SYSTEM32\XAPOFX1_5.DLL when opening a game in steam. The error message is 0c000012f

[Traxys]

Can some one help me: Chat GPT says --> It looks like you're encountering an error related to the XAPOFX1_5.dll file when trying to open a game on Steam. This issue is typically associated with the DirectX software on your system, which is used for running multimedia applications like games. The error code 0xc000012f often indicates that the DLL file is either missing or corrupted. I have DirectX version 12. Tried to renstalled several times. Get the error message every time. @team17 please help me

[Team17_Assist]

Hey Traxys,

We're sorry to hear you're having this issue, we've moved your thread to report a problem to help further.

This error is due to a system error, another player who experienced this replaced their corrupt DLL file with a new one and enabled the .NET Framework 3.5 in Windows.

We're unable to give steps on how to do this but you may be able to contact a PC specialist or do an online search on how to do this.

We would also recommend the following steps:

Install vcredist packages directly from the Microsoft page:

1. Go to the Microsoft official download page here.[support.microsoft.com]
   
2. Install packages for Visual Studio 2015, 2017, and 2019. You will need to install two files: x86 and x64.
   
3. Reboot your PC and retest the game.[/olistCheck for pending updates or optional updates for your system via the steps below:
   
   1. Select the Start button
      
   2. Go to Settings > Update & Security > Windows Update
      
   3. Select Check for updates
      
   4. After installing the update, select Check online for updates from Microsoft Update
   We do hope this helps!
   
   Regards,
   Team17 Support