Anti-Cheat authentication timed out (1/2)

[Kubiasty]

Anti-Cheat authentication timed out (1/2)
every server i join is kicking me !!!??!?!?!?!??!?!?!? what the helll ????

[[DEBILS] jiglypuf62]

restart your game/PC. Happened to me last night

[Vache_a_lait]

same

[hlupaco]

Ursprünglich geschrieben von huma474:

Please use this to look for information about easy anti cheat:

https://lmgtfy.com/?q=easy+anti+cheat+authentication+timed+out

Your smart ass would never guess but google is what lead me here and I can see no other solutions

[Lazy Day at the Beach]

If you go to your game folder and find the eac folder. Click the exe and it will give you the option to repair. Try that. If it fails then uninstall eac, run a reg cleaner if you want, and then launch the game. You should get a pop up for eac and it will give you the option to install again.

[Team17_Assist]

Hi[14thLA]Pvt.Kubiasty_PL,

Sorry to hear you're having this issue.

Can you please try the following:

Verify your game files:

1. Right-click on the game in your Steam Library, choose Properties, switch to the Local Files tab and press Verify integrity of game files...
   
2. Attempt to run the game to see if the issue is resolved

EAC Tool:

Follow this path SteamLibrary\steamapps\common\Hell Let Loose\EasyAntiCheat run EasyAntiCheat_Setup as Administrator and Repair Hell Let Loose.
Restart steam when you are done.

We hope this helps!

Regards,
Team17 Support.

[Halfgar]

No it did not help with me either, HLL has not been working for three weeks now.

[Team17_Assistance]

Greetings Halfgar,

This is a very old topic, are you having the exact same error message?

Regards,

Team17 Support

[Agent K]

Ursprünglich geschrieben von Team17_Assistance:

Greetings Halfgar,

This is a very old topic, are you having the exact same error message?

Regards,

Team17 Support

I get it now

[Team17_Assistance]

Greetings Agent K,

Can you please confirm that the below files are added to your anti-virus/firewall list of exceptions?

• Program Files (x86)\EasyAntiCheat\EasyAntiCheat.exe
  
  
• Program Files (x86)\Steam\steamapps\common\Hell Let Loose\EasyAntiCheat\EasyAntiCheat_Setup.exe
  
  
• Program Files (x86)\Steam\steamapps\common\Hell Let Loose\Launch_HLL.exe
  
  
• Program Files (x86)\Steam\steamapps\common\Hell Let Loose\HLL\Binaries\Win64\HLL-Win64-Shipping.exe
  
  
• Program Files (x86)\Steam\steamapps\common\Hell Let Loose\HLL_BugReportUploader.exe
  
  
• Program Files (x86)\Steam\steamapps\common\Hell Let Loose\HLL.exe

Regards,

Team17 Support

[Zuko]

same problem. I can play only when I use vpn

[Team17_Helper]

Hello EG | Zuko,

We are sorry to hear you have had the same problem.

Can you please just confirm if you tried any steps mentioned in this post so we do not ask you to repeat anything you have already tried?

We look forward to your reply.

Regards,
Team17 Support

[JKrispay]

Just had the same issue, repairing eac through the exe worked for me thank you<3

[Zuko]

problem solved. the problem was in my ISP

[No GOON No PEACE]

Ursprünglich geschrieben von Zuko:

problem solved. the problem was in my ISP

What do you mean by your ISP? How did you fix it? None of these worked for me, i did the anticheat install and it didnt work. I verified my files after the anticheat install and it said i was missing a file and once i relaunched the game it kicked me out again after playing for 30 seconds.

[Team17_Service]

Hey Shinji,

Thanks for getting in touch. Sorry to see you are having the same issue.

When the Anti-Cheat installer said you were missing a file, were you able to repair your Anti-Cheat using the repair button in the installer?

Occasionally, ISPs (Internet Service Providers) may place some restrictions on your network - we would recommend reaching out to them directly to discuss if there is anything blocking the game on your network or firewall as they may be able to provide further insight.

Get back to us when you can and let us know how you get on, if the issue persists we can investigate further.

Regards,
Team17 Support