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In conclusion, yes.
Is the refund support good?
Refund system is excellent. If you've played less than two hours and owned the game for less than two weeks, you'll be granted a refund within a couple of hours of filing the request. You can request a refund for any reason - it's enough to just click "it's not what I expected"
The refund itself is very fast, but it can take a while for the cash to be wired back to you. Usually 24-36 hours for me.