Shadow play Keeps turning off only when playing this game?

[Fent Laced Cart Dealer.]

For some reason shadow play keeps turning off and i get some frame stutter when i turn it back on in HLL any ideas why thanks.

[Team17_Assist]

Hi Cashew,

Sorry to hear you're having this issue.

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below:

1. Hold down the Windows Key and press R, the Run dialogue should appear > Type dxdiag in the available text field > Click OK
   
2. Click Save All Information > Save the file DxDiag.txt to your Desktop so it is easy to find
   Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as http://justpaste.it or http://textuploader.com. (If you are over the character limit, feel free to share this in multiple links)
   
3. Copy the link to your post

Get back to us when you can.

Regards,
Team17 Support

[Fent Laced Cart Dealer.]

https://justpaste.it/87h8j @team17_Assist

[Team17_Assist]

Hi Cashew,

Thanks for sharing that with us.

Looking at your DxDiag file it appears that your graphics card's drivers may be already out of date.

Could you please download and install the latest drivers for your Nvidia RTX 3070 card? To do this please go to the Nvidia webpage via the below link and follow the instructions.

https://www.nvidia.com/Download/driverResults.aspx/177774/en-us

Can you please also try the following:

Open the Geforce Experience app, go to settings, turn off the in-game overlay, then turn it back on. You'll be able to open the overlay in-game without restarting the game and turn instant replay back on.

You can also try the following:

Go to your shadow play recording settings: (Where you choose the bit rate, frame rate...) And then put ''IN-GAME RESOLUTION'' instead of using 1440p or 1080p.

Get back to us when you can.

Regards,
Team17 Support

[r1cky-]

Originally posted by Team17_Assist:

Hi Cashew,

Thanks for sharing that with us.

Looking at your DxDiag file it appears that your graphics card's drivers may be already out of date.

Could you please download and install the latest drivers for your Nvidia RTX 3070 card? To do this please go to the Nvidia webpage via the below link and follow the instructions.

https://www.nvidia.com/Download/driverResults.aspx/177774/en-us

Can you please also try the following:

Open the Geforce Experience app, go to settings, turn off the in-game overlay, then turn it back on. You'll be able to open the overlay in-game without restarting the game and turn instant replay back on.

You can also try the following:

Go to your shadow play recording settings: (Where you choose the bit rate, frame rate...) And then put ''IN-GAME RESOLUTION'' instead of using 1440p or 1080p.

Get back to us when you can.

Regards,
Team17 Support

No, you won't be able to open the overlay in-game without restarting. If you press Alt+Z it will put you on desktop

[Team17_Service]

Hey r1cky,

Thanks for getting in touch.

Have you been experiencing the same issue with shadow play on Marauders?

We have tested the steps we provided above and used Alt+Z at all 3 stages and it has worked as intended - if you're being sent to desktop when doing this, we'd recommend contacting NVIDIA[www.nvidia.com] directly to get further support for GeForce Experience, as you should be able to perform these steps without restarting the game or being popped back to your desktop! :)

We hope this helps but if not, and the issue with shadow play persists, please do let us know and we can investigate further!

Regards,
Team17 Support

[Palmstrike]

did u get any messages from NVIDIA? I´ve got the same Issue - but on other Games it works still fine. Ich think its a Problem with the removing of the NVIDIA Filter Option.

[SteveFrench]

I have the same problem for a few days, please help

[TremblingAspen]

Any update on this? I also can't get shadowplay to work on this game. It works on every other game.

[Tuur200o]

same issue