Stuck at dialog box

[loudcitysong]

Since yesterday I've been getting a bug where when I finish a conversation with a NPC and the conversation ends with them walking away, the dialog box gets stuck and I can't do anything else, no command works and I can't click anywhere, not even pull the main menu or whatever, I have to hard quit the game. That has happened in two instances so far - when I ask the Measurehead to help me get the body down after Clare told him too - he agrees but only if I stay to watch the button for him, he leaves and the dialog box gets stuck and nothing happens. After it happened twice, I decided to ignore that task for now and try again later and moved on to other stuff, but it happened again when I talked with the smoker on the balcony, he shrugs me off and walks away, leaving the dialog box and the game stuck just like with Measurehead. Anyone else experiecing this? It didn't happen before

[Dante]

Had this SAME bug today, in the ending of (a total failure) the first dialogue with the Smoker in the Balcony. It ended, he did not give me any hints. Whatsoever. I did all the wrong choices.
He walks away, and I am totally stuck. Not even the menu or anything else opens. afterwards. The dialogue layer is above everything else. and without any closing option.

[Mori]

Ursprünglich geschrieben von Dante:

Had this SAME bug today, in the ending of (a total failure) the first dialogue with the Smoker in the Balcony. It ended, he did not give me any hints. Whatsoever. I did all the wrong choices.
He walks away, and I am totally stuck. Not even the menu or anything else opens. afterwards. The dialogue layer is above everything else. and without any closing option.

Just did this myself, googled it and found this chat. Happened exactly the same way.

[ZAUMPOPPY]

Ursprünglich geschrieben von Ginja:

Ursprünglich geschrieben von Dante:

Had this SAME bug today, in the ending of (a total failure) the first dialogue with the Smoker in the Balcony. It ended, he did not give me any hints. Whatsoever. I did all the wrong choices.
He walks away, and I am totally stuck. Not even the menu or anything else opens. afterwards. The dialogue layer is above everything else. and without any closing option.

Just did this myself, googled it and found this chat. Happened exactly the same way.

Ursprünglich geschrieben von Dante:

Had this SAME bug today, in the ending of (a total failure) the first dialogue with the Smoker in the Balcony. It ended, he did not give me any hints. Whatsoever. I did all the wrong choices.
He walks away, and I am totally stuck. Not even the menu or anything else opens. afterwards. The dialogue layer is above everything else. and without any closing option.

Hi folks -- could you send in a support ticket if you haven't already? This is so the team can check it out: https://forms.gle/JgMUYmpfsdS6i33k6

[rebarus]

Ursprünglich geschrieben von ZAUMPOPPY:

Ursprünglich geschrieben von Ginja:

Just did this myself, googled it and found this chat. Happened exactly the same way.

Ursprünglich geschrieben von Dante:

Had this SAME bug today, in the ending of (a total failure) the first dialogue with the Smoker in the Balcony. It ended, he did not give me any hints. Whatsoever. I did all the wrong choices.
He walks away, and I am totally stuck. Not even the menu or anything else opens. afterwards. The dialogue layer is above everything else. and without any closing option.

Hi folks -- could you send in a support ticket if you haven't already? This is so the team can check it out: https://forms.gle/JgMUYmpfsdS6i33k6

sent this in a while back but i realise the issue now for those experiencing this with titus during the tribunal - you're not supposed to be able to talk to him at all. always thought it was weird he was talking so casually given the situation so this makes more sense lol. to avoid this happening with titus, just dont speak to him and instead click on the mercenary, harry will move into position for tribunal dialogue to begin

[AnarXaoC]

basically any end-dialog with a cutscene/animation have highest chance to freeze the game, and yes, we reported back this thread while back ago

[brigand]

hey! I encountered the same issue, when Measurehead is asked to get down the body. I already filled out a report form, but I'm quite worried to see this issue has been known since May... I hope it'll get fixed soon. I was having a wonderful gaming experience so far!

edit: i tried to clear the game cache and even to uninstall/reinstall the game, without result :(

edit 2: also tried to run it in admin mode, and to verify game files, and nothing worked. i'm losing hope lol.

[Joselito419]

Ursprünglich geschrieben von chance:

hey! I encountered the same issue, when Measurehead is asked to get down the body. I already filled out a report form, but I'm quite worried to see this issue has been known since May... I hope it'll get fixed soon. I was having a wonderful gaming experience so far!

edit: i tried to clear the game cache and even to uninstall/reinstall the game, without result :(

I have the same problem :(

[Joselito419]

GUYS, I could fix it, just run the game in admin mode and that's it !!!!!

[brigand]

Ursprünglich geschrieben von Joselito419:

GUYS, I could fix it, just run the game in admin mode and that's it !!!!!

sadly, it didn't work for me... but i'm glad it worked for you and i hope it'll do miracles for others! :)

[bennslite]

just got the game recently and was enjoying it so far. i love the dialogue and choices. but I started encountering the same bug here where I got stuck after a dialogue conversation, specifically with the smoker in the balcony ( Matin Martinaisse I think) on Day 1. Basically, I passed the stat check during the conversation and when he leaves the dialogue never continues, it's basically soft locked and I can't press anything.

First time it happened I lost a bit of progress but it was alright. Redid everything I lost and then saved before talking to the man. Happened again the 2nd time but at least I had saved. Would really like this to be fixed soon :/ don't really want to avoid talking to the npc just because of some bug. Going to submit a support ticket too

[hainsteve]

Ursprünglich geschrieben von Varla:

Hello, I had the same bug. Verifying the game cache fixed it for me. :p2cube:

I was having the same issue and this fixed. For those who might not know:
-> Right click on the game in Steam Library
-> Select Properties
-> Select the Local files tab and click the Verify integrity of game files

This is the only workaround I have found that worked. Thanks

[bennslite]

oh huh yeah verifying game files fixed mine too. finally got past that part and get further into the story. good stuff

[loudcitysong]

Ursprünglich geschrieben von hainsteve:

Ursprünglich geschrieben von Varla:

Hello, I had the same bug. Verifying the game cache fixed it for me. :p2cube:

I was having the same issue and this fixed. For those who might not know:
-> Right click on the game in Steam Library
-> Select Properties
-> Select the Local files tab and click the Verify integrity of game files

This is the only workaround I have found that worked. Thanks

I just wanted to say that I tried this and something finally worked! I was able to get past the measurehead and the smoker on the balcony smoothly, the dialog box didn't get stuck and I moved to the next interaction. I can't thank you enough!!! I was almost giving up lol

[brigand]

update! i finally got past measurehead, and i hope it'll work the same for the smoker.

i don't know what worked this time, but i'll tell you what i did (i did three things in a row so idk which one mattered...), in case someone needs it...

i moved the game files from d:// to c://, then without launching i verified integrity of game files and then, right before talking once again to measurehead, i saved my game, and it went perfectly.

[HQRDà]

Bug still present