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Sorry to hear that the game is crashing. It looks like your graphics card drivers are out of date. Let's try to update them and retest the game by following these steps:
Regards,
Team17 Support
Thanks for your reply.
Please make sure to remove anything from your Steam launch options for the game if there is anything there.
To reveal any possible issues with your Windows system, we would like to recommend that you please attempt the following actions:
- Open the Windows Start Menu
- Type “cmd”
- Right-click on Command Prompt > Run as administrator
- Type “sfc /scannow” without the quotes
- Press Enter
- If the process has revealed/resolved any issues, please attempt to run the game again
Get back to us when you can.Regards,
Team17 Support
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
C:\Windows\system32>
Thanks for your reply.
Does the game launch correctly or is the issue still ongoing?
Get back to us when you can.
Regards,
Team17 Support
That pattern of crashes is usually due to overclocking - are you using XMP profiling in your BIOs settings by any chance, or doing any kind of overclocking?
Regards,
Team17 Support
We have applied a recent patch with some hotfixes, can you please retest and let us know if you are still having issues?
Regards,
Team17 Support
Thanks for getting back to us.
Can you try disabling XMP for your RAM?
To do this you need to reboot your PC and enter BIOS. Usually, the XMP profile is clearly marked in the settings.
Just look for RAM or Memory Settings option then for XMP or X.M.P.
After disabling the option save the settings and open Windows to retest the game.
If you have any Asus-related or Armory crate applications can you please also disable/uninstall these?
Get back to us when you can.
Regards,
Team17 Support