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Portal 2 > 綜合討論 > 主題細節

aesguitar

2014 年 8 月 22 日上午 9:08

Crash on Startup

When I try to play, I get the "Preparing to Launch" screen for a few seconds and it just dissapears and never launches. I have tried clicking the .exe directly, same result. No error messages ever pop up. I have been able to play this game on this machine before, I can't figure out the problem. Yes, I have tried disable AV/Firewall.

Specs:
Windows 8.1
16 GB RAM
i7 3770 @ 3.4 GHz
1 GB GTX 560 ti

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目前顯示第 1-15 則留言，共 19 則

Navig

2014 年 8 月 22 日上午 10:10

hjwjeh wkegfw

aesguitar

2014 年 8 月 22 日上午 10:12

Very astute of you.

koifishi

2014 年 8 月 22 日上午 10:21

Try updating your video driver.

Cosmo

2014 年 8 月 22 日上午 10:30

Try to verify the game cache files.

aesguitar

2014 年 8 月 22 日上午 10:47

Video driver is most recent. Verifying game cache didn't fix it. Tried several times.

aNgelic_asceNt 擁有 Portal 2

2014 年 8 月 22 日下午 12:20

another way is to verify the the game files.
right-click the game then properties, under local files click verify

Burning Edge 擁有 Portal 2

2014 年 8 月 22 日下午 1:04

引用自 Ice Master：
another way is to verify the the game files.
right-click the game then properties, under local files click verify

same thing as game cache. Try reinstalling it perhaps...
I've been having the same problem and haven't found a solution yet :/

UberSloth

2014 年 8 月 24 日上午 1:28

Same problem here!? After days of research and trying every trick in the book, still nothing. Whoever works this one out needs a medal! Bloody frustrating!.

Burning Edge 擁有 Portal 2

2014 年 8 月 24 日上午 9:35

引用自 hijinX：
Same problem here!? After days of research and trying every trick in the book, still nothing. Whoever works this one out needs a medal! Bloody frustrating!.

Seen lots of this in "discussions" lately. Valve, are you seeing this? do something...

MKC_Kis

2014 年 8 月 26 日下午 3:14

I'm having the same problem here... I've tried all the possible solutions given but it still crashes on the first screen (after the Valve logo)...
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EDIT: I've tried now to disable tha Avira Web Protection and the game worked like a charm!

最後修改者：MKC_Kis; 2014 年 8 月 26 日下午 3:23

#10

Ninja Hamster® 擁有 Portal 2

2014 年 8 月 26 日下午 4:30

look in the windows event viewer under "Application" and post the result here. You can start portal2 and when it crashes the newest entry in the event viewer is for the portal2.exe then.

#11

aesguitar

2014 年 8 月 27 日下午 1:52

Faulting application name: portal2.exe, version: 0.0.0.0, time stamp: 0x53e27d60 Faulting module name: shaderapidx9.dll, version: 0.0.0.0, time stamp: 0x53c95280 Exception code: 0xc0000005 Fault offset: 0x0002cdcb Faulting process id: 0x1a38 Faulting application start time: 0x01cfc238ae6bb86a Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Portal 2\portal2.exe Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Portal 2\bin\shaderapidx9.dll Report Id: ee2a28b5-2e2b-11e4-82f8-ea8d4b7fce3b Faulting package full name: Faulting package-relative application ID:

#12