Dota 2
Caesar Aug 8, 2015 @ 6:13am
Unable to start Dota 2 after upgraded to windows 10
Please someone help me

when i upgraded my laptop to windows 10 yesterday suddenly all my games become lag, including dota 2. then after i restart my laptop, i cant get in to dota 2. even though when i play at windows 7, it was completely fine.

when i start dota 2, it says
"Unable to find a valid direct 3d device. Check that your graphics driver is working properly".

i have tried to update my graphics driver (Geforce GT 635 M windows 10 64 bit, version 353.62) to newest version and update my direct x. but it still the same.

can anyone help me with this problem?

here's my laptop system information if needed. thanks
Processor Information: Vendor: GenuineIntel CPU Family: 0x6 CPU Model: 0x3a CPU Stepping: 0x9 CPU Type: 0x0 Speed: 1696 Mhz 4 logical processors 2 physical processors HyperThreading: Supported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Unsupported SSE41: Supported SSE42: Supported Network Information: Network Speed: Operating System Version: Windows 10 (64 bit) NTFS: Supported Crypto Provider Codes: Supported 311 0x0 0x0 0x0 Video Card: Driver: Microsoft Basic Display Adapter DirectX Driver Name: d3d10warp.dll Driver Version: 10.0.10240.16384 DirectX Driver Version: 10.0.10240.16384 Driver Date: 21 June 2006 OpenGL Version: 4.5 Desktop Color Depth: 32 bits per pixel DirectX Card: Microsoft Basic Render Driver VendorID: 0x1414 DeviceID: 0x8c Number of Monitors: 1 Number of Logical Video Cards: 1 No SLI or Crossfire Detected Primary Display Resolution: 1366 x 768 Desktop Resolution: 1366 x 768 Primary Display Size: 12.20" x 6.85" (13.98" diag) 31.0cm x 17.4cm (35.5cm diag) Primary Bus Type Not Detected Primary VRAM: 0 MB Supported MSAA Modes: 2x 4x 8x Sound card: Audio device: Speakers (Realtek High Definiti Memory: RAM: 3981 Mb Miscellaneous: UI Language: English Microphone: Not set Media Type: DVD Total Hard Disk Space Available: 476836 Mb Largest Free Hard Disk Block: 33092 Mb OS Install Date: Jan 01 1970 Game Controller: None detected Installed software: Языковой пакет для поддержки размещения набора средств Microsoft Visual Studio Tools для работы с приложениями 2012 (x64) - RUS Языковой пакет для поддержки размещения набора средств Microsoft Visual Studio Tools для работы с приложениями 2012 (x86) - RUS Adobe Acrobat 7.0 Professional Adobe Flash Player 18 NPAPI Adobe Shockwave Player 12.1 Arduino Assassin's Creed Brotherhood Assassin's Creed Revelations ASUS FaceLogon ASUS LifeFrame3 ASUS Live Update ASUS Power4Gear Hybrid ASUS Smart Gesture ASUS Splendid Video Enhancement Technology ASUS USB Charger Plus ASUS Virtual Camera Atheros Bluetooth Suite (64) ATK Package BearShare Connectify Cyrus Definition Update for Microsoft Office 2010 (KB3054883) 32-Bit Edition Dolby Axon - 1.5.1.1 Dota 2 EAGLE 7.1.0 GOM Player Google Chrome Google Drive Google Update Helper HP Deskjet 1050 J410 series Basic Device Software HP Deskjet 1050 J410 series Help HP Deskjet 1050 J410 series Product Improvement Study HP Update Insaniquarium Deluxe Intel® AT Service signup Intel® Trusted Connect Service Client Intel(R) C++ Redistributables for Windows* on Intel(R) 64 Intel(R) Dynamic Platform and Thermal Framework Intel(R) Management Engine Components Intel(R) OpenCL CPU Runtime Intel(R) Processor Graphics Intel(R) USB 3.0 eXtensible Host Controller Driver Internet Download Manager Java 7 Update 45 Java Auto Updater K-Lite Codec Pack 7.9.0 (Full) LINE LTspice IV Microsoft .NET Framework 4.5.1 Microsoft Games for Windows - LIVE Microsoft Games for Windows - LIVE Redistributable Microsoft Office 2003 Web Components Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office File Validation Add-In Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office Office 64-bit Components 2007 Microsoft Office Office 64-bit Components 2010 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2007 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing (English) 2010 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared 64-bit MUI (English) 2007 Microsoft Office Shared 64-bit MUI (English) 2010 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Visio 2010 Microsoft Office Visio MUI (English) 2010 Microsoft Office Word MUI (English) 2007 Microsoft Security Client Microsoft Visio Standard 2010 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU Microsoft Visual Studio 2005 Tools for Applications - ENU Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Microsoft Visual Studio Tools for Applications 2012 Microsoft Visual Studio Tools for Applications 2012 Finalizer Microsoft Visual Studio Tools for Applications 2012 x64 主控支援 - 繁體中文語言套件 Microsoft Visual Studio Tools for Applications 2012 x64 托管支持 - 简体中文语言包 Microsoft Visual Studio Tools for Applications 2012 x64 Hosting Support Microsoft Visual Studio Tools for Applications 2012 x64 Hosting Support - Module linguistique Français Microsoft Visual Studio Tools for Applications 2012 x64 Hosting Support - 日本語 Language Pack Microsoft Visual Studio Tools for Applications 2012 x64 Hosting Support - 한국어 언어 팩 Microsoft Visual Studio Tools for Applications 2012 x64 Hosting Support - DEU-Sprachpaket Microsoft Visual Studio Tools for Applications 2012 x64 Hosting Support - Language Pack ITA Microsoft Visual Studio Tools for Applications 2012 x64 Hosting Support - Paquete de idioma ESN Microsoft Visual Studio Tools for Applications 2012 x86 主控支援 - 繁體中文語言套件 Microsoft Visual Studio Tools for Applications 2012 x86 托管支持 - 简体中文语言包 Microsoft Visual Studio Tools for Applications 2012 x86 Hosting Support Microsoft Visual Studio Tools for Applications 2012 x86 Hosting Support - 日本語 Language Pack Microsoft Visual Studio Tools for Applications 2012 x86 Hosting Support - 한국어 언어 팩 Microsoft Visual Studio Tools for Applications 2012 x86 Hosting Support - DEU-Sprachpaket Microsoft Visual Studio Tools for Applications 2012 x86 Hosting Support - Language Pack ITA Microsoft Visual Studio Tools for Applications 2012 x86 Hosting Support - Module linguistique Français Microsoft Visual Studio Tools for Applications 2012 x86 Hosting Support - Paquete de idioma ESN Minecraft Modbus Driver X64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) NVIDIA Control Panel 353.62 NVIDIA GeForce Experience 2.5.12.11 NVIDIA GeForce Experience Service NVIDIA Graphics Driver 353.62 NVIDIA HD Audio Driver 1.3.13.1 NVIDIA Install Application NVIDIA LED Visualizer 1.0 NVIDIA Network Service NVIDIA Optimus Update 2.5.12.11 NVIDIA PhysX System Software 9.15.0428 NVIDIA ShadowPlay 2.5.12.11 NVIDIA Update 2.5.12.11 NVIDIA Update Core NVIDIA Virtual Audio 1.2.30 ONLINE MANAGER OpenVPN 2.2.2 Opera 12.16 Pacote de Idiomas do Microsoft Visual Studio Tools for Applications 2012 x64 Hosting Support - PTB Pacote de Idiomas do Microsoft Visual Studio Tools for Applications 2012 x86 Hosting Support - PTB Portal Proxifier version 3.28 Qualcomm Atheros WiFi Driver Installation RaidCall Realtek Ethernet Controller Driver Realtek High Definition Audio Driver Realtek PCIE Card Reader SceneSwitch scilab-5.5.1 (64-bit) Security Update for CAPICOM (KB931906) Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2817330) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2881069) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2883029) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2920795) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2965282) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2810073) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2863817) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2881071) 32-Bit Edition Security Update for Microsoft Office 2010 (KB3054834) 32-Bit Edition Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB2863812) 32-Bit Edition Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB2965208) 32-Bit Edition Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB2965210) 32-Bit Edition Security Update for Microsoft Office Excel 2007 (KB2965281) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition Security Update for Microsoft Office OneNote 2007 (KB2596857) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2965283) 32-Bit Edition Security Update for Microsoft Office Publisher 2007 (KB2817565) 32-Bit Edition Security Update for Microsoft Office Word 2007 (KB3054996) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition SHIELD Streaming SHIELD Wireless Controller Driver Skype™ 7.0 Skype Click to Call Smartfren Connex AC81B UI SolidWorks 2013 x64 Edition SP02 SolidWorks eDrawings 2013 x64 Edition SP02 SolidWorks Flow Simulation 2013 SP02 x64 Edition SolidWorks Plastics 2013 SP02 x64 Edition Steam swMSM TeamViewer 10 Total Commander 64-bit (Remove or Repair) TwidoSoft Update for 2007 Microsoft Office System (KB967642) Update for Microsoft Filter Pack 2.0 (KB2881026) 32-Bit Edition Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2965286) 32-Bit Edition Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Update for Microsoft Office 2010 (KB2589282) 32-Bit Edition Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition Update for Microsoft Office 2010 (KB2965296) 32-Bit Edition Update for Microsoft Office 2010 (KB2965301) 32-Bit Edition Update for Microsoft Office 2010 (KB3054873) 32-Bit Edition Update for Microsoft Office 2010 (KB3054964) 32-Bit Edition Update for Microsoft Office Access 2007 Help (KB963663) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office Infopath 2007 Help (KB963662) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition Update for Microsoft Office Outlook 2007 Help (KB963677) Update for Microsoft Office Outlook 2007 Junk Email Filter (KB3054986) 32-Bit Edition Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Publisher 2007 Help (KB963667) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Update for Microsoft OneNote 2010 (KB2965297) 32-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition Update for Microsoft Visio 2010 (KB2881025) 32-Bit Edition Update for Microsoft Visio 2010 (KB2965292) 32-Bit Edition uTorrentControl_v6 Toolbar VLC media player Winamp Windows Driver Package - ASUS (ATP) Mouse (07/28/2012 1.0.0.108) Windows Live ID Sign-in Assistant WinFlash WinRAR archiver Wireless Console 3 World of Warcraft
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Flaminski Aug 8, 2015 @ 6:16am 
Yeah someone posted that few days ago, he was fine with the old windows, but when he installed windows 10, he had this problem
for me at the same nvidia driver it works, i recommend trying the launch option "-nod3d9ex" for dota 2, infact for em windows 10 has reduced CPU usage with the same performance in game.

make sure to also update the CPU drivers if it has an intel dgraphics whatever or such as well.

also if dota 2 open but laggy, just make it borderless window with vsync

oh yes and also "compatibility mode" for windows 7 can make it work.
Last edited by Justice May Be Served; Aug 8, 2015 @ 6:31am
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Date Posted: Aug 8, 2015 @ 6:13am
Posts: 2