Hell Let Loose

Hell Let Loose

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Lauty25 Jul 1, 2022 @ 4:18pm
EXCEPTION_ILLEGAL_INSTRUCTION crash
Hello, I have been having this crash:

Unhandled Exception: EXCEPTION_ILLEGAL_INSTRUCTION

HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
kernel32
ntdll

I am new to the game and first I had the Pak crash and the exception_access_violation crash, which I think I solved. Now everytime I enter into a server my game crash.
As I read some forums I did the following things:
-Graphics Drivers checked.
-Memory test checked.
-Sistem checked.
-Asus Armoury Crate removed.
-Game files checked.
-Reinstalled the game in a SATA SSD.
-Easy Anti Cheat repaired using the app.

Also if i play the game in a windowed full screen I can play around 4 minutes more than in full screen mode.

DxDiag: https://justpaste.it/86cvj

Thanks for your time.
Originally posted by Team17_Assist:
Hi Lauty25,

We're sorry to hear you're having this issue.

To reveal any possible issues with your Windows system, we would like to recommend that you please attempt the following actions:
  1. Open the Windows Start Menu
  2. Type “cmd”
  3. Right-click on Command Prompt > Run as administrator
  4. Type “sfc /scannow” without the quotes
  5. Press Enter
  6. If the process has revealed/resolved any issues, please attempt to run the game again
If that doesn't help, can you please follow the steps in the link to perform a clean boot?[support.microsoft.com]
A clean boot is being used to start your Windows device using a minimal set of drivers and startup programs.
  1. Press Ctrl+Shift+Esc to open the Task Manager.
  2. Click More Details.
  3. Select the Startup tab.
  4. Right-click on each item and select Disable.
  5. Press Windows Key + R.
  6. Type msconfig and press Enter.
  7. On the Services tab click to select the Hide all Microsoft services checkbox, and then tap or click Disable all.
  8. Click Apply and restart the computer.
Once this is done please launch the game to see if the issue still continues.

To re-enable your start-up programs:
  1. Follow the steps above again but enable all of your programs and services.
  2. Then click Apply and restart your computer.
Get back to us when you can.

Regards,
Team17 Support
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Showing 1-4 of 4 comments
A developer of this app has indicated that this post answers the original topic.
Team17_Assist  [developer] Jul 4, 2022 @ 3:05am 
Hi Lauty25,

We're sorry to hear you're having this issue.

To reveal any possible issues with your Windows system, we would like to recommend that you please attempt the following actions:
  1. Open the Windows Start Menu
  2. Type “cmd”
  3. Right-click on Command Prompt > Run as administrator
  4. Type “sfc /scannow” without the quotes
  5. Press Enter
  6. If the process has revealed/resolved any issues, please attempt to run the game again
If that doesn't help, can you please follow the steps in the link to perform a clean boot?[support.microsoft.com]
A clean boot is being used to start your Windows device using a minimal set of drivers and startup programs.
  1. Press Ctrl+Shift+Esc to open the Task Manager.
  2. Click More Details.
  3. Select the Startup tab.
  4. Right-click on each item and select Disable.
  5. Press Windows Key + R.
  6. Type msconfig and press Enter.
  7. On the Services tab click to select the Hide all Microsoft services checkbox, and then tap or click Disable all.
  8. Click Apply and restart the computer.
Once this is done please launch the game to see if the issue still continues.

To re-enable your start-up programs:
  1. Follow the steps above again but enable all of your programs and services.
  2. Then click Apply and restart your computer.
Get back to us when you can.

Regards,
Team17 Support
Last edited by Team17_Assist; Jul 4, 2022 @ 3:06am
Lauty25 Jul 5, 2022 @ 11:53pm 
Hello, it worked. When I restarted the pc and launched the game I got the pak crash which got solved by verifiying and reparing the game in Steam. I can play perfectly now, thanks.
Reborsal Jun 11, 2023 @ 2:16am 
hi
recently i bought the demonologist ant after install when i try to play it crashes with the following...
LoginId:9702ece94f7f117a3ad16eae4125e705
EpicAccountId:2ab6164ff0b84f929ab7a962883ccdc7

Unhandled Exception: EXCEPTION_ILLEGAL_INSTRUCTION

vosk
vosk
vosk
vosk
vosk
vosk
vosk
vosk
Shivers_Win64_Shipping
Shivers_Win64_Shipping
Shivers_Win64_Shipping
kernel32
ntdll
i tried the above but nothing.Help please
Team17_Assist  [developer] Jun 12, 2023 @ 1:06am 
Hi Reborsal,

Thanks for getting in touch with us.

Demonologist is not a Team17 game I'm afraid so we would not be able to offer any support for this.
Please contact the game development/publishing support team for more help.

Thank you.

Regards,
Team17 Support
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Showing 1-4 of 4 comments
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Date Posted: Jul 1, 2022 @ 4:18pm
Posts: 4