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I don't really get the complaints though, are you just starting out? You can't have people changing heroes mid match just because they are new, thats not how the game works for everyone else. You learn to find a way to make it work even though you have bad matchups through items. Most of the time when playing you wont be getting a good matchup for your pick. DotA is about adapting throughout the game.
What I'm thinking is that Maybe dota should put more care into warning players if they are about to select a hero that is incompatible with everybody else. Maybe they should give you a clear and easy option to quickly change your character (not halfway through the game) But early on, within maybe the first 2 minutes?
Like, What happens at the start of the game if time runs out and I haven't selected a Hero yet?
What happens when you're time runs out is that you and your team loses starting gold every second until you pick or the game forces you to random a hero when the extra time runs out.
The game already gives suggestions to what heroes might be good or bad given what is picked through green/red arrows on the hero cards. But that wont matter much if you dont know what makes them good or bad.
At beginner level DotA getting used to the mechanics of the game and learning what items to get for your role is what gets you wins, hero picks and matchups takes a lot longer to learn. Dota plus does help you a bit with ingame sorting of the hero pool into recommended roles for those heroes. But you can make that sorting for yourself for free just by Google'ing a bit. Dota plus also helps with item suggestions ingame, Dota plus is a paid subscription though and the value you get is subjective.
I'm also wondering if you clicked the "I'm new to dota" thing when you first started playing.
If you were getting owned that bad you should have explain to team 'sorry im new'
You will probably get flamed but is chance people may not report you for feeding.
Best thing to do in this situation would probably be go hard support on void instead of abandon.If you cant be core for them you can atleast help buy wards and give team mates vision,use ulti when you hit level 6 on enemy and freeze them so team can escape or so if you have ranged carry they can hit them for free.You can also max time dialation instead of bash passive and debuff enemies in fight.increase their cooldown and lower their attack speed.
Generally though a new player should never pick faceless void.His ulti if used wrong can kill your team by freezing them or if you freeze enemy and melees cant attack them.
I once had a noob void chrono entire team with bristleback and he kept hitting bristleback in back during chrono and nearly gave him rampage early game....