Can't access Gunter

[Wargrog]

I cannot access Gunter. From what I understand, when you enter the part of the church basement where he is stored (after giving Snake the key) a cut scene should start where you can open his gate. Well, the cut scene never started, and I cannot open the gate! Any help? I'd love to get Zombies, but just can't get past the gate to Gunter.

[Panterich]

Try going outside and enter mortuary (from outside).

[Bangal]

Did Gerry tell you about the zombies?

[Fox Loaf Liz]

Try saving your game then restarting your file from the menu screen. There's a common bug where things don't register unless you quit and start back up your file. Perhaps that will work?

[Kharnath]

i have this problem too. restarting doesn't seem to do anything.
gerry just doesn't trigger.

[Skirlasvoud]

I have the same problem. I have an old, pre-zombie patch save where I finished the game.

When I heard about the update, I picked the game up again and loaded that save, but the scene with Gerry that leads up to Gunter simply won’t trigger, no matter from which side, angle or entrance I enter the mortuary. Speaking to Gerry doesn’t help either.

Doesn’t bug me much since I’ve lost interest, but there’s definitly people for whom the content won’t trigger.

[Fox Loaf Liz]

If you're accessing a save before zombies were introduced or earlier then it won't work! You'll have to restart the game from scratch at that point OR send an email detailing your problem to the developers.

If I were you I would just play something else and come back to it in 6 months or later.

[Kharnath]

ì have tried multiple new games. didn't change anything

[Fox Loaf Liz]

Then send in your problem to the developers. Here. https://steamcommunity.com/app/599140/discussions/3/1734336452551623185/

[d4ftgmr]

Having this same issue with Xbox One version. As far as I know, it is the most recent update, v 1.034. Don’t know how to submit logs from the XB1.

Have tried walking in from outside; no dice.

Snake has the key he needs , dialogue with Gerry not triggering.

One thing I’ve noticed playing this game is if there is a hangup it is sometimes due to lack of quest progression. I’m not gonna abandon this save (too far along to nuke it now lol) so I’m going to try progressing quests a bit and see if that helps; specifically Ms Charm/Astrologer/Snake.

[desperatemusic]

I'm in the same situation. It's too bad, I don't like looking up how to play a game like this - I prefer just feeling my way along - but whenever I did get stuck I'd come back to zombies and wonder when they'd show up. I gave Gerry beer AND wine. Now every time I approach him, he just has "Leave" as an option. I have no idea how to get him to make Gunter available. Snake's taken care of and all that.

[Hansomehans]

Has anyone found a solution to this issue? I have tried re-installing the game, deleting save files and starting a new game. Nothing seems to fix the issue.

[Thugjitsu]

Having the same issue, despite opening the door with the key and following Snake with the cutscene it does not trigger the Mortuary scene with Gerry.

[LuckySara]

Originally posted by l1z4rdbr34th:

If you're accessing a save before zombies were introduced or earlier then it won't work! You'll have to restart the game from scratch at that point OR send an email detailing your problem to the developers.

If I were you I would just play something else and come back to it in 6 months or later.

It can work. I just opened my first ever save file of the game (before zombies) and it worked perfectly fine. All I did was walk from the left side of Gerry (trying to leave the area) starting from inside my house and into the basement and it triggered the scene.

[desperatemusic]

I've approached Gerry from all angles, doesn't change. No cutscenes triggered, and when I talk to him, the only option is "Leave" and Gerry says "See ya later". I'm playing on the XBox One version, if that matters.

[LuckySara]

Not sure, but did you all also try it on the sermon day?