cant start the game. stuck at second launch window.

[ToGrimmToWin]

i5 7500 gtx 1070. game worked fine till last weekend. ive rebuilt game files and ive tried uninstall reinstall still wont launch game.

[76561198432872620]

Hey,

I replied in the other thread but let's keep the discussion here now. Have you made sure all of your drivers and your operating system are fully up to date? If they are, was there a recent update after the last time you played which may have caused this?

Ubisoft Support Team

[ToGrimmToWin]

thats the first thing i did. ive done every thing i can it just gets stuck right befor the main game launch. just medium screen for ac origins. some times ill get the game window pop up like its in window mode but it shows seethrough to what ever is on my desktop behind it. ive dont the ini file trick and deleted the cache. varifide game files uninstalled and reinstalled. nothing changes. ive moved from hdd to ssd and back again all while doing all other things again still no change. i have 33 hours in the game with no issues till a week ago.

[UbiBaron]

Thanks for getting back to us.

Did you recently update your Windows or make any changes to your system before this occurred? For instance even getting a new keyboard, mouse or controller?

We'd ask you to try launching in a Clean Boot via the steps here[support.microsoft.com], to see if this allows the game to launch.

Thank you

-Ubisoft Support

[ToGrimmToWin]

not that i have seen. i didnt update anything. i stopping playing on my pc for 3 days as i was busy and it was in sleep mode came back and it didnt work. i also had 2 other games i had to varify game files with do to my save file was gone dying light and another game they work fine now. ive also sine this had a gpu driver update but it didnt work before or after

[ToGrimmToWin]

your link wont do anything

[ToGrimmToWin]

link worked i followed the instructions and it did the same thing it always does

[UbiBaron]

Thank you for trying that.

Could you please open a ticket with the Support Team through the contact site here?[support.ubi.com] This will help us to look into this issue and provide you with assistance.

Make sure to include a DxDiag and MSINFO file, as this will be needed. You can find details on how to get this here.[support.ubi.com]

-Ubisoft Support

[ToGrimmToWin]

just started today now when i force close the game do to it getting stuck u get an error wer.fault.exe-application error the instruction at 0x00007ffead55ecbe referenced memory at 0xffffffffffffffff, the memory could not be read click ok to terminate program. again today is the first time this has shown up and it does it everytime now

[ToGrimmToWin]

so i moved the game to my ssd m.2 and it runs wont run on my hdd. steam and uplay are set up to use my hdd drive :i not my c drive but moving it to my ssd c drive the game works. which sucks because it leaves me with 35gb on my c drive i use my hdd for games that has almost 800gb free

[UbiBaron]

Thanks for getting back to us, I'm glad to hear you found a workaround for this.

This could possible indicate some issues with the HDD. Do you have other games installed on that drive that work?

It may be worth checking out the Steam page here as it offers a number of solutions for this error message.

-Ubisoft Support

[ToGrimmToWin]

i have 25 other games just from steam on the hdd alone with a good 20 others from origins gog and battle net and i can move them back and forth from my ssd and hdd they play fine on the hdd. i only put preview and alpha games on the ssd. ac origins is the only game that wont work. i also had this issue with black flag and never got to play it and had to refund it.

[UbiBaron]

Do you have any other Ubisoft/Uplay games that work on there?

-Ubisoft Games

[ToGrimmToWin]

ghost recon wild lands works just fine