Hell Let Loose

Hell Let Loose

View Stats:
Cannot load into game
The game takes an excessively long time to load (up to 15 minutes) and during loading, the entire computer is stuck in a black screen (no way to remove it or change windows).
When loading into a server, the loading time is again excessively long and ultimately the "lost connexion to server" message pops up.
Recently tried a reinstall and a Steam verification.

Here are the comps https://pastebin.com/WeviX3gR
I recently changed my graphic card, the game worked well previously.
< >
Showing 1-1 of 1 comments
Team17_Helper  [developer] Feb 9 @ 6:40am 
Hi Siww,

We are really sorry to hear about the troubles you’re encountering with the black screen during launch and the “Lost Connection to Server” error in the game.

After reviewing your DxDiag file, I noticed that your graphics card drivers might be a bit outdated. To help resolve these issues, could you please take a moment to download and install the latest drivers for your AMD Radeon RX 7700 XT? Here’s how you can do it:

To manually update your AMD graphics card:
1. Please visit https://www.amd.com/en/support, select your specific card from the drop-down menu, and click Submit.
2. After that, you’ll see the corresponding AMD driver. Just choose your platform or Windows version and click Download.
3. Once the installation is complete, make sure to close the game client completely and restart your computer.
4. Your drivers will then be up to date!

To automatically update your AMD graphics card:
If you have the AMD Auto-Detect and Install tool, it can simplify the process for you by checking your PC for the compatible AMD Radeon™ Series Graphics and the correct Windows® version. It will then download the latest drivers for installation.
• You can find detailed instructions here: AMD Knowledge Base[www.amd.com]

Get back to us when you can.

Regards,
Team17 Support
< >
Showing 1-1 of 1 comments
Per page: 1530 50

Date Posted: Feb 8 @ 7:48am
Posts: 1