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I'm guessing at this point I need to restart and not open my mailbox DLC until I have a place to store the stuff. :-)
I didn't need them right away so they stayed in there until I had the storage boxes set up. Well hindsight is always 20/20.
That's no excuse, it's still complete rubbish.
That won't fix it either -- I don't know when I discovered storage boxes, but I think it was later than that. Yes, the game relies heavily on people getting information from external sources, but that's a design issue as well, not an excuse.
There are several ways it could be done. The DLC clothing could simply be "sold" by Carol for 0 gold, with a quest-like marker so players know their DLC is there.
Or the clothing could be delivered with or inside a storage box. The box could just be in the yard/house with a quest-like marker, instead of being in the mail.
Or the mail would not even offer the "accept" button unless you have a certain number of free slots -- and include additional text to tell you about this condition.
Or... or.... or.... I'm not even a game designer, and I've produced three possible solutions without even having to think about it.
I've reposted the bug on Pathea's discord.
Anyway, knowing the issue, its easy to get around. Just caught me off guard.
Way to punish the DLC buyers