GPU usage remain at 100% after exiting the game.

[_oDinsøn™]

As title says, I'm in contact with customer support as we speak but I just wanted to know if anyone else having the same issue or not or is it at all dangerous to my graphics card. Only restarting the PC would fix it. I play loads of other games and never experienced this. I also looked at task manager to see the GPU usages per app and there weren't any issues there.

my config is as follows:

Asus ROG RX480 8GB
Trident-Z 16GB 3200
Ryzen 7 1800X
Asus ROG Crosshair VI Hero

The game runs very smoothly otherwise and never had a crash or error while playing, albeit on my brief sessions. I'm just too afraid of this 100% GPU usage on idle after exiting the game.

[Dante]

As long as your system is well ventilated & can properly handle the heat, the GPU is designed to run at 100%. This is why some GPUs have 3+ fans on them.

Heat will eventually reduce the life span of the card, but most of the time cards go obsolete long before this happens. (Unless you're really poorly vented and you cook the card to death.)

As for the GPU staying at 100%, have you checked to make sure the game process (TheSurge2.exe) isn't still running? Hung at exit in the background?

It's also possible the AMD driver has a Vulkan related but causing it to remain active after the game process closes.

And you can always check the windows event log to see if anything unusual is recorded. AMD driver may well be writing some error there too.

[76561198352571493]

Hello, we'll try to reproduce your issue as it seems weird. Do you think you could provide us with a complete dxdiag?

[_oDinsøn™]

Originally posted by floriang:

Hello, we'll try to reproduce your issue as it seems weird. Do you think you could provide us with a complete dxdiag?

Hello, Here's a link to my dxdiag[drive.google.com].

[_oDinsøn™]

Originally posted by Dante:

As long as your system is well ventilated & can properly handle the heat, the GPU is designed to run at 100%. This is why some GPUs have 3+ fans on them.

Heat will eventually reduce the life span of the card, but most of the time cards go obsolete long before this happens. (Unless you're really poorly vented and you cook the card to death.)

As for the GPU staying at 100%, have you checked to make sure the game process (TheSurge2.exe) isn't still running? Hung at exit in the background?

It's also possible the AMD driver has a Vulkan related but causing it to remain active after the game process closes.

And you can always check the windows event log to see if anything unusual is recorded. AMD driver may well be writing some error there too.

Hi,

Thanks for the info, I'll try to look at the logs in event viewer as I have failed to see any process related to Surge 2 remain active through task manager.

I have NZXT's CAM installed and the notification portion keeps exploding with messages about GPU usage exceeding 100%, about 150 times so that caused me to panic and stop playing until I find a fix of sorts. The GPU temps are fine while the game is running never reached 70 degrees, (monitoring that with Afterburner/RivaTuner in-game).

[Dante]

Ah! RivaTuner. RivaTuner collects its data by injecting itself into processes (games).
It has been known to cause crashes and other issues at times with new/updated games.

May or may not be related, not sure. I'd just make sure it's up to date as they may have already added some fix to work better with Surge 2.

[_oDinsøn™]

Yeah, but I only ran that when I noticed the issue to monitor the temps in-game.

[_oDinsøn™]

Originally posted by floriang:

Hello, we'll try to reproduce your issue as it seems weird. Do you think you could provide us with a complete dxdiag?

I'd like to give an update on my situation. The patch seems to have completely fixed the issue for me. So, thanks.

[76561198352571493]

Perfect thanks for confirming