Soon as i get to main menu computer turns off

[MeanOldWarthog]

As above, In windowed mode i managed to get to options once. Also after a few times of trying it when i select the icon i have to reinstall it despite it being previously installed?

[NuGuy]

If your computer is turning off, I would guess a major hardware failure somewhere in your computer.
It keeps wanting to reinstall? Maybe check the health of your hard drive?

Can you play other games on your system?

[JoKeRsMiLe]

gpu or cpu might be getting too hot

[oldrocker99]

Unless your PC is new, check the dust inside the case, especially heat sink fins.

[MeanOldWarthog]

yeah all other games play fine, The computer was put together by myself around 1 month ago so dust in casings etc isnt there, All fans are on ok. PSU, CPU etc are all well above spec required.

[MeanOldWarthog]

my comp specs

CPU Intel® Core™ i5-10600KF CPU @ 4.10GHz
Threading 1 CPU - 6 Core - 12 Threads
Frequency 4487.9 MHz (45 * 99.73 MHz) - Uncore: 4188.7 MHz
Multiplier Current: 45 / Min: 8 / Max: 48
Architecture Comet Lake / Stepping: Q0/G1 / Technology: 14 nm
CPUID / Ext. 6.5.5 / 6.A5
IA Extensions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES, AVX, AVX2, FMA3
Caches L1D : 32 KB / L2 : 256 KB / L3 : 12288 KB
Caches Assoc. L1D : 8-way / L2 : 4-way / L3 : 16-way
Microcode Rev. 0xC8
TDP / Vcore 125 Watts / 1.128 Volts
Temperature 100 °C / 212 °F
Type Retail (Stock Frequency : 4100 MHz)
Cores Frequencies #00: 4487.90 MHz  #01: 4487.90 MHz  #02: 4487.90 MHz  #03: 4487.90 MHz 
#04: 4487.90 MHz  #05: 4487.90 MHz 

Motherboard
Model Asus ROG STRIX B460-H GAMING
Socket Socket 1200 LGA
North Bridge Intel Comet Lake rev 05
South Bridge Intel B460 rev 00
BIOS American Megatrends Inc. 1401 (07/22/2020)
Memory (RAM)
Total Size 16384 MB
Type Dual Channel (128 bit) DDR4-SDRAM
Frequency 1063.3 MHz (DDR4-2126) - Ratio 1:16
Timings 15-15-15-36-2 (tCAS-tRCD-tRP-tRAS-tCR)
Slot #1 Module Corsair 8192 MB (DDR4-2137) - XMP 2.0 - P/N: CMK16GX4M2B3200C16
Slot #2 Module Corsair 8192 MB (DDR4-2137) - XMP 2.0 - P/N: CMK16GX4M2B3200C16

Graphic Card (GPU)
GPU Type NVIDIA GeForce GT 1030 (GP108-300) @ 1518 MHz
GPU Brand Micro-Star International Co. Lt
GPU VRAM 2048 MB @ 3004 MHz
Storage (HDD/SSD)
Model #1 Name Seagate ST3500418AS (FW: CC38)
Model #1 Capacity 465.8 GiB (~500 GB)
Model #1 Type Fixed - Bus: SATA (11)

Display
Screen #1 Samsung S22D300 (SAM0B3F)
Screen #1 Spec 21.7 inches (55.1 cm) / 1920 x 1080 pixels @ 50-75 Hz

Miscellaneous
Windows Version Microsoft Windows 10 (10.0) Home 64-bit
CPU-Z Version 1.96.1 (64 bit)

[Tesseract]

Has to be either a hardware or OS/driver issue. Applications can't just shut down your system without going through the OS, which should at least give you an "are you sure?" prompt if working correctly.

[MeanOldWarthog]

Publicado originalmente por Tesseract:

Has to be either a hardware or OS/driver issue. Applications can't just shut down your system without going through the OS, which should at least give you an "are you sure?" prompt if working correctly.

yeah i'm certain it is a hardware fault but i have no idea what like i said the computer is all new fro the CPU to the memory and PSU, Its all well overspec for the game too. Any ideas on how to diagnose it?

[allenayen96]

I would run a scan for a virus. just to be on the safe side.

[n00bdragon]

Publicado originalmente por allenayen96:

I would run a scan for a virus. just to be on the safe side.

Viruses cannot shut off the computer like a switch. Even crashing the OS you'll still get an error message from the motherboard telling you of a critical fault in a program and the computer needs to turn off. If the computer suddenly shuts off it is 100% a hardware issue. The most likely cause is overheating GPU/CPU but barring that it could be a faulty power supply (though this is unlikely to be triggered by opening a program, it would be more random). My guess is the computer is warming up as it starts the game and right about the time OP hits the main menu is when it gets too hot and shuts off.

[Moo]

Might want to try running checkdisk with repair, to see if there's a bad sector on your storage.

[soltan-heatwave]

Also as mentioned by Tesseract you could also check on your drivers to make sure they are all up to date. Sometimes, the new things you buy have older drivers on them that haven't been updated since they were boxed. You need to check them to see if they need updated.

[MeanOldWarthog]

ran chkdsk and all come back clear on every drive.

Think it may be CPU overheating but not sure how to rectify this?

[n00bdragon]

1. Check for/remove dust
2. Download something like HWMonitor and check your CPU temperatures at various loads
3. Replace your heat sink
4. Add fans
5. Relocate your PC to a cooler/more ventilated space

[tracksone]

Publicado originalmente por dreaperg:

ran chkdsk and all come back clear on every drive.

Think it may be CPU overheating but not sure how to rectify this?

if its a hot cpu you may need a new cooler and need to apply new thermal paste, id also investigate your power supply

[MeanOldWarthog]

Publicado originalmente por tracksone:

Publicado originalmente por dreaperg:

ran chkdsk and all come back clear on every drive.

Think it may be CPU overheating but not sure how to rectify this?

if its a hot cpu you may need a new cooler and need to apply new thermal paste, id also investigate your power supply

Ive ordered both, Once its here ill apply and fit both, Cheers