Game is already running + Network error

[R3venant]

To begin with, i had the network error bug and was unable to start the game. Tried every fix on the face of the internet, reinstalling, and woke up the next day for the game to just not launch saying the game is already running. I've reinstalled the game, verified files, tried all fixes and ran a .bat file that force shuts the game and easy anticheat but still, i get the error and can't launch the game at all.

[Burgah Boy]

let me know if you figure it out. the devs seem to be ignoring this problem right now as is everybody in the discussions. i posted about this months ago and nobody gave me a solution and the support doesnt email back.

[R3venant]

Originally posted by Burgah Boy:

let me know if you figure it out. the devs seem to be ignoring this problem right now as is everybody in the discussions. i posted about this months ago and nobody gave me a solution and the support doesnt email back.

Wow, that really sucks. Just when I decided to learn the game and play it more. I also saw posts on steam and reddit dating back to even 6 months ago I think.

[Burgah Boy]

Originally posted by R3venant:

Originally posted by Burgah Boy:

let me know if you figure it out. the devs seem to be ignoring this problem right now as is everybody in the discussions. i posted about this months ago and nobody gave me a solution and the support doesnt email back.

Wow, that really sucks. Just when I decided to learn the game and play it more. I also saw posts on steam and reddit dating back to even 6 months ago I think.

yeah i enjoyed the game a lot when i was able to play it. kind of crazy that you can pay for a game, play it for so many hours and then basically have your privileges to play said game taken away for no reason. seems illegal to be honest, cant even get a refund.

[R3venant]

Originally posted by Burgah Boy:

Originally posted by R3venant:

Wow, that really sucks. Just when I decided to learn the game and play it more. I also saw posts on steam and reddit dating back to even 6 months ago I think.

yeah i enjoyed the game a lot when i was able to play it. kind of crazy that you can pay for a game, play it for so many hours and then basically have your privileges to play said game taken away for no reason. seems illegal to be honest, cant even get a refund.

Should be allowed a full refund if you provide proof of a game-breaking bug/glitch if support is unable to fix it. Would improve customer experience and maybe also motivate the game's support team to give a ♥♥♥♥ and actually put in effort to solving issues rather than ignoring an email/request and responding with a generic copy-pasted solution (Not referring to the HLL team, this is MANY different games)