Mouse Cursor Forced To Center Issue.

[SlothBacon]

During the startup screens, the mouse is visable and react perfectly. Upon arriving to the menu, however, the mouse cursor promptly resets to the center of the screen each time I try to move away to click a menu button. I can work around to exit the game by holding down the right click button and then left clicking on exit, but this of course makes the game unplayable. I tried entering the game to see if the problem only existed on menu screens but was met by the same issue in game. A bit frustrating because, when I tested it, this issue only exists on My Time At Portia, and no other. Solutions?

[Team17_Assistance]

Hello SlothBacon,

We are sorry to hear this has happened. Can you please clean boot your PC: https://support.microsoft.com/en-gb/help/929135/how-to-perform-a-clean-boot-in-windows and then verify your game files? Then see if this issue happens again.

Can you also tell us what mouse you are using as well?

Thanks,
Team17 Support

[AaronDeng]

have you try to use Tab+Alt to switch from game to the desktop and switch back?

[AaronDeng]

have you try to use Tab+Alt to switch from game to the desktop and switch back?

[SlothBacon]

I appreciate the response. Prior to my post I had performed the recommended fixes.

After some time troubleshooting, clean booting, verifying game files, reinstalling drivers, etc..etc..., I discovered that my Xbox 1 wired controller was plugged in. This does not interrupt my other games, so I never thought to disconnect it. After disconnecting my game controller from my USB port, the issue quickly disappeared. I much prefer to use my keyboard and mouse for this game so I was elated at the immediate resolution. In future play sessions of this particular game, I always disconnect my controller. It would seem that the software gives a priority to the game controller and eliminates the mouse when it is detected. That is simply speculation as I know little when it comes to developing a game. Im sure there is a workaround to this as other publishers have been succesful in allowing mouse and keyboard movement during a game.

I know that this is still early development and I believe you are doing a spectacular job so far. I am sure you will log this resolution away as a possible troubleshoot step in the future.

[Avantesma]

Originally posted by SlothBacon:

After some time troubleshooting, clean booting, verifying game files, reinstalling drivers, etc..etc..., I discovered that my Xbox 1 wired controller was plugged in.

I was getting really angry with this issue and your answer solved it for me!
My Xbox 360 controller is really old and worn and the analog stick has a deadzone. That's what was making my cursor recenter.

Thanks for this! =)

[PieceOfMind]

Originally posted by Avantesma:

Originally posted by SlothBacon:

After some time troubleshooting, clean booting, verifying game files, reinstalling drivers, etc..etc..., I discovered that my Xbox 1 wired controller was plugged in.

I was getting really angry with this issue and your answer solved it for me!
My Xbox 360 controller is really old and worn and the analog stick has a deadzone. That's what was making my cursor recenter.

Thanks for this! =)

Thanks for the answer. I have an xbox 360 controller plugged in as well. I didn't need to unplug it but just move the joystick a bit so it wasn't registering as 5% off center or so.