[CRASH] Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x00000000

Shopseite

Hell Let Loose

Alle Diskussionen Screenshots Artworks Übertragungen Videos Neuigkeiten Guides Rezensionen

Hell Let Loose > Report a Problem > Themendetails

Dieses Thema wurde geschlossen

Team17_Assistance [Entwickler] 17. Juli 2020 um 6:35

[CRASH] Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x00000000

Hey all,

Despite our best attempts and intentions to resolve the issue, we continue to receive reports where the game crashes with an error message similar/same to:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x00000000

PhysX3_x64
PhysX3_x64
APEXFramework_x64
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
kernel32
ntdll

As we continue to investigate and work through our logs, we would appreciate it if you would be able to provide any useful information that would allow us to give further context in order to fix this annoying problem.

This could be, any patterns that you might have noticed, or your system information file so that we can collate it and send it to our developers. To do this:

Hold down the Windows Key and press R, the Run dialogue should appear > Type dxdiag in the available text field > Click OK
Click Save All Information > Save the file DxDiag.txt to your Desktop so it is easy to find
Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as http://justpaste.it, http://textuploader.com or http://freetexthost.com
Copy the link to your post

That said, our apologies for the trouble caused, rest assured that we are working our hardest to get this solved as soon as possible.

**EDIT**

Please find below a list of fixes suggested by the community - would be great if you could test then and let us know if they helped:

Windows fully updated

Ensure that your Windows includes all the recent system updates:

Click on the Windows Key, and then go to Settings > Update & Security > Windows Update

Anti-Virus/Firewall Whitelisting

Ensure that all of the below files are whitelisted in your Anti-Virus/Firewall:

Program Files (x86)\EasyAntiCheat\EasyAntiCheat.exe
Program Files (x86)\Steam\steamapps\common\Hell Let Loose\EasyAntiCheat\EasyAntiCheat_Setup.exe
Program Files (x86)\Steam\steamapps\common\Hell Let Loose\Launch_HLL.exe
Program Files (x86)\Steam\steamapps\common\Hell Let Loose\HLL\Binaries\Win64\HLL-Win64-Shipping.exe
Program Files (x86)\Steam\steamapps\common\Hell Let Loose\HLL_BugReportUploader.exe
Program Files (x86)\Steam\steamapps\common\Hell Let Loose\HLL.exe

Changing your NVidia PhysX setting

Open your Nvidia Control Panel
Go to "Set PhysX Configuration
Select GPU

Regards,

Team17 Support

Zuletzt bearbeitet von Team17_Assistance; 23. Juli 2020 um 2:33

< >

Beiträge 31–45 von 353

Thorinbur

19. Juli 2020 um 1:30

same crash 3 times out of 5 matches yesterday on different maps..

Ryzen 3900X
32GB RAM
Gforce 1080

very unfortunate impression for free weekend players :/

#31

Jewpacabra besitzt Hell Let Loose

19. Juli 2020 um 9:00

New crash - libvorbis

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000000

libvorbisfile_64
libvorbisfile_64
libvorbisfile_64
libvorbisfile_64
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
kernel32
ntdll

#32

Solarseasky besitzt Hell Let Loose

19. Juli 2020 um 10:12

LoginId:b6f7f8f142c3659ffa6222a4d554853f
EpicAccountId:a61f846af75846d7a67a9da0279c8352

LowLevelFatalError [File:Unknown] [Line: 22] Pak chunk signature check failed!

HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
kernel32
ntdll

-------------------------------------------------------------
The game is fun,but this problem is very serious for player

#33

waseem2bata besitzt Hell Let Loose

19. Juli 2020 um 12:03

Greetings, the game won't launch due to ue4 crash.
LowLevelFatalError [File:Unknown] [Line: 1872] Failed to find shader map for default material WorldGridMaterial(/Engine/EngineMaterials/WorldGridMaterial.WorldGridMaterial)! Please make sure cooking was successful (Contains inline shaders, has GTSM)

HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
kernel32
ntdll
-----------------------------
https://justpaste.it/310vb

#34

Lovecraft

19. Juli 2020 um 12:31

Ursprünglich geschrieben von waseem2bata:
Greetings, the game won't launch due to ue4 crash.
LowLevelFatalError [File:Unknown] [Line: 1872] Failed to find shader map for default material WorldGridMaterial(/Engine/EngineMaterials/WorldGridMaterial.WorldGridMaterial)! Please make sure cooking was successful (Contains inline shaders, has GTSM)

HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
kernel32
ntdll
-----------------------------
https://justpaste.it/310vb

Bloody Hell! Never saw so many different kind of crash.

#35

Adron [FoE] besitzt Hell Let Loose

19. Juli 2020 um 18:22

Crashing after HF

After the hotfix, I can barely finish a match... constant crashing

#36

Mr. Freeman besitzt Hell Let Loose

19. Juli 2020 um 20:17

Crash

LoginId:ef9293d04590566a7308a9babda75eb6
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x00000000

PhysX3_x64
PhysX3_x64
APEXFramework_x64
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
kernel32
ntdll

#37

//Omen of war besitzt Hell Let Loose

19. Juli 2020 um 20:37

LoginId:
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x00000000

PhysX3_x64
PhysX3_x64
APEXFramework_x64
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
kernel32
ntdll

Currently game is unplayable.... I have tried to play 6 games today. I have crashed on every. single. one of them. Please save this game....

Zuletzt bearbeitet von //Omen of war; 26. Juli 2020 um 18:54

#38

WAFFLER_STOMPLER 19. Juli 2020 um 20:38

. (Error: 0x887A0005 - 'REMOVED')

#39

Team17_Assistance [Entwickler] 20. Juli 2020 um 1:42

Greetings batu,

Unfortunately, based on your information, your system is below the minimum system requirements - you have a GTX 960 when the game requires a minimum of a GTX1050ti to run.

At this point, we can only recommend that you upgrade your system to meet the minimum requirements.

Regards,

Team17 Support

#40

batuhan

20. Juli 2020 um 11:33

wooow genius. I played the game for about 100 hours. Is my system now inadequate? Seriously ingenious solution buddy. If I had a chance to upgrade my system, be sure I would.

#41

c9smo

20. Juli 2020 um 12:50

Unreal Engine keeps crashing

Does anyone have the same problem?

Constantly crashing mostly on "Foy"

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x00000000

PhysX3_x64
PhysX3_x64
APEXFramework_x64
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
kernel32
ntdll

#42

BoondockSaint[FAM] besitzt Hell Let Loose

20. Juli 2020 um 12:59

Getting the same type of error. 3 out of 5 games have crashed today. Here's the basics of my rig:
System Information
------------------
Time of this report: 7/20/2020, 15:48:30

Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)

Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
Memory: 32768MB RAM
Available OS Memory: 32688MB RAM
Page File: 11437MB used, 26114MB available

DirectX Version: DirectX 12

User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode

#43

BoondockSaint[FAM] besitzt Hell Let Loose

20. Juli 2020 um 13:02

Getting same error.
Here are my rig basics:

System Information
------------------
Time of this report: 7/20/2020, 15:48:30

Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 1902 (type: UEFI)
Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
Memory: 32768MB RAM
Available OS Memory: 32688MB RAM
Page File: 11437MB used, 26114MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode

#44