UnityPlayer.dll caused an Access Violation - Game crashes

[Doe]

The game has always worked fine for me - until the newest update.
It randomly crashes and I get an error message.

The error.log says, it's because "UnityPlayer.dll caused an Access Violation (0xc0000005)
in module UnityPlayer.dll at 0033:5f0f5b70."

Any ideas on how to fix this - and is anyone else having this issue?

I also am too stupid to figure out how to send it to the devs directly, so if anyone can help me out with that too, I'd be quite happy.

[Mio]

I have got the same problem. Bought the game a few days ago, I rarely get a day done without it crashing giving me exactly that in crash report.

[AaronDeng]

Hello,thanks for your feedback! next time when system error happens again, do not relaunch , we need a file named output_log.txt in C:\Users\your name\AppData\LocalLow\Pathea Games\My Time at Portia, it will help us to find out what's going on and solve it. Please sent it to [e-mail]

[Mio]

I will make sure to do that. Thanks for the response.

[Mio]

I have done so just a few minutes after my last message over a week ago. May I ask if there are any results yet (causes of the crashes; possible fixes)?

[AaronDeng]

Mio の投稿を引用：

I have done so just a few minutes after my last message over a week ago. May I ask if there are any results yet (causes of the crashes; possible fixes)?

I will ask our qa team leader about it, and you can resent if it's possible.

[Mio]

I will do so in just a minute. Thank you.

[AaronDeng]

Hi, our lead programmer just checked this report, he says this was the bug of unity itself, it has to wait for unity to fix it.
But before that, please make sure you don't install any mod or something like that.

[Mio]

Alright, I'll make sure to not install any mods or similar and will wait for it to be fixed then.
Thanks alot for your effort.

[Mio]

Oh and also, would you be so kind to notify me here as it gets updated?

[Mio]

First of all, I'm not a programmer and don't have any actual knowledge there, so please forgive me if I mention anything that makes no sense at all. I also appreciate your effort, so please don't take this as reproach.

When I tried several things to fix the crash issue, such as setting up my pc from scratch today, which sadly had no effect, I have come across the following in the crash log: " My Time at Portia [version: Unity 2017.4.14f1 (b28150134d55)] "
Seeing as Unity version 2019.2 is already released, wouldn't an updated version of Unity fix this issue and maybe even help in general?

What I also thought about is that if this issue I'm having is caused by Unity itself, why do I seem to be the only one or one out of a few that experiences this problem? Wouldn't that affect all players?

However, I'm thankful for your support, I'm just trying to understand the issue myself. I'm really caught by the gameplay and hope to continue it as soon as possible, which just isn't possible if you have to play the same day twice, 3 times or more to get it done without a crash.

[seinfeldx]

Same problem here, since it saves when sleeping its pretty annoying to lose a day's work.

[Hex: Fart!]

is there any fix right now?

[Sstavix]

I apologize for the necropost, but this is the exact same issue that I've run into as well! My own error log says the same thing, almost word for word. (In fact, this thread came up when I was trying to do research the problem!)

Other than updating Unity (which is something the programmer has to do, I believe) I haven't found a solution yet. Hopefully this will be resolved soon... hopefully? Maybe?

[Doe]

Sstavix の投稿を引用：

I apologize for the necropost, but this is the exact same issue that I've run into as well! My own error log says the same thing, almost word for word. (In fact, this thread came up when I was trying to do research the problem!)

Other than updating Unity (which is something the programmer has to do, I believe) I haven't found a solution yet. Hopefully this will be resolved soon... hopefully? Maybe?

I wish I had a better answer for you than this, but...

I've played the game without issue a few times since I made the post. Between every time I had it completely removed from my computer.

So my best offer for a solution is a reinstall - also, some of the Portia mods can cause the error afaik, so maybe check your installed mods.


Best of luck, mate!

[Sstavix]

Thank you for letting me know! So if I uninstall it and wait a couple weeks, the problem might resolve itself.

Hopefully I don't lose my progress. I was trying to get the Pumpkin Princess. That would be a chore to have to go through that again.

I wonder if it was Higgins. I had passed him in workshop points, so I can see him doing anything - including corrupting my game files - in order to keep me from beating him!