Sonic Forces crashes on my PC before starting

[XXMythLuan]

Hello, I wondered why the hell the game does not want to open on my computer. Every time I open the game by Steam as admin, the game takes 10 seconds (not even open) and returns me with the screen: "Sonic Forces has stopped working". Please, does anyone know to fix this? I'm already frustrated because I paid R$ 72.90 in the game.

*My settings:
Intel Core 2 Duo E6300 1.86 GHz
3GB RAM
NVidia GeForce 210 GT 1GB
Windows 7 Ultimate x64 bits
All drivers are upgraded

[Ezodagrom]

Geforce 210 is a DX10.1 card, the game requires a DX11 card, you can't play the game with that graphics card.

Even if you were to get a new graphics card, your CPU is also far below minimum requirements, the game would crash mid first stage due to your CPU not supporting the required instruction sets.

You should refund the game.

[DSANIC]

1st your ram is lower than the minimum... so you might not even have enough memory to run it...
your CPU is much slower than minimum (not to mean it's far lowe than i5)
GPU the same


but the crash might come from lack of RAM

[Ezodagrom]

Originally posted by INFINITE:

1st your ram is lower than the minimum... so you might not even have enough memory to run it...
your CPU is much slower than minimum (not to mean it's far lowe than i5)
GPU the same


but the crash might come from lack of RAM

Definitely not because of the RAM, it's because of his graphics card.
His graphics card supports only up to DirectX 10.1, the game needs DirectX 11, that's why the game crashes.

But, even if he gets a new graphics card that supports DX11, a graphics card that could actually run the game, his CPU would then cause the sandfall crash anyway, so there's nothing he can do other than refunding (or getting a new PC).

[XXMythLuan]

Ezodagrom What the, man! I spent R$ 72 in this game not to work... Pity that I do not have a good PC... I'm going to ask for reimbursement now.

[XXMythLuan]

INFINITE Okay, I'm going to ask for reimbursement. I should have seen the blessed requirements before playing... I bought the game because I thought it would be fairly optimized and that could run on PC's weaker than the minimum.

[XXMythLuan]

mdesaleah No. Unfortunately not

[Ezodagrom]

Originally posted by xXLuanGabMyikGamerXx:

INFINITE Okay, I'm going to ask for reimbursement. I should have seen the blessed requirements before playing... I bought the game because I thought it would be fairly optimized and that could run on PC's weaker than the minimum.

Most new games nowadays require DX11, it has nothing to do with optimization, old hardware is not supported forever.

The game can run in PC's weaker than minimum requirements by the way, it's just that your PC, especially your graphics card, are very far below minimum requirements.
The Geforce 210 was already weak when it was released, it's a cheap graphics card that isn't really meant for games, even recent Intel HD Graphics (which tend to be pretty bad) can be better than a Geforce 210.

[XXMythLuan]

Ezodagrom I'm broke dude, if I had money I would be able to buy a PC gamer, only a new one is about 5000. lol! I will try a refund that is better for me, or simply I join money to buy a new PC and play Sonic forces without problems.

[🍃🪻🪷Sylvie🩵🍸🍵]

Originally posted by xXLuanGabMyikGamerXx:

Ezodagrom I'm broke dude, if I had money I would be able to buy a PC gamer, only a new one is about 5000. lol! I will try a refund that is better for me, or simply I join money to buy a new PC and play Sonic forces without problems.

You can't expect to use old hardware forever. If you're running low on budget, go buy the console version.

[Ezodagrom]

Originally posted by xXLuanGabMyikGamerXx:

Ezodagrom I'm broke dude, if I had money I would be able to buy a PC gamer, only a new one is about 5000. lol! I will try a refund that is better for me, or simply I join money to buy a new PC and play Sonic forces without problems.

I was just clarifying that it wasn't an issue of optimization. But yeah, you should try to refund the game.

[XXMythLuan]

Seline For now I'm going to have to stick with my PC anyway! Lololol. In the future I will try to invest and a PS4.

[mdesaleah]

Originally posted by xXLuanGabMyikGamerXx:

Seline For now I'm going to have to stick with my PC anyway! Lololol. In the future I will try to invest and a PS4.

The game was just patched today for older computers. It also fixes the sand fall crash.

[Ezodagrom]

Originally posted by mdesaleah:

Originally posted by xXLuanGabMyikGamerXx:

Seline For now I'm going to have to stick with my PC anyway! Lololol. In the future I will try to invest and a PS4.

The game was just patched today for older computers. It also fixes the sand fall crash.

In this case, the game is still not going to work, this is a DX11 game, his graphics card is a DX10.1 card, he needs a new graphics card.

[mdesaleah]

It says “below minimum specs” but you may be correct

[Ezodagrom]

Originally posted by mdesaleah:

It says “below minimum specs” but you may be correct

They're completely different issues.
The sandfall crash was because of CPU instructions.
xXLuanGabMyikGamerXx crash is because of a graphics card that doesn't support DX11, this is something that is just not going to be patched.