Won'T START. Suddenly it stopped working!! Hit play and nothing happens!!!

[Gadget.Theory]

I was playing the game normally and one day to another it stopped working!!?? I hit PLAY on steam and then it goes back to "play" I looked into the game folder and try to run ACorigins.exe and it shows an 0xc000142 error don't know what to do!!

[s0d0]

Does the Ubisoft launcher even start?

verify your game files. if that does not work, reinstall the game and/or ubisoft connect

[Pidi]

Originally posted by cryptorell:

I was playing the game normally and one day to another it stopped working!!?? I hit PLAY on steam and then it goes back to "play" I looked into the game folder and try to run ACorigins.exe and it shows an 0xc000142 error don't know what to do!!

Ubisoft Connect is sine two weeks offline. Only Assassins creed (1) works because it don´t need ubisoft connect. Even the official ubisoft support is offline. you can´t even buy or refund a game.

[Pidi]

Originally posted by Pidi:

Originally posted by cryptorell:

I was playing the game normally and one day to another it stopped working!!?? I hit PLAY on steam and then it goes back to "play" I looked into the game folder and try to run ACorigins.exe and it shows an 0xc000142 error don't know what to do!!

Ubisoft Connect is sine two weeks offline. Only Assassins creed (1) works because it don´t need ubisoft connect. Even the official ubisoft support is offline. you can´t even buy or refund a game.

UPDATE: It still offline. I will never buy a game which need to be connected with the broken ubisoft servers.

[Toga]

UPDATE to OFFLINE: Seems to be working fine now, just opened and had to install an update but that's it. Would try verifying files or new install and account recovery for the game!

[Gadget.Theory]

Originally posted by s0d0:

Does the Ubisoft launcher even start?

verify your game files. if that does not work, reinstall the game and/or ubisoft connect

The Ubisoft doesn't start. Even If I manually start it. It won't do anything.
The problem is ORIGINS. Because I installed Odyssey and it properly launched (then it crashed)

I have Ubisoft installed in D: drive and also my games.

Checking the service logs I got:

[14236]  2023-06-20 21:10:54      [ 1984]      ERROR      UplayService.cpp (53)                            Failed to open D:/Juegos/Ubisoft/Ubisoft Game Launcher/cache/statistics/hwscore

And in Launcher log:

[23680]  2023-06-20 21:09:22      [ 2616]      INFO       HubUtils.cpp (231)                               Command line:                   
[23680]  2023-06-20 21:09:22      [ 2616]      INFO       File.cpp (1448)                                  prune old files                 
[23680]  2023-06-20 21:09:24      [14324]      INFO       BusSettings.cpp (104)                            Failed to disable start on Windows start.
[23680]  2023-06-20 21:09:24      [ 2616]      INFO       Hub.cpp (107)                                    Environment is PROD.            
[23680]  2023-06-20 21:09:25      [ 5628]      INFO       StartView.cpp (831)                                                              
[23680]  2023-06-20 21:09:42      [22400]      ERROR      Login.cpp (65)                                   Invalid code communication type: .
[23680]  2023-06-20 21:10:19      [22400]      INFO       AccountOnlineLogin.cpp (325)                     Login Type: credentials, platform: Uplay.
[23680]  2023-06-20 21:10:20      [22400]      INFO       AccountStartupLogin.cpp (247)                    User: ba4bc482-9e7c-4aa6-a12d-873f4e83da4d
[23680]  2023-06-20 21:10:22      [ 9584]      ERROR      JobHttp.cpp (168)                                Http status code is 404 for url https://wallet.ecom.ubi.com/api/v1/wallets/ba4bc482-9e7c-4aa6-a12d-873f4e83da4d?country=ES.
[23680]  2023-06-20 21:16:49      [ 4592]      WARNING    AchievementsRead.cpp (64)                        Failed to read string table for current localization (es-MX) for game 4923. Trying default localization (en-US).

Also another error I get when I try to launch ACOrigins.exe is an "0xc0000142" error

I re-installed the game and won;t work.

[Gadget.Theory]

Originally posted by Toga:

UPDATE to OFFLINE: Seems to be working fine now, just opened and had to install an update but that's it. Would try verifying files or new install and account recovery for the game!

You mean start ubisoft and put it offline? Check the logs above.

[JvdB_12]

there could be corrupted files so check for it and if there is you can fix it

[NegroShaman]

same as me, when I click play, it just a black screen and nothing else

I already have Ubisoft connect