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We are really sorry to hear about the troubles you’re encountering with the black screen during launch and the “Lost Connection to Server” error in the game.
After reviewing your DxDiag file, I noticed that your graphics card drivers might be a bit outdated. To help resolve these issues, could you please take a moment to download and install the latest drivers for your AMD Radeon RX 7700 XT? Here’s how you can do it:
2. After that, you’ll see the corresponding AMD driver. Just choose your platform or Windows version and click Download.
3. Once the installation is complete, make sure to close the game client completely and restart your computer.
4. Your drivers will then be up to date!
• You can find detailed instructions here: AMD Knowledge Base[www.amd.com]
Get back to us when you can.
Regards,
Team17 Support