Cloud sync just lost my safe. Awesome

[Salzig]

"Just" bought the game, played 12h and cause i'm traveling for the next days, wanted to check if the game is playable on steamdeck. Started the game on steamdeck, no safe found. Googled around and found out that the Linux build doesn't work with the Windows safe games (or something like that), so started the game with proton. Still no safe game found. That's sad. So i went back to the PC, just to find out that my safegame is now lost on both platforms. Awesome.

[Hicks]

Its not lost. Why you care so much about the damn cloud? Just go to %USERPROFILE%\AppData\LocalLow\Lazy Bear Games\Graveyard Keeper and you will find your save ffs...

[Tommy Wiseau✔]

Originally posted by Hicks:

Its not lost. Why you care so much about the damn cloud? Just go to %USERPROFILE%\AppData\LocalLow\Lazy Bear Games\Graveyard Keeper and you will find your save ffs...

Okay and what happens if we play on both the steam deck and PC? You expect people to just transfer their saves twice a day to keep up with their most recent file? Being able to play on pc and on the go is a very nice incentive for lots of people lol.

[Cryten]

The game is not designed for steam sync. Perhaps it will be patched in the future but for now you gotta live with it as is.

[Hicks]

Originally posted by Pareidolia:

Originally posted by Hicks:

Its not lost. Why you care so much about the damn cloud? Just go to %USERPROFILE%\AppData\LocalLow\Lazy Bear Games\Graveyard Keeper and you will find your save ffs...

Okay and what happens if we play on both the steam deck and PC? You expect people to just transfer their saves twice a day to keep up with their most recent file? Being able to play on pc and on the go is a very nice incentive for lots of people lol.

I see where you are coming from but thats up to the devs of the game.

[mikeydsc]

If you want to use the cloud, there are problems as you found out. Steam does not do a CRC check or a hash check as it uses UDP as its transfer protocol so there is no checks to be sure your file is not glitched. It is what it is and you are warned steam cloud is not 100% reliable. If you lose a file, its on you for using the steam solution.

Cant complain to the devs as they have NO control over the steam cloud.

[Dumpshock]

Just had the same problem here.

People in this thread seem to be making excuses for the game, It is plainly advertised on the front store page that Steam Cloud is supported.

After starting the game on my PC, then just the mere act of launching it on my Deck wiped my saves. This is a problem that needs to be addressed.

[Cryten]

Cloud saves are supported. Cloud sync is not. It can work, as some people have got it to work. But it also not designed for it. Use it at your own risk as we warned before.

[mikeydsc]

Originally posted by Dumpshock:

Just had the same problem here.

People in this thread seem to be making excuses for the game, It is plainly advertised on the front store page that Steam Cloud is supported.

After starting the game on my PC, then just the mere act of launching it on my Deck wiped my saves. This is a problem that needs to be addressed.

You do understand that that Valve (Steam) wrote the dll file that is supplied to the devs of the game. Steam instructs them on setting it up in which folder structure etc... that is all the devs do. If the process fails, its Steams issue.

[Dumpshock]

Originally posted by Cryten:

Cloud saves are supported. Cloud sync is not. It can work, as some people have got it to work. But it also not designed for it. Use it at your own risk as we warned before.

I think you have terms confused here. Cloud save and syncing are the same feature.
Syncing is the act of the saves being uploaded/downloaded from the cloud save.

If you are referring to the Dynamic Sync feature, that is different and allows save data to be sync'd while a session is active and ongoing. It is also an Opt-In feature on the Dev side, and Steam will not try to use it until the Dev claims it's compatible.
If you are saying the dev opted in and it's causing conflict, then that is on the dev to work with Valve and ensure that they have properly integrated the API into the game.

Originally posted by mikeydsc:

You do understand that that Valve (Steam) wrote the dll file that is supplied to the devs of the game. Steam instructs them on setting it up in which folder structure etc... that is all the devs do. If the process fails, its Steams issue.

Yes, I am fully aware that the Cloud Sync API is created by Valve, and while I have not worked with it directly, I do have some knowledge over it's function and have read the partner documentation for it.

There is clearly something wrong with the integration here if it's wiping out saves when trying to sync to another device. It is on the Dev's to ensure the API is properly integrated, in this case it looks like they are using Auto-Cloud. If moving to another device exposes the risk that the saves might be overwritten, then clearly there is an issue with the structure in the game.

Anyways, I was able to recover my save, but am glad that I made a backup of the games backup after watching how this game handles it's save structure. If I had not done so, I would have lost them as I watched the game wipe out the backups just trying to get them working again.

[mikeydsc]

Glad you got them back. Dont trust steam and your saves. Its not healthy for you in the end..
Naw, its Steam for not ensuring end to end integrity checks. UDP is a poor choice for data like game saves.

Its funny they can check game files on the PC but cant check save data?

And PS - its well documented among many many games where saves are lost. Its not just 1 game.