graphics issue on mac

[ttv/da3m0ne]

hi there,
every aspect of the game looks solid (prologue & stats page) but when i enter my house/where my character wakes up all i see is a beige background with some vectors for the walls. i can't see my character either but i can see green circles where i assume objects should be & when i press tab i can see the outlines of objects. dialogue & sound remains the same, please help i'm not sure what to do or if i should just invest in a refund.

thanks

[Ark]

Same exact issue .

[Logicadominante]

In the other mac thread, the developers said this:
For anyone experiencing issues please use our bug report so our developers can investigate - https://docs.google.com/forms/d/13jM0gNPZTh2BmlWFo3y3m89Qv5GXrYfcXXz4T8-9VlU

[cbass]

Just as a heads-up, the log file location on macOS is ~/Library/Logs/ZAUM Studio/Disco Elysium . You can paste that into the Finder's "Go -> Go To Folder…" menu if you don't have the library folder visible. Just copy player.log to the desktop and attach it to the bug report form from there.

For me the logfile implies that one of the Unity shared libraries was built for 10.15 only (I'm back on 10.13 for reasons) so hopefully it can just be rebuilt.

[conroicht]

Same here, and also on 10.13.

[Zenith]

same issue, same 10.13

[unicornpix]

same here. sadly.

[fabio.nsantos]

Same problem.

[Cockroach]

Same.

10.3.6

[Ripley]

same, it's like, unplayable : (

[Slow Hand]

Exact same issue. Submitted a bug report this afternoon. Reinstalling now to see if the issue resolves itself. I'm also on OSX 10.13.6 (High Sierra).

My instinct would be to also update my OS in case that's contributing to the issue. I have separate reasons unrelated to this game for not rushing into the most current Mac OS and intend to remain at my current OS.

[Continental OP]

Same here.

[JaneShell]

Same problem here. I've seen a lot of Mac users having this issue, both Macbook Pro and Macbook Air, and they vary from 10.13 to 10.15.

I deleted the game and downloaded it again, this problem remained.

[ttv/da3m0ne]

Originally posted by JaneShell:

Same problem here. I've seen a lot of Mac users having this issue, both Macbook Pro and Macbook Air, and they vary from 10.13 to 10.15.

Seems like 10.12.5 is included in this issue now, unfortunately.

[Dani_ZAUM]

Hi all, sorry that you have experienced this issue, thanks for letting us know. Thank you to those who have put in bug reports, if you haven’t yet we would really appreciate it. Many thanks! https://docs.google.com/forms/d/13jM0gNPZTh2BmlWFo3y3m89Qv5GXrYfcXXz4T8-9VlU/

[Dani_ZAUM]

Hi all, I've just spoken to the team and we've found the cause of the issue and will have a bugfix coming out very soon. Thank you for you patience!