Dota2 Still keeps on crashing on new PC

[Yang]

Hello,

So I recently built a new PC, GeForce RTX 2070 Graphics Card, AMD Ryzen 9 3900x, I really have been struggling to get Dota to run. Each time it's a different reason it stops running, sometimes it goes into a black screen, sometimes it gives a bluescreen with many different errors such as Kernal Security, IRQL_Else, System Exception, Memory stuff.

I have tried lots of different things: Updated all drivers, taken out all third party drivers, restarted my computer in safe mode/ troubleshooting, reinstalling the game itself, running as administrator.

One thing I can say is that when I opened task manager after a crash, since i usually would leave it on for performance to see if there was an issue there, there would be a large spike in the 3D portion of the performance usually hits a spike at 100% from around 25%. However I already have graphics driver updated completely, so I ruled this issue out.

Anything I haven't tried yet? Please let me know, I just want to play the game.

[Yang]

引用自 Killemajaro：

引用自 porkch09：

The problem is that it works for everything else, it doesn't work for Dota though. Like it works for other games such as Left 4 Dead, CS go, Tekken7, and works for them quite well, just not Dota2

reddit would probably be more helpful than here...
also did you try steam support?

I have now tried steam support, and I guess that when I say the only thing that messes up on my computer is Dota, they think that it is an issue with the company who made the OS, not the company who made the fkn game. The only thing that is messing up on my computer is Dota, and I don't think there's much "support" at the moment.

[Yang]

引用自 Toto：

.net frameworks?

What do you mean?

[Gam3Shark]

have u installed frameworks or something like this ...
https://imgur.com/GMf3EHg

[Yang]

I'll double check what I've installed, but to ask another question, I want to know your graphics card, mainly because I just have Game Ready Driver installed, but I do not know if I would need more for that, I saw the 3D driver and am not sure if that could be the issue.

[generalBF]

how about playing dota on steamOS? this way if it still crashes then they have no excuse

[Gam3Shark]

引用自 porkch09：

I'll double check what I've installed, but to ask another question, I want to know your graphics card, mainly because I just have Game Ready Driver installed, but I do not know if I would need more for that, I saw the 3D driver and am not sure if that could be the issue.

im only using a gtx 1050 ti ..
doesnt need a high end GPU cause im only using a 900p monitor :D

specs :
core i5 4690
16gb ram
gtx 1050 ti
1tb WD hdd
samsung 19.5 inch 900p monitor ..
net = 500kpbs only ..
and i can do 240+ fps max settings in dota 2 ...

[Feb]

Have you solved your problem? I got the game crashed but not sure like you. My GPU Usage 100% then the game crashed.


My Spec:
CPU: i7 8700K
Graphics card: GTX 1060 6G
RAM: 16 GB
Mainboard: ASUS ROG Strix Z370 Gaming
Monitor: DELL 27" 2K (2160 x 1440)

Below is how I troubleshoot my issue:

1. Check the error in Security and Maintenance --> I got "Hardware Error" code 141 --> GPU problem
2. I checked the GPU Usage in Task Manager after game crashed --> GPU Usage 100% then dropdown, or you can use other Softwares(eg. MSI Afterburner) to track the CPU, GPU, RAM, MEM, FPS, and Temperature of CPU, GPU when in-game (check it when you watch a game or play a game with Bot)
3. The root cause is GPU Usage Peak 100%:
- 3.1: I updated GPU driver & Windows OS.
- 3.2: Check in-game configuration(Video session)
- Crashed configuration: Resolution(2560x1440), Rendering (Ultra), Option (DirectX 9), Reder Quality (100%), Max FPS(140)
- After multiple times change the configuration(on FPS) from 140 --> 120 --> 100 --> 80 --> 70
Now FPS 70 is good to me, and the GPU Usage is around 80%, it does not peak to 100%. The rest configuration I keep them, just change on the FPS.


I think your spec is very good for Dota 2. So, do not buy more hardware.
You also use this website to check your spec: https://www.game-debate.com/

[Nän00xMäx]

More than updating GPU drivers, have you tried to completely uninstall all GPU drivers and install it again? Updating a driver sometimes doesn't fix a faulty initial install.

[Nän00xMäx]

Also check this: https://steamcommunity.com/app/570/discussions/0/4747300038107939974/

Ram issue but actually wasn't the origin of the issue. CPU in your case is probably also just a side effect.

[Yang]

引用自 Feb：

Have you solved your problem? I got the game crashed but not sure like you. My GPU Usage 100% then the game crashed.


My Spec:
CPU: i7 8700K
Graphics card: GTX 1060 6G
RAM: 16 GB
Mainboard: ASUS ROG Strix Z370 Gaming
Monitor: DELL 27" 2K (2160 x 1440)

Below is how I troubleshoot my issue:

1. Check the error in Security and Maintenance --> I got "Hardware Error" code 141 --> GPU problem
2. I checked the GPU Usage in Task Manager after game crashed --> GPU Usage 100% then dropdown, or you can use other Softwares(eg. MSI Afterburner) to track the CPU, GPU, RAM, MEM, FPS, and Temperature of CPU, GPU when in-game (check it when you watch a game or play a game with Bot)
3. The root cause is GPU Usage Peak 100%:
- 3.1: I updated GPU driver & Windows OS.
- 3.2: Check in-game configuration(Video session)
- Crashed configuration: Resolution(2560x1440), Rendering (Ultra), Option (DirectX 9), Reder Quality (100%), Max FPS(140)
- After multiple times change the configuration(on FPS) from 140 --> 120 --> 100 --> 80 --> 70
Now FPS 70 is good to me, and the GPU Usage is around 80%, it does not peak to 100%. The rest configuration I keep them, just change on the FPS.


I think your spec is very good for Dota 2. So, do not buy more hardware.
You also use this website to check your spec: https://www.game-debate.com/

I actually did fix it, sorry for not replying. Either one of my RAM sticks weren't working, or they were in the wrong slot. What I think was that because they were in the wrong slot, there was a bad call made in the system, which led to a null pointer somewhere and ♥♥♥♥♥♥ the memory

[Melknix]

I have the same problem. After last compendium update the game crash when I see characters before match start. I have a HP OMEN with rtx 2070.i tried with vulkan, direct and opengl driver, updated everything can be updated and nothing fix. Any idea?

[shit]

引用自 Gam3Shark：

samsung 19.5 inch 900p monitor ..

Wtf man :D

[1MantisPhoenix]

引用自 porkch09：

引用自 Kurumi Tokisaki：

Is your motherboard compatible with your CPU? How much RAM do you have and what OS are you running?

I am running Windows 10 OS. Motherboard is compatible with my CPU. Gigabyte X570 AORUS ELITE WIFI ATX AM4 is what it's called, checked compatability before ordering. Also I have 32 GB of RAM, I tried allocating different amounts before as well, for example I tried the computer automatically allocating it, I tried using just 4096 MB of RAM, both didn't work.

Most silly troubleshooting I have ever read in my life

go to sysdm.cpl and advanced. Performance. Advanced. Paging file. set yours on your Windows Solid state drive, and make it at least 12000MB minimum and 16000MB max

[1MantisPhoenix]

-Vulkan is the best,
-autoconfig can be good to run for you,

Did you have an AMD card in before? is there any onboard GPU's ? Disable it.

Or format your PC if you had an AMD GPU before.

[Bacon]

ehm my dota game also just crashing randomly mid game or just Connection Lost.....