No servers with XBox Gamepass?

[✪ D o r n i]

Hey guys, I play this game with 5 friends, they are all on Steam, I play via Gamepass. They see 4x the amount of servers than me, I can't even find most of the servers. I also get the "no compatible servers" popup occasionally. I did all of the recommendations (EAC etc, even reinstalled), no fix.
This is really annoying, every time we play together we need to play on a server that I can see and the list is limited, most of the times they are full.
I could buy it on Steam, but that would mean I lose all my progress :( I never had this kind of problem with any other Gamepass game, is this going to be fixed some day?

[Team17_Service]

Hey ✪ D o r n i,

Thanks for getting in touch with us - we're sorry to see that you're having some issues finding servers in Hell Let Loose.

Can you please confirm how many servers are available to you?

When you refresh your server list, do the servers available to you change?

Do you have crossplay enabled? I assume that as you are able to play with your friends on some servers you do but just to confirm :)

Get back to us when you can.

Regards,
Team17 Support

[✪ D o r n i]

Originally posted by Team17_Service:

Hey

Thanks for getting in touch with us - we're sorry to see that you're having some issues finding servers in Hell Let Loose.

Can you please confirm how many servers are available to you?

When you refresh your server list, do the servers available to you change?

Do you have crossplay enabled? I assume that as you are able to play with your friends on some servers you do but just to confirm :)

Get back to us when you can.

Regards,
Team17 Support

Hey,

Crossplay is enabled. I can see 79 servers in my list at the moment. After todays update that's even less than before, yesterday I had about 90-95 servers and I can't find servers anymore on which I was able to play before.
It does not look like the servers change when I update - it's always showing the same. I do not have any filters on, all default.

For comparison: my friends on Steam see over 400 servers when they refresh.

Edit: I just kept refreshing and eventually I found the server my friends are playing on. I can now join. But it took ages and the total server list has further decreased to about 50-55 (displaying only 25-30). Something is not right

[Team17_Service]

Hey ✪ D o r n i,

Thanks for getting back to us with that information - we appreciate it!

Unfortunately, we're receiving similar reports from other players on Game Pass who are also having the same issue with limited servers at present. We have made your report available to the team and they are investigating this at present.

This is something the team are hoping to change and we want to be able to provide more varied access to servers for Game Pass players in the future.

We apologise for any inconvenience this may cause and appreciate your understanding in the meantime. Please don't hesitate to reach out in the future should you have any further queries.

Regards,
Team17 Support

[✪ D o r n i]

Originally posted by Team17_Service:

Hey ✪ D o r n i,

Thanks for getting back to us with that information - we appreciate it!

Unfortunately, we're receiving similar reports from other players on Game Pass who are also having the same issue with limited servers at present. We have made your report available to the team and they are investigating this at present.

This is something the team are hoping to change and we want to be able to provide more varied access to servers for Game Pass players in the future.

We apologise for any inconvenience this may cause and appreciate your understanding in the meantime. Please don't hesitate to reach out in the future should you have any further queries.

Regards,
Team17 Support

Hey,

appreciate you taking your time to respond to my post. I really hope you guys can fix this problem very soon. I am enjoying this game really much, same as my friends but my experience is kind of frustrating in the current state. Thank you!
Dorni