Employee can't reach work position

[Bodhis]

Hi,

first off all, good work. Can't say much about it as I have not played it much yet.

One question though, I often have the problem of people are not able to reach their work position. With my new airport, Janitors can't reach it. But I don't see why. As far as I can see everything is connected. I also don't see dirt anywhere. I don't habe walkways at the area besides the one I use to connect bus stops etc. Do janitors need to go outside to clean the ATC or something like that? Is there some mechanic regarding the areas I don't know about?

Would be helpfull if it was shown WHERE the guys actually want to get to :=

[Bodhis]

The same problem with ramping agents don't finding a security checkpoint. The planes arrived and so did the service car, but no one there to unload it.

[Prefix]

Originally posted by Maskenspieler:

The same problem with ramping agents don't finding a security checkpoint. The planes arrived and so did the service car, but no one there to unload it.

same problem...!

[Bodhis]

Well for some reason it works now (the security thing). Don't know why. The janitor still has no clue. Also, it seems to me that tha fuel tanks are stuck at 90%? They are never more or less filled.

Note: these are minor bugs so far, the janitor thing is annoying, but so far no major game breaking bugs :)

[Niar]

Place a door near the gate where passengers Boarding, mark the door as Security zone.

[Bodhis]

Originally posted by Niar:

Place a door near the gate where passengers Boarding, mark the door as Security zone.

Thank's, I'll try that.

Another bug: my service cars often get stuck. Baggage can not be handled anymore and the planes have to leave without. Saving an reloading usually fix this problem.

[embecmom]

had a bug today where the janitor said they could not get access to a zone (which was through the security gate) even though the security gate was allowing staff through but I think it was due to a door beyond the security gate not being zoned as secure so it was stopping the janitor from going anywhere it seemed until I zoned it.and you ahve to zone the door/wall not just the room or it creates an unzoned barrier.... also when people come off planes may be because I dont have sidewalk but they dont go through the security exit gate they go back through the gate departure then back out the building and then through the gate arrival..

[ioanniskass]

It's a bug with the janitors. When they claim a job task it takes them a couple of seconds to find the right path.

[Squashie]

Reanimating old thread cause I still have this issue in v1.0

[andycishere]

Originally posted by Squashie:

Reanimating old thread cause I still have this issue in v1.0

Hi

Can share some screenshots of your airport? Including active zone overlay. May we can see the issue. :)

[Sirromz]

same issue here, only my service staff suddenly cant find their way out of the secure zone

[Tankqull]

The problem is tied to doors, beside small doors they do not work.
E.G. large one as Terminal entry prohibits anyone from entering your terminal...
on top of that if you remove a door any zoning below it will be deleted.

[andycishere]

Hi all

If you are looking for support in such problems, screenshots with active zone overlay (z key) would help a lot.

Most common starter issues:
- The doors aren't marked as secured zone, passengers and staff cannot cross them
- The window construction icon look like glass doors and so players place windows instead

[Tankqull]

Well i could fix my issue of my employees beeing unable to reach my bagge bay, only to have them completly ignore the bay all together...


As you can see my ramp agents have a happy sitting in in the top left corner but refuse to work at the bagge bay.
https://imgur.com/Zbg0BD4

Bagge Bay info:
https://imgur.com/symBiCp

rest of the "bagge railway"
https://imgur.com/SOqbtOP

Unused Luggage trucks...
https://imgur.com/FeHtHRy

The problem is once i went back to the surface due to zoneing issues (being unable to extend zones acrosse service roads) my ramp agents start dancing in circles still ignoring the bay while the luggage trucks criple the entire airport...

[andycishere]

That sounds very weird. Never experienced such a behaviour.
I would sent a bug report with that. You can also post a link to this topic in the report field in cse for further discussions.

May Fredrik or another dev will see this topic here too. They look in here sometimes.


Regarding zones over service roads: build a crosswalk and then you can zone it.

[Tankqull]

Ok after hours of headscratching i found "my" problem... one of my toilets had ! one ! zonetile within a wall... borking the entire pathfinding routines :D