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Warrter

Nov 22, 2017 @ 6:43pm

Assassin Creed Origins Wont start

I have this issue for some reason. My specs are well over the recommended (7700 and 1080ti). stuck at this screen https://i.ytimg.com/vi/-tSk7yiZ_Jw/hqdefault.jpg

I did everything on ubisoft site to possibly fix it. Im not sure what else to do. Game doesnt even really open. second screen opens but freezes the mouse. Looking online theres really nothing of this kind of issue.

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Showing 1-15 of 36 comments

Much Very Pink Gandalf Nov 23, 2017 @ 4:38am

Same issue. Seeing the same screen. Please update if you find a solution, I'll do the same.

76561198252996032 Nov 23, 2017 @ 5:01am

Hey,

You may want to go through the following {LINK REMOVED} and see if this is of any help. If not, please do contact our {LINK REMOVED}

Regards
QuB3

Much Very Pink Gandalf Nov 23, 2017 @ 5:19am

Originally posted by UbiQuB3:
Hey,

You may want to go through the following troubleshooting[support.ubi.com] and see if this is of any help. If not, please do contact our customer support[support.ubi.com]

Regards
QuB3

Troubleshooting guide didn't really give anything lmao. Submitted a ticket to support though.

Thanks for replying. (I'm stealing OP's thread)

Seed_cracker Nov 23, 2017 @ 1:50pm

I have the exact same issue. Ubisoft Didn't really help me either. It's been 2 days and still no answer. I have a copy on Ubisoft and it's still an issue. forgot to mention, I have a 1080ti as well. That's why i came t o this page.

Last edited by Seed_cracker; Nov 23, 2017 @ 2:25pm

timsv09

Nov 23, 2017 @ 2:16pm

try run the game from it folder as admin

Seed_cracker Nov 23, 2017 @ 2:24pm

I run the main exe file for origin in admin mode and also tried changing compatibility modes. Nothing works. I tried everything except cancelling background applications from the troubleshoot.

Seed_cracker Nov 23, 2017 @ 6:04pm

https://forums.ubi.com/showthread.php/1259451-SOLUTION-AC-games-won-t-launch-when-installed-on-Windows-Storage-Spaces?p=11032904

this helped me.

_onyx_

Nov 23, 2017 @ 6:20pm

Make sure your pc is clean, all drivers are up to date and do a clean install.

Much Very Pink Gandalf Nov 24, 2017 @ 12:39am

Originally posted by Seed_cracker:
https://forums.ubi.com/showthread.php/1259451-SOLUTION-AC-games-won-t-launch-when-installed-on-Windows-Storage-Spaces?p=11032904

this helped me.

Thanks a ton!

Here's what had to be done: (windows 10, AC origins being installed on not C:\ drive)
1. Locate the "sounddata" folder inside the game installation folder. ("<programs folder>/Ubisoft/Ubisoft Game Launcher/games/Assassin's Creed Origins/sounddata" probably)
2. Move "sounddata" folder to anywhere on your C:\ drive. (I moved it to "C:\Users\<my user>\Documents\AC origins\sounddata")
3. Remove the "sounddata" folder from the Assassin's Creed Origins installations folder, or rename it to something else. However we won't need this folder any longer so removing it won't hurt.
4. Open CMD in administration mode and navigate to the folder where you put the "sounddata" folder on the C:\ drive with:
cd "C:\Users\<my user>\Documents\AC origins"
5. Make a hard link syslink from the sounddata folder on C:\ to the Assassin's Creed Origins installation folder on your other drive with:
mklink /J "<programs folder>/Ubisoft/Ubisoft Game Launcher/games/Assassin's Creed Origins/sounddata" "C:\Users\<my user>\Documents\AC origins\sounddata"
6. Start the game via Uplay as usual.

To use the "mklink" command in step 5. you may have to enable developer mode in system settings: settings > for developers > developer mode radiobutton ( https://i.imgur.com/6TVGtGH.png )

JimNightshade has Assassin's Creed Origins

Nov 24, 2017 @ 1:24am

Alright this worked for me (same problem...stuck on pre-loading graphic...nvidia card): initially I installed it on my E drive (ext. hd) but I MOVED THE GAME FILES TO THE C DRIVE. This worked after hours of frustration. Go to game properties in steam and choose to move installation files to C. I have no idea why this works but it did. Looks like someone mentioned it already but this method will allow you to launch it from steam library rather than messing with Uplay.

Last edited by JimNightshade; Nov 24, 2017 @ 1:27am

#10

Much Very Pink Gandalf Nov 24, 2017 @ 1:28am

Originally posted by Sephiroth:
Alright this worked for me (same problem...stuck on pre-loading graphic...nvidia card): initially I installed it on my E drive (ext. hd) but I MOVED THE GAME FILES TO THE C DRIVE. This worked after hours of frustration. Go to game properties in steam and choose to move installation files to C. I have no idea why this works but it did. Looks like someone mentioned it already

It's because of the sound files. If you don't want to use up so much space on your C:\ drive you can do what I said in my previous post. That way you only use 2.58 GB on C:\ while the rest of the game is still on your other drive.

#11

JimNightshade has Assassin's Creed Origins

Nov 24, 2017 @ 3:13am

I didn't know that about just the sound file being the problem. How in the world did you figure that out? Thanks for info.!

#12

Much Very Pink Gandalf Nov 24, 2017 @ 3:58am

Originally posted by Sephiroth:
I didn't know that about just the sound file being the problem. How in the world did you figure that out? Thanks for info.!

https://forums.ubi.com/showthread.php/1259451-SOLUTION-AC-games-won-t-launch-when-installed-on-Windows-Storage-Spaces?p=11032904

^That guy figured it out actually. Must have taken him ages of trial and error. Rather strange issue none the less...

#13