"Se ha perdido la conexión con el anfitrión"

[Migu3l]

Hola, he tenido este problema últimamente en todos los servidores que he entrado. Quisiera saber si es debido a mi conexión o un problema del juego ya que e visto algunos reportes con el mismo problema, éste problema no me aparecía cuando compre el juego. He realizado diferentes configuraciones para la solución pero ninguna da resultado.

Gracias.

[Cosit0]

Si te echa por la mala conexion te dice "expulsado por alta latencia" asi q te debe patear por otra cosa

[Team17_Assistance]

Hola Migu3l!

This is usually a connection configuration issue. Please follow the below steps in order to try to fix this:

 Troubleshooting Network Connectivity

 Clear Download Cache

 DNS FLUSH [www.whatsmydns.net]

Open Ports [portforward.com]

Can you please ensure your NAT (Network Address Translation) is set to Open or Moderate? You will need to contact your ISP or router manufacturer for information on how to perform these steps.

Lower the max ping in-game
1. Go to Steam Settings > In-Game
2. Change the max ping from Automatic (5000) to 250 (the Lower)
3. Restart Steam (log out and log back on)
4. Start the game, click Enlist and wait for the server list to refresh

Make sure the game is allowed through your Firewall.

Disable Internet Protocol Version 6 on the 'Network and Sharing Center':

1. Select Start, Control Panel, and then Network & Sharing Center.
2. Click Change adapter settings.
3. Right-click network connection and then Properties.
4. Select the Networking tab and clear the Internet Protocol Version 6 (TCP/IPv6) box.
5. Click OK.
6. Reboot your computer

Hope this helps,

Team17 Support

[Migu3l]

Αναρτήθηκε αρχικά από Team17_Assistance:

Hola Migu3l!

This is usually a connection configuration issue. Please follow the below steps in order to try to fix this:

 Troubleshooting Network Connectivity

 Clear Download Cache

 DNS FLUSH [www.whatsmydns.net]

Open Ports [portforward.com]

Can you please ensure your NAT (Network Address Translation) is set to Open or Moderate? You will need to contact your ISP or router manufacturer for information on how to perform these steps.

Lower the max ping in-game
1. Go to Steam Settings > In-Game
2. Change the max ping from Automatic (5000) to 250 (the Lower)
3. Restart Steam (log out and log back on)
4. Start the game, click Enlist and wait for the server list to refresh

Make sure the game is allowed through your Firewall.

Disable Internet Protocol Version 6 on the 'Network and Sharing Center':

1. Select Start, Control Panel, and then Network & Sharing Center.
2. Click Change adapter settings.
3. Right-click network connection and then Properties.
4. Select the Networking tab and clear the Internet Protocol Version 6 (TCP/IPv6) box.
5. Click OK.
6. Reboot your computer

Hope this helps,

Team17 Support

No funciona pues ya intente todo pero pues nada lo triste es que es un buen juego y no puedo jugarlo y mucho menos pedir el rembolso

[Team17_Assistance]

Hola Migu3l,

Can you please confirm that you have done this step:

"Can you please ensure your NAT (Network Address Translation) is set to Open or Moderate? You will need to contact your ISP or router manufacturer for information on how to perform these steps."

If there is a network restriction, this would prevent you from accessing the game servers.

Additionally, are you using any anti-virus/firewall?

Regards,

Team17 Support

[Migu3l]

Αναρτήθηκε αρχικά από Team17_Assistance:

Hola Migu3l,

Can you please confirm that you have done this step:

"Can you please ensure your NAT (Network Address Translation) is set to Open or Moderate? You will need to contact your ISP or router manufacturer for information on how to perform these steps."

If there is a network restriction, this would prevent you from accessing the game servers.

Additionally, are you using any anti-virus/firewall?

Regards,

Team17 Support

La NAT está abierta. Contacté con el proveedor(ISP) para realizar la debida configuración (según la aplicación de de xbox en pc dice que esta abierta).
Uso un antivirus ESET NOD 32 v12.2.30

[agus]

Αναρτήθηκε αρχικά από Migu3l:

Hola, he tenido este problema últimamente en todos los servidores que he entrado. Quisiera saber si es debido a mi conexión o un problema del juego ya que e visto algunos reportes con el mismo problema, éste problema no me aparecía cuando compre el juego. He realizado diferentes configuraciones para la solución pero ninguna da resultado.

Gracias.

A mí me pasa exactamente lo mismo. Solo con los mapas Utah Beach y Omaha Beach :(

[Team17_Assistance]

Hola Migu3l & agus,

Can you confirm if this happens during/after a long loading of a map (Utah/Omaha)?

Regards,

Team17 Support

[Migu3l]

Αναρτήθηκε αρχικά από agus:

Αναρτήθηκε αρχικά από Migu3l:

Hola, he tenido este problema últimamente en todos los servidores que he entrado. Quisiera saber si es debido a mi conexión o un problema del juego ya que e visto algunos reportes con el mismo problema, éste problema no me aparecía cuando compre el juego. He realizado diferentes configuraciones para la solución pero ninguna da resultado.

Gracias.

A mí me pasa exactamente lo mismo. Solo con los mapas Utah Beach y Omaha Beach :(

pues a mi me deja jugar aproximadamente unos 5 a 10 min y es cuando me desconecta, hasta donde se, es en todos los mapas.

[Migu3l]

Αναρτήθηκε αρχικά από Team17_Assistance:

Hola Migu3l & agus,

Can you confirm if this happens during/after a long loading of a map (Utah/Omaha)?

Regards,

Team17 Support

pues a mi me deja jugar aproximadamente unos 5 a 10 min y es cuando me desconecta, hasta donde se, es en todos los mapas.

[agus]

Αναρτήθηκε αρχικά από Team17_Assistance:

Hola Migu3l & agus,

Can you confirm if this happens during/after a long loading of a map (Utah/Omaha)?

Regards,

Team17 Support

Yes, It only happens after a long loading of both the Omaha Beach and the Utah Beach maps. The rest of the maps work fine. I only use the servers of South America.
Thanks in advance!

[Team17_Assistance]

Hi both,

Thank you very much for the update - this is an optimisation issue that we are having with the time it takes for these maps to load, which then causes your client to timeout when connecting to the server. Our developers have recently released the following statement:

"A plethora of bugs, crashes and bad optimisation caused issues for players on lower end machines or specific graphics cards or CPUs. These are all aspects that we’re working hard to fix. Optimisation will be an ongoing thing. Many of our assets are now streamlined and becoming increasingly optimised - but we’ll be doing a large optimisation push for our release from EA."

https://steamcommunity.com/games/686810/announcements/detail/1573371450605734038

Our apologies for the trouble caused whilst we work on improving on this.

Regards,

Team17 Support

[Migu3l]

Pues hoy he comprobado que este error es posiblemente producido por los modem´s del ISP. ¿Por qué dijo esto? tuve la oportunidad de hacer una prueba con otro modem y otra compañía de servicio de internet y el juego no me mostró el error de desconexión solo me desconecto por el ping elevado que tenia.

Así que probablemente no sea error del juego sino alguna restricción o mala configuración del Modem o de nuestro ISP.

[【 CTM 】Pablo Reqlo \U|C/]

Αναρτήθηκε αρχικά από Team17_Assistance:

Hi both,

Thank you very much for the update - this is an optimisation issue that we are having with the time it takes for these maps to load, which then causes your client to timeout when connecting to the server. Our developers have recently released the following statement:

"A plethora of bugs, crashes and bad optimisation caused issues for players on lower end machines or specific graphics cards or CPUs. These are all aspects that we’re working hard to fix. Optimisation will be an ongoing thing. Many of our assets are now streamlined and becoming increasingly optimised - but we’ll be doing a large optimisation push for our release from EA."

https://steamcommunity.com/games/686810/announcements/detail/1573371450605734038

Our apologies for the trouble caused whilst we work on improving on this.

Regards,

Team17 Support

Hola buen día, lamentablemente en mi caso el problema persiste, incluso al abrir el juego la primera vez que intente ingresar a un servidor tengo que esperar mucho tiempo para que recién me tire el error, me envíe al menú de inicio y volver a ingresar al servidor para jugar y ahí recién puedo jugar, a qué se debe esto?

[Team17_Service]

Hey Pablo,

What does the error message shows? So we can ensure you have the best connection, can you please follow the steps in the article below, and reach out to your Internet Service Provider (ISP) to open your NAT?

Troubleshooting Network Connectivity [team17.helpshift.com]

If you are still experiencing connection issues after performing the steps in the article provided above and opening your NAT, can you please tell us the following information:

• What country are you currently living in?
  
• Steam Download Region (Steam Settings, Downloads)
  
• What is your internet speed? You can find this here: here [www.speedtest.net]
  
• Are you using a VPN?
  
• What is your NAT set to?

Thanks in advance for any further information you can provide - get back to us when you can.

Regards,
Team17 Support