it as a software conflict, AFTER you make sure every device driver is up to date on it.

Not just Graphics drivers, but all system drivers. New computers often need much updating in this regard, and Windows can't always be trusted to get the latest drivers. This is why I get mine from the manufacturer's website of the PC or motherboard, download them, and install them myself.

I know exactly what you mean.

I am also having the suspicion of a software conflict.
The only driver which is not updated is the GPU driver.

Additional information:

I am a IT student.

Is there any possibilites of my development tools of causing problems?

I code C and Java.