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此应用的一名开发者已标记一个回帖作为该主题的解答。
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Regards,
Team17 Support
Can you confirm what the issue is? Is it the same as the one reported in this thread, unable to launch the game or is it crashing whilst playing? What exact error message are you receiving?
Regards,
Team17 Support
Installed/repaired Anti cheat .exe
Removed movies folder
Tried an uninstall
No Game pad
No error message, as it starts to boot up the screen goes blank and my machine just turns off.
https://justpaste.it/7xh7a
Sorry to hear you're having this issue.
Thank you for sharing your dxdiag information in advance.
When you say your machine turns off, do you mean your whole pc turns itself off or just the monitor turns off, or something else? Please give more information on this.
We can see that a few different games and applications are crashing in your system, so let's try a scan:
To reveal any possible issues with your Windows system, we would like to recommend that you please attempt the following actions:
- Open the Windows Start Menu
- Type “cmd”
- Right-click on Command Prompt > Run as administrator
- Type “sfc /scannow” without the quotes
- Press Enter
- If the process has revealed/resolved and issues, please attempt to run the game again
If the issue continues, please share a dxdiag after you have tried to load the game so that we can take a look at the crash through the system as this does not show in the dxdiag you've sent us.Regards,
Team17 Support
The steps you sent me all went through but the game is still crashing.
Link below has my updated DXDIAG.
Kind regards,
https://justpaste.it/5u6qz
Thanks for doing that and sharing your updated dxdiag.
Please make sure the game is saved onto one of your SSD drives.
If your PC is turning off completely, this would point to an issue with the PC itself or the cables, as the game itself is not able to do this.
Please make sure that all your cables are correctly plugged into your power, monitors, RAM etc, and that your PSU is the correct power as this is usually the cause for this issue.
You can also try stress testing your PC to see whether it turns off while doing that, you may need to search online for a program to do this.
You can also do a memory test to check that these are working correctly.
You can find a few options in this guide[www.howtogeek.com], though it would be best if you could use MemTest86.
The following link also has some helpful tips:
https://windowsreport.com/not-overheating-shut-down/
If the issue persists we would recommend contacting a PC specialist for further help on the issue.
Regards,
Team17 Support
All diagnostics are coming back with no errors to hardware failures (including the results from memTest86).
All other games in my steam library have no issues and havent caused my computer to crash (yet).
My assumption is the PSU. Temps are low (cold climate and many fans), ram is functioning, GPU and CPU show no faults.
Truly gutted I cant play this game.
If I gain any ground I will update you to help others with troubleshooting.
Thanks again, much appreciated.