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Сообщить о проблеме с переводом
Sorry to hear you've had this issue.
Please try verifying your game files:
- Right-click the game in your library
- Go to 'Properties'
- Go to the local files tab
- Click 'Verify integrity of game files...'
So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below:- Hold down the Windows Key and press R
- The Run dialog should appear. Type dxdiag in the available text field.
- Click OK
- Click Save All Information
- Set the Save as type to Text File (*.txt)
- Save the file DxDiag.txt to your Desktop so it is easy to find.
- Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it/ http://textuploader.com http://freetexthost.com
Once we have this information, we will do our best to further assist you in resolving this matter.Regards,
Team17 Support
Here is my DXDiag
https://sharetext.me/rlipuv4kt5
Thanks
Thanks for sharing that with us.
Please check for pending updates for your system via the steps below:
- Select the Start button
- Go to Settings > Update & Security > Windows Update
- Select Check for updates
- After installing the update, select Check online for updates from Microsoft Update
It looks like your graphics drivers are also currently out of date, could you please download and install the latest drivers for your GTX 1070 TI card?To do this please go to the Nvidia webpage via the below link and follow the instructions.
https://www.nvidia.com/Download/driverResults.aspx/187098/en-us
xvlee -
Are you receiving the same crash error?
Can you please use the above steps to send us your dxdiag information?
Get back to us when you can.
Regards,
Team17 Support
Thanks for getting in touch with us - sorry to hear you're having issues with your Easy Anti-Cheat.
To reinstall your Easy Anti-Cheat please try the following steps:
Please do let us know how you get on with this!
Regards,
Team17 Support
Sorry to hear that this is happening - would it be possible to see your system information so that we can try to help? To do this:
- Hold down the Windows Key and press R, the Run dialogue should appear > Type dxdiag in the available text field > Click OK
- Click Save All Information > Save the file DxDiag.txt to your Desktop so it is easy to find
- Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as http://justpaste.it
- Copy the link to your post
Regards,Team17 Support