Huge memory leaks

[me6472]

ACEO seems to be thowing away memory with both hands. If I make a mid-size airport (1000 pax), it runs smoothly, even if I move it up to triple speed. Half an hour later, the game can barely get 10-15 fps, even if I don't make changes to the airport. However, if I then save and reload, the game runs smoothly again, and I can continue expanding. Clearly the game is not un-loading stuff thats not in use, which results in performance getting worse over time, and players thinking that the game is poorly optimized, when in fact the game can probably run smoothly, its just been dumping all the memory needed to do so.

So if anyone reading this is having lag issues, save and reload. It almost always works.

[Fredrik]

Hi, thanks for letting us know. It sounds serious indeed, we would like to test this out. Could you report the save you are using via this form? Thanks

https://apoapsisstudios.atlassian.net/secure/CreateIssue!default.jspa

[me6472]

Done. Issue is ACEO 4928. However, if this is a memory leak issue, then the save game shouldn't matter (in theory). Also worth noting that the hardware you have available is probably a bit more high-end than mine (laptop gamer problems), so to test memory leakage, you will probably have to make a ridiculously large airport and see if saving and re-loading has any impact on performance. Oh, and if the bug report tool didn't give my system specs, here they are:

OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Hewlett-Packard
System Model HP Pavilion 15 Notebook PC
System Type x64-based PC
Processor AMD A10-4655M APU with Radeon(tm) HD Graphics, 2000 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F.33, 21/11/2014
SMBIOS Version 2.8
Embedded Controller Version 90.53
BIOS Mode UEFI
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.17134.1"
Time Zone GMT Summer Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.2 GB
Available Physical Memory 6.02 GB
Total Virtual Memory 22.7 GB
Available Virtual Memory 16.9 GB
Page File Space 11.5 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not InstantGo, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

Ive obviously removed sensitive info like serial numbers etc. Also, please do not hestiate to inform me if I'm trying to run the game on a potato.

[Fredrik]

Thanks for the bug report. Yes, you are right about the save but since we don't know the cause yet and don't really have any more reports on it, it may be related to something on your save. So my guess is that is the best place to start looking. :)

Also thanks for the detailed specs. We have lower end test machines so we will start running tests there. Hopefully we can find the issue asap.