Hell Let Loose

Hell Let Loose

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Kowalsky Mar 5, 2021 @ 1:16pm
[Crashes] Unhandled Exception: 0x80000004
I got the game today, currently unplayable, every 5-8 minutes it crashes randomly with this message: Any fixes ?

LoginId:b98fd8a24081ca3d7c70bba310aa6a67
EpicAccountId:528cb17e0c03424ea4213bdebfe78067

Unhandled Exception: 0x80000004

atcuf64
atcuf64
GameOverlayRenderer64
GameOverlayRenderer64
GameOverlayRenderer64
graphics_hook64
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
kernel32
ntdll
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Showing 1-5 of 5 comments
Team17_Assistance  [developer] Mar 8, 2021 @ 2:07am 
Greetings Kowalsky,

Sorry to hear that this is happening - would it be possible to see your system information so that we can try to help? To do this:
  1. Hold down the Windows Key and press R, the Run dialogue should appear > Type dxdiag in the available text field > Click OK
  2. Click Save All Information > Save the file DxDiag.txt to your Desktop so it is easy to find
  3. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as http://justpaste.it, http://textuploader.com or http://freetexthost.com
  4. Copy the link to your post
Regards,

Team17 Support
Kowalsky Mar 8, 2021 @ 10:47am 
Originally posted by Team17_Assistance:
Greetings Kowalsky,

Sorry to hear that this is happening - would it be possible to see your system information so that we can try to help? To do this:
  1. Hold down the Windows Key and press R, the Run dialogue should appear > Type dxdiag in the available text field > Click OK
  2. Click Save All Information > Save the file DxDiag.txt to your Desktop so it is easy to find
  3. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as http://justpaste.it, http://textuploader.com or http://freetexthost.com
  4. Copy the link to your post
Regards,

Team17 Support

https://justpaste.it/1l5hp
I also narrowed it down a bit, this error only happens if i also have a streaming software like OBS or Streamlabs running, Crash doesnt when none of such Programms are open.
Team17_Assistance  [developer] Mar 9, 2021 @ 3:31am 
Greetings Kowalsky,

Thanks for that - can you try to disable Steam Overlay and retest to see if that helps?

Unfortunately, OBS does cause some crashes with games in general - we can also see a program called Overwolf crashing in the background, any chance you can disable it and retest?

Regards,

Team17 Support
Kowalsky Mar 14, 2021 @ 3:10am 
Disabling the Steam Overlay fixed the crashes, i looked into the Overwolf thing as well but i already deinstalled the Program while trying to fix the Crashes prior. So im for now, disabling the Steam Overlay did it for me. Thank your for your assistance, i really enjoy the alpha for now.
Last edited by Kowalsky; Mar 14, 2021 @ 3:10am
TortillaChaps Jun 13, 2024 @ 4:47pm 
I was getting the same exact error and disabling overwolf fixed the issue
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Date Posted: Mar 5, 2021 @ 1:16pm
Posts: 5