Online Service Error

[wsgroves]

Really loosing my patience with this one. Have messed with firewall, fwd ports on router etc and nothing works.
Keep getting :

Online Service Error
A problem occurred while trying to communicate with a Ubisoft online service.
Please try again later.
If the issue persists, visit ubisoft.com
[0x00200101]

Happens in game any time I try to click on something in the store to purchase. Even something with the basic uplay community points. Everything loads correctly however.

Any ideas?

[76561198401882505]

Could you please try all the steps in our AC Origins {LINK REMOVED} connectivity guide to see if they help?

-Ubisoft Support

[wsgroves]

Thanks for the reply. Yes I have already tried that page and opened a support ticket.
It really does not make much sense. Obviously I am able to communicate because the store completely loads in game. It is just like 1 second after I click buy etc, it pops up the error.

[76561198401882505]

Could you ensure you have both the Steam and Uplay overlays enabled in their settings pages?

-Ubisoft Support

[wsgroves]

I do not own it on Steam, but on Uplay. Actually, I have the overlay disabled in Uplay. Could that cause a problem?

[76561198401882505]

It's possible. Could you try enabling it to see if that helps?

-Ubisoft Support

[wsgroves]

That fixed it!!!!!!!!! Great that it was something easy.

[srikanth_satya]

dude i have same prob! still couldn't find a solution. HELPPP!!!!

[wsgroves]

Go into Uplay and enable the in game overlay. That fixed it for me.

[Rushi xo]

I have overlay enabled on both and I'm still experiencing this issue?

[wsgroves]

Give it a little bit of time. The services may be down. That is what happened with srikanththalamaraju. It started working for him after a time.

[Rushi xo]

Still experiencing this problem. All extra content i paid for isn't showing up and i cant access the club or store.. pissing me off so much.

[srikanth_satya]

Originally posted by DHuk xo:

Still experiencing this problem. All extra content i paid for isn't showing up and i cant access the club or store.. pissing me off so much.

i had this prob becasue of MSI gaming app which came with my graphic card! i disabled it and uplay ovelay worked like a charm. No probs so far. Hope this helps you :D

[Monkeyboy0106]

Originally posted by srikanth_satya:

Originally posted by DHuk xo:

Still experiencing this problem. All extra content i paid for isn't showing up and i cant access the club or store.. pissing me off so much.

i had this prob becasue of MSI gaming app which came with my graphic card! i disabled it and uplay ovelay worked like a charm. No probs so far. Hope this helps you :D

Wow, thank you, I've been wrestling with this problem for a while now and would never have guessed it was related to the MSI app. Tried what you suggested and fixed it. Good effort!

[srikanth_satya]

Originally posted by Monkeyboy0106:

Originally posted by srikanth_satya:

i had this prob becasue of MSI gaming app which came with my graphic card! i disabled it and uplay ovelay worked like a charm. No probs so far. Hope this helps you :D

Wow, thank you, I've been wrestling with this problem for a while now and would never have guessed it was related to the MSI app. Tried what you suggested and fixed it. Good effort!

glad it worked out! anytime dude :)

[PMA_WARRIOR]

Originally posted by srikanth_satya:

Originally posted by Monkeyboy0106:

Wow, thank you, I've been wrestling with this problem for a while now and would never have guessed it was related to the MSI app. Tried what you suggested and fixed it. Good effort!

glad it worked out! anytime dude :)

I have that problem too .
Can u tell me the name of the MSI app ?