Crash at the Start of the last Hippodrome Race?

[Saibot]

I get a Crash everytime I start to play the Last Hippodrome Race.

Anyone else?

[Hollow Snake]

Same here, in both NG and NG+. Last time I played, it had no problem.

[UbiCosmos]

Hey there,

Did you make sure to verify your files?

If that does not work, I would recommend contacting our Support Team[support.ubi.com]

[iErr0r32]

I also had a crash in the last races. Although I have a very powerful PC. I was helped by lowering the graphics settings to the lowest. After turning it back on to the maximum.

[The shrok ⁿᵒˡᶠᵃᵏᵃ]

ah

[The Spartan]

Same here...every single time I try to start the fourth and last Hippodrome race, "Darius' Great Battle", the game crashes, both in the "Tournament" section as well as the "Time Trial" section. For some reason, I cannot access this race as the game crashes constantly when attempting to do so.

[Batsly]

I have the exact same issue and it blocks me from getting more easily an achievement

[76561198868205544]

Αναρτήθηκε αρχικά από Batsly:

I have the exact same issue and it blocks me from getting more easily an achievement

Hey! Sorry to hear that you are experiencing this issue.

Can we ask that you complete the steps here:

{Ο ΣΥΝΔΕΣΜΟΣ ΑΦΑΙΡΕΘΗΚΕ}https://support.ubisoft.com/en-gb/Article/000061047

If the issue continues, please let us know.

Thank you.

- Ubisoft Support

[Batsly]

Αναρτήθηκε αρχικά από UbiViral:

Αναρτήθηκε αρχικά από Batsly:

I have the exact same issue and it blocks me from getting more easily an achievement

Hey! Sorry to hear that you are experiencing this issue.

Can we ask that you complete the steps here:

https://support.ubisoft.com/en-gb/Article/000061047

If the issue continues, please let us know.

Thank you.

- Ubisoft Support

Hello I did all of the above and the problem is still there.

[76561199187542534]

Hi there everyone,

Sorry to hear the hippodrome crash is persisting for some players.

Thank for for confirming that the troubleshooting that has been sent to you has been completed. Could you also be sure that your device meets the system requirements for this game:
{Ο ΣΥΝΔΕΣΜΟΣ ΑΦΑΙΡΕΘΗΚΕ}https://www.ubisoft.com/help?article=000064383

If you meet the requirements, but still experience the crash please reach out to us via:
Ubisoft Support Website - {Ο ΣΥΝΔΕΣΜΟΣ ΑΦΑΙΡΕΘΗΚΕ}https://www.ubisoft.com/en-gb/help/contact
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - {Ο ΣΥΝΔΕΣΜΟΣ ΑΦΑΙΡΕΘΗΚΕ}https://www.facebook.com/UbisoftSupportUK/

Thanks,
- Ubisoft Support

[Batsly]

Αναρτήθηκε αρχικά από Ubi_Nacho:

Hi there everyone,

Sorry to hear the hippodrome crash is persisting for some players.

Thank for for confirming that the troubleshooting that has been sent to you has been completed. Could you also be sure that your device meets the system requirements for this game:
https://www.ubisoft.com/help?article=000064383

If you meet the requirements, but still experience the crash please reach out to us via:
Ubisoft Support Website - https://www.ubisoft.com/en-gb/help/contact
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/

Thanks,
- Ubisoft Support

Hi again
It meets indeed all the requirements, the main game and the dlcs are perfectly functional and I just finished them all with no technical issue.

It's been a long time I tried to reach out to you through your support section but it's impossible to send messages through your website support page.
I'm gonna try Facebook's :)

[76561198868205544]

Αναρτήθηκε αρχικά από Batsly:

Αναρτήθηκε αρχικά από Ubi_Nacho:

Hi there everyone,

Sorry to hear the hippodrome crash is persisting for some players.

Thank for for confirming that the troubleshooting that has been sent to you has been completed. Could you also be sure that your device meets the system requirements for this game:
{Ο ΣΥΝΔΕΣΜΟΣ ΑΦΑΙΡΕΘΗΚΕ}https://www.ubisoft.com/help?article=000064383

If you meet the requirements, but still experience the crash please reach out to us via:
Ubisoft Support Website - {Ο ΣΥΝΔΕΣΜΟΣ ΑΦΑΙΡΕΘΗΚΕ}https://www.ubisoft.com/en-gb/help/contact
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - {Ο ΣΥΝΔΕΣΜΟΣ ΑΦΑΙΡΕΘΗΚΕ}https://www.facebook.com/UbisoftSupportUK/

Thanks,
- Ubisoft Support

Hi again :tgrin:
It meets indeed all the requirements, the main game and the dlcs are perfectly functional and I just finished them all with no technical issue.

It's been a long time I tried to reach out to you through your support section but it's impossible to send messages through your website support page.
I'm gonna try Facebook's :)

We would appreciate if you could send us your system specs please:

{Ο ΣΥΝΔΕΣΜΟΣ ΑΦΑΙΡΕΘΗΚΕ}https://www.ubisoft.com/en-us/help/connectivity-and-performance/article/generating-system-reports-to-help-troubleshooting/000061449

Once done please reply back here with your case number.

Thank you.

- Ubisoft Support

[Batsly]

Αναρτήθηκε αρχικά από UbiViral:

Αναρτήθηκε αρχικά από Batsly:

Hi again
It meets indeed all the requirements, the main game and the dlcs are perfectly functional and I just finished them all with no technical issue.

It's been a long time I tried to reach out to you through your support section but it's impossible to send messages through your website support page.
I'm gonna try Facebook's :)

We would appreciate if you could send us your system specs please:

https://www.ubisoft.com/en-us/help/connectivity-and-performance/article/generating-system-reports-to-help-troubleshooting/000061449

Once done please reply back here with your case number.

Thank you.

- Ubisoft Support

Hi I still didn't get any help after all this time ! I think there may be bug inherent to the game.