[BUG] Game kills all sound when using bluetooth headphones

[hhaddow]

When I play this game with the sound coming through my monitor it works fine, but when I close the game switch to my headphones and start the game back up again, the game kills all sound even sounds from windows and if I close the game and the sound is restored meaning it isn't a problem with the headphones but with the game.

Specs
CPU: FX8350 (AMD)
RAM: 12GB DDR3 1600Mhz
GPU: R9 380 (AMD)
Motherboard: ASUS M5A99X EVO (intigratied sound)
Headphones: Acoustic Solutions 5763799A Bluetooth Headphones

[HunZolka]

It usually works like this for me with all games. If I want to switch audio device, I always need to exit the game first.

- when I got my first USB headspeaker, I thought it was an error too, but an another, even more expensive piece also works like that.

[hhaddow]

Originally posted by HunZolka:

It usually works like this for me with all games. If I want to switch audio device, I always need to exit the game first.

Same for me, good thing I described doing exactly that "but when I close the game switch to my headphones and start the game back up again"

[HunZolka]

Oh I thought by close you meant ALT+TAB. Nevermind, then

[hhaddow]

sorry for the hostility, the clocks went back today and I am exhausted

[hhaddow]

Just tried my other bluetooth headphones and it's exactly the same, it's clearly the game that's causing this.

[Pacote]

Exact same thing happening with me and LG HBS-750 buts its a bug with the game since you lose ALL windows sounds when it happens.

Every time you reload the game I have to turn the headphone off and ON to get it working again... and if you get a cutscene it locks up until you turn the headphone off.

Damn annoying and only got this ever in this game.

[hhaddow]

Yea, it's so unique that it almoast seems by design, but what posible reason whould they have to want to disable bluetooth autio devices?

[EvilKlown]

Sony Pulse elite headset, bluetooth via usb dongle... No issues, can actively switch between headset and speakers without closing game.

Tried updating any required drivers for your headsets and soundcard?

[hhaddow]

Originally posted by EvilKlown:

Sony Pulse elite headset, bluetooth via usb dongle... No issues, can actively switch between headset and speakers without closing game.

Tried updating any required drivers for your headsets and soundcard?

They're generic, they use Windows' drivers, so does the Bluetooth dongle, I have also tried a second bluetooth dongle just in case.

[hhaddow]

Originally posted by EvilKlown:

Sony Pulse elite headset, bluetooth via usb dongle... No issues, can actively switch between headset and speakers without closing game.

Tried updating any required drivers for your headsets and soundcard?

Just looked them up if theyre these http://www.techradar.com/reviews/gaming/gaming-accessories/sony-pulse-wireless-headset-elite-edition-1100892/review they arent bluetooth, they use a product specific wireless dongle rather than a genaric bluetooth one.

[EvilKlown]

Interesting, however I'd have to take what Techradar is saying with a grain of salt. They say it only works on pc and ps3, but it does work on the ps4 as well. (Originally it did not work with the ps4, but they patched it in with I think it was the second or third system update... Not that this honestly matters to the topic at hand lol.)

So you said that your device uses generic drivers from windows update, there isn't a site to obtain drivers directly from the manufacture then? The best I've found is that apparently some rev's of your headset come with an optional wired connection.. Does yours have that option and have you tried it? (I know this would entirely defeat the purpose of a wireless headset but its worth trying for troubleshooting.)

To be clear, I'm not trying to give you hassle over this, I want you're stuff to work properly like it should.. Not sure why though since its not my headset lol.

[hhaddow]

It will work with a wire as I am using a wired headset as a stop-gap but that entirely bypsses the bluetooth and uses the same soundcard as my speakers which I have already confirmed as working.

I have checked to see if my headphone's manufacturter has a support site that would contain drivers but it does not I have also checked if my generic bluetooth adapter (https://www.amazon.co.uk/Skynet-Bluetooth-2-0-Mini-3-0-Bluetooth-CSR4-0-Adapter/dp/B01AQPFHEC/ref=sr_1_15_mimg_1_ce_display_on_website?ie=UTF8&qid=1509372352&sr=8-15&keywords=bluetooth+3.0+dongle) had drivers which I could use but it also has no support site to get them from.

[Honey Badger]

Here is what I did:
- turned on the speakers
- turned off the headphones
- started game
- turned off the speakers
- turned on the headphones
I don't know why but the headphones work. The headphones are not actually off, i can hear some static. It's some stupid game bug with bluetooth speakers, maybe it will be cleared with a patchfix at some point in time. *cough Bethesda *cough.

[kevin]

I've had this same issues with a few other games and I think the previous Wolfenstein was one of them... will try Honey Badger's protocol to see what happens

[Aemony]

Usually when these kinds of thing happens it's because Exclusive Mode is enabled in the properties of the audio device in Windows, and the game requests exclusive control over the audio device. This will cause all other sound to fail as long as the application/game/whatever that have requested exclusive control over the audio device has it.

It's possible that Windows automatically uses such a mode for Bluetooth audio devices at times to minimize the potential issues that otherwise might arrive.

Anyway, open Sound in Window, select the correct audio device, hit Properties, navigate to the Advanced tab and disable "Allow applications to take exclusive control of this device."