Bug Reports (Official)

[bk_toplitz]

Hi guys,

this is the official thread for bug reports.
We will transfer over already stated reports from other threads too.

Best wishes,
Your Toplitz Team

[GelbieHD]

Can i get discount from this game why should i buy a game witch full from bugs is!!!

[Antikcommando]

Originally posted by de_va_leuven:

Hello..

I read a lot of frustration with the people, I have these too. so I always have to take over the task of the luggage loader when a workman does this for me, I can not repair certain vehicles, even if I buy a vehicle I can not upgrade it. I have paid more than € 20 and so like to get solutions !! I am now in level 7 and between level 5 or 7 there is no difference

I have the same bugs as you in addition to all the others mentioned in this topic. Even though the game is not expensive, I want to play a game that is playable. This is the first time I criticize a game so much.

[sk_toplitz]

Hey guys,

thanks again for your feedback,
we are working already with the developer to fix this issues.
Please stay a little more patient.
Thank you for your support.

[romain51]

so I have a lend luggage elevator which is like minus 2000000 of gas and I can't do anything with it can't move, can't give it back

[Pharos]

Xbox controller for pc not working in game.. just keyboard and mouse. Is there any fix ?

[de_va_leuven]

This really is no longer possible, after months of waiting there are no solutions for the many bugs in this game. a game can contain a few small mistakes, but they have to be out quickly and that does not happen here. I want my return because this game is worthless. Vehicles can not be made, terminals crash, there are no new challenges between level 5 or level 10. Steam should take this game offline

[david]

The latest update fixed some issues: Upgrades now work. Baggage loaders now load and unload without having to drive them myself. Jobs usually don't skip although it still happens occasionally for me (seems to be anything 18:00 or later is likely to skip regardless of price but definitely anything over $20,000 with 8 jobs or more).

Several bugs remain: Even when equipment is parked in front of the garage door, they tend to go around the garage before exiting (causes severe traffic jams unless you start the clock and only choose the next equipment when all others have left the garage). The Jet Bridge rarely extends far enough to reach the plane doors (after wasting time trying, have to pay to have it done automatically - results in Jet door in mid air ahead of the plane or on the nose when paying for it). The Airplane Carrier won't start until all other equipment has parked - because you have to start the clock it's nip and tuck if they'll arrive on time (should start when others have moved away from plane to be there on time) - and even when it is on time, it always says "cancelled" although the flight will complete and pay.

Bottom line is that if you're going to have features (like Jet Bridge), you should make sure they work before taking people's hard earned cash. Many months after release without these issues being fixed is simply unacceptable.

[sk_toplitz]

Originally posted by david:

The latest update fixed some issues: Upgrades now work. Baggage loaders now load and unload without having to drive them myself. Jobs usually don't skip although it still happens occasionally for me (seems to be anything 18:00 or later is likely to skip regardless of price but definitely anything over $20,000 with 8 jobs or more).

Several bugs remain: Even when equipment is parked in front of the garage door, they tend to go around the garage before exiting (causes severe traffic jams unless you start the clock and only choose the next equipment when all others have left the garage). The Jet Bridge rarely extends far enough to reach the plane doors (after wasting time trying, have to pay to have it done automatically - results in Jet door in mid air ahead of the plane or on the nose when paying for it). The Airplane Carrier won't start until all other equipment has parked - because you have to start the clock it's nip and tuck if they'll arrive on time (should start when others have moved away from plane to be there on time) - and even when it is on time, it always says "cancelled" although the flight will complete and pay.

Bottom line is that if you're going to have features (like Jet Bridge), you should make sure they work before taking people's hard earned cash. Many months after release without these issues being fixed is simply unacceptable.

Hello David,

thank you for your feedback.

The jetbridge works for us without any issues, but its a bit tricky to controll.
You need to be sure that the wheels of the jetbridge are oriented correctly, then it will be no problem to reach the plane´s door.
Please let us know if that worked for you.

[david]

I know how to work the jet bridge. I run it out as far as it will go and then move to the side, fine tune from there. Planes often don't park close enough to the terminal so that the jet bride doesn't reach the doors when fully extended. It controls much better than it used to (no more bouncing around) but more often than not, planes park too far away.

As I said, when it won't reach and I pay for it, it's either in the air fully extended in front of planes, or it's stuck on the nose a long way from the door. Apparently the game can't make it fit right either. Occasionally it works as it should.

I find it very hard to believe that I'm the only one experiencing this problem.

[sk_toplitz]

Originally posted by david:

I know how to work the jet bridge. I run it out as far as it will go and then move to the side, fine tune from there. Planes often don't park close enough to the terminal so that the jet bride doesn't reach the doors when fully extended. It controls much better than it used to (no more bouncing around) but more often than not, planes park too far away.

As I said, when it won't reach and I pay for it, it's either in the air fully extended in front of planes, or it's stuck on the nose a long way from the door. Apparently the game can't make it fit right either. Occasionally it works as it should.

I find it very hard to believe that I'm the only one experiencing this problem.

Hello again,
we will check this again, thanks for your feedback.

[tigeogr]

19/03/2019 Still we can not drive the jet bridge, so the achievement of driving all the vehicles is not possible! Sometimes the mission is not asking from as to drive this one , but most of the time it is! Still issue with red lights one day after service maintenance done!

[Catastrophology]

I was casualy playing, when I got inside the fuel truck, here's what happened

https://steamcommunity.com/sharedfiles/filedetails/?id=1772477984

After spending 2 days inside the repair hangar getting fixed...

[The Gaming Spectrum]

I think the dev has given up theirs been no updates or news for 6months now, even these bugs could of had a SMALL hotfix but nothing

[Hairy Goober]

Originally posted by pineapplegameruk:

I think the dev has given up theirs been no updates or news for 6months now, even these bugs could of had a SMALL hotfix but nothing

Kind of seems like it, pretty sad considering another segment on the jet bridge and 15 minutes added to the timers of most vehicles would solve the worst issues late game. Not being able to improve vehicle condition is a pita but renting everything solves that, mostly.

[MrHelipad]

I just bought and downloaded the game, but it won't start at all..