Delays, many delays

[Adriano]

Hello...

My story with Airport Ceo is "long", I am in my fourth airport and again I am giving up playing because of a problem: Flight delay; No matter what I do, it is a constant;

Currently, I have 6 average gates, the luggage system is complete and they only serve 2 gates, so I have 3 individual systems. I also have two 2 larger gates, which are also individual. I have all the necessary vehicles parked at each gate and there is still redundancy parked in garages IN THE MIDDLE of the gates, to avoid any delay;

In the security zones, there is at least one passage through the gate and there is still an exclusive entrance for employees, at no time does any service status turn red, that is, I have enough staff;

But, none of this avoids delays, it seems, the employees do not go to the departure desks at the right time, they take time, waste time and when I go to see, I missed two flights at just one gate, nor by default "dismissing the flight "I get a good result. I even closed the airport in order to cancel all flights and in the first wave of aircraft arriving I already had delays;

Any solution?

[AdmiralTigerclaw]

Where are the staff rooms?

Staff rooms will act as break rooms as far as I can tell, so you'll want a few (or just one, really) near your gates so staff don't have to hike half way across the continent just to get to work.

[Adriano]

Yes, I have a great one;

I will check if the delays are related to the distance, but I know that my closest gate to this room is the second in number of times to have delays

[AdmiralTigerclaw]

One other thing I can think of, BTW... If you have a flight delayed, chances are you'll end up with it stuck at the gate when the next flight is due to arrive. This results in a chain of delayed flights.

Always ensure your flights have both ample separation (I schedule 70 minute gaps right now in the auto-scheduler), and if you're having problems, adjust your stands to only allow day flights. This will create a hole in the schedule overnight that allows delay chains to clear out before the first morning flight is in.

Remember, no matter how early or late a flight is, it's still going to need it's allotted time to perform turnaround. So if you have a 60 minute turnaround that turns into 120 minutes because of an unseen delay, then suddenly the second plane is only JUST ARRIVING when it's already almost time for it to leave.

This also inevitably will have knock-on issues at the checkin desks. Check in isn't going to open for a flight that isn't there. (They may let you check in for the real world, but I think the game strictly keeps check-in locked out until the flight is landing, I'll have to check.) Thus, already delayed is delayed even more.

[Adriano]

My separation was around 60 minutes, I thought it was enough time to guarantee any delay. One thing I noticed is that on the automatic scheduler, they were automatically placing cross flights [the first from 1 pm ~ 5 pm and the other at the same gate from 3 pm ~ 7 pm], which from what I could see, was the cause of the delays;

So I opted to disable automatic scheduling at a gate, manually add flights, always leaving a space, to be able to reschedule any flight that was delayed and in one day I was able to recover ... It worked ;)

[AngerIsAnEnergy]

I just found a cause of a delay that surprised me.

Pushback trucks. I had assigned specific pushback trucks to specific gates, and all seemed to work fine until a smaller plane arrives at the gate. It is serviced, baggage loaded/unloaded, passengers disembark/embark, catering, cleaning, etc. Everything BUT pushback.

I think the truck was too big for the aircraft. This was a medium stand and, I don't recall the precise aircraft model but it was a "smaller" plane than others that didn't have issues.

So, I unassigned the truck from that gate and the delay on pushback has gone.

Maybe it is something similar for you?

[Adriano]

The vehicle part does not usually cause me a lot of problems, because in addition to placing a vehicle for each gate, I place garages very close to the areas in order to have redundancy, so even if for some reason there is no exclusive vehicle, another one will appear very quickly, but I will observe this;)

[Rasheryum]

PRO TIP
if you feel like you might have some delays in your airport then you should go into your flight planner and there is a minimum flight seperation in the top right that you can adjust. works well with auto planner