Ubisoft Club Reward Issue

[Cofresi]

Currently have over 46,000 XP and have not received the 2 rewards badges or ingame items via ubisoft club. Dealing with XP. Does not give me the options to unlock them.


Altaïr's Outfit

Unlock Altaïr's Outfit for Bayek.Complete "Master Assassin" action to unlock -Master Assassin

Reach 7,500 XP in all Assassin's Creed® games


Ezio's Outfit

Unlock Ezio's Outfit for Bayek.Complete "Assassin" action to unlock - Assassin

Reach 3,000 XP in all Assassin's Creed® games




Thank you! ( yes I summited a support ticket via ubisoft forum, but when I hit summit it hangs and doesnt go anywhere or summits the ticket.

[r-2]

Thats purely uplay issue. I have unlocked these two like right after start of the game. If they dont unlock, contact Ubi support via chat. They are usually very responsive (helped me remove my 2FA and stuff like withing 10 mins)

[Cofresi]

thanks r2j2612

[ralxon]

if you redeemed them from the uplay awards you have go into the origins store and go to owned items and claim them

[Cofresi]

Originally posted by ralxon:

if you redeemed them from the uplay awards you have go into the origins store and go to owned items and claim them

yes of course ralxon, I have unlocked other items in the store and have gone and clicked on the ingame side to own them. but in this case they dont even show up as even achieved. As if I never hit the XP level required. I have over 46k in XP.

[Zargon150]

Originally posted by Cofresi:

Currently have over 46,000 XP and have not received the 2 rewards badges or ingame items via ubisoft club. Dealing with XP. Does not give me the options to unlock them.


Altaïr's Outfit

Unlock Altaïr's Outfit for Bayek.Complete "Master Assassin" action to unlock -Master Assassin

Reach 7,500 XP in all Assassin's Creed® games


Ezio's Outfit

Unlock Ezio's Outfit for Bayek.Complete "Assassin" action to unlock - Assassin

Reach 3,000 XP in all Assassin's Creed® games




Thank you! ( yes I summited a support ticket via ubisoft forum, but when I hit summit it hangs and doesnt go anywhere or summits the ticket.

I did the same, I sent them a link of a completed Assassins Creed 1 and 2 plus this game being half done with screenshots of it. They gave me the Altair outfit (without Ezio, but eh lol) after seeing that. Took them about a day to respond. Submitted the Ticket under the game as Origins and category as Ubisoft Club and Problem as Not listed. Then explain the problem to them. Screen Shots help a lot. Immediate proof basically lol. That is if you can get passed the support site hanging.

[Cofresi]

thanks!

[Mephisto-Luzifer]

Are you sure you reached the necessary XP in AC Games? Not overall, only the XP gained from AC games count.

[Spock The Builder]

When I made my first game the outfits showed up, and I could use them in-game, but when I restarted on another save slot the outfits and purchased weapons no longer show up other than the Delux pack items. Very annoying.