Dota 2
richard_n413 Aug 14, 2014 @ 5:28pm
Incompatibility with AMD Radeon Graphics
I am having problems with the visuals freezing, yet the sound and clearly the game itself continuing. I have looked around the forums and the common denominator with the problem is the AMD Radeon graphics card. I would like to play DOTA 2 because it's a quality game, but to change graphics card would be excessive.
Now AMD Radeon graphics cards are pretty common, so a solution would help many of us to enjoy DOTA 2 as it should be enjoyed.
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Showing 1-15 of 51 comments
richard_n413 Aug 14, 2014 @ 5:32pm 
Originally posted by CONquest:
In the middle of a game, my screen frequently freezes, but I still have control of my hero and the sound is still going. My laptop exceeds all of the minimum requirements for Dota 2 to run, and this seems to be the only game this is happening in. I've been able to communicate with other players while the screen is frozen as well, so it is not a connection problem
PC Specs:
TOSHIBA
Satellite C75D-A
Processor: AMD A6-5200 APU with Radeon(TM) HD Graphics 2.00 GHz
Installed memory (RAM): 8.00 GB (7.45 GB usable)
System type:: 64-bit Operating System, x64-based processor
Windows 8.1

Clearly the issue has been going on since July at least.
Dean / Noah Aug 14, 2014 @ 5:34pm 
get intel/nvidia system and problem is solved xD
Dufflebags Aug 14, 2014 @ 5:41pm 
I don't think Dota 2 is extremely demanding as far as graphics go..... Maybe you could try your intergrated graphics card?
Medryn Aug 14, 2014 @ 5:43pm 
I'm using a Raedon HD card and have no problems whatsoever
Pokevaati Aug 14, 2014 @ 5:44pm 
Originally posted by TROOLOLOLOLOLOLOLOLOLOOOOOOOOOOO:
get intel/nvidia system and problem is solved xD
Or, we can keep the one that doesn't suck.
richard_n413 Aug 14, 2014 @ 5:49pm 
That is my integrated graphics card. I think all Toshiba laptops come with this grahics card.
As for how demanding DOTA 2 is, it runs perfectly smoothly until it suddenly freezes. I've never seen anything like it, and there seems to be no conceivable explanation as to why the graphics card suddenly fails without warning. It's very strange.
Dean / Noah Aug 14, 2014 @ 6:14pm 
Originally posted by Vaati:
Originally posted by TROOLOLOLOLOLOLOLOLOLOOOOOOOOOOO:
get intel/nvidia system and problem is solved xD
Or, we can keep the one that doesn't suck.

wait a sec, amd/ati doesn't suck? april is far beind and till next year its a long time.. nice try with april fools :D

but if ur serious, ahahahahaha lol rofl never laught this hard best joke ever ahahaha learn some facts before u start talking ahaha
Last edited by Dean / Noah; Aug 14, 2014 @ 6:14pm
Icecler Aug 14, 2014 @ 6:15pm 
report developers, im having mist on all the map! cant ♥♥♥♥♥♥♥ play, finally i can quit (a)
小Kitty♥ Aug 14, 2014 @ 6:19pm 
Hey we have the same laptop almost, except for the ram.
I had the freezing problems, and I got it to work, except for today's update, which broke the map, but a lot of people have this.

I have a AMD Quad-Core A6-5200 Accelerated Processor with AMD Radeon™
HD 8400 Graphics, with 2.0 GHz.
4 GB Ram, and I also run 64bit Windows 8.1


(SATELLITE C55DT-A5306 )

How I got Dota to stop freezing, crashing to desktop with just the game mouse, or just freezing with sound was one or not all of these many things.

1. I use the beta graphic drivers, which I believe are 14.2.
2. I made sure Windows 8.1 was updated completely, as well as anything for Toshiba.


I had the same problems as you, not being able to find anything on any forums, just topics with no responses, so I can understand if you're frustrated.

Reply with any questions, I hope I've helped.
Dwarvenhobble Aug 14, 2014 @ 6:42pm 
Hold on.

How many people here having issues are using Windows 8 ?
GooofyX Aug 14, 2014 @ 6:44pm 
same here. dota 2 runs ♥♥♥♥ on amd.
[K] Aug 14, 2014 @ 6:50pm 
I can run dota 2 on very high AMD laptop <3
deep Aug 14, 2014 @ 6:52pm 
Originally posted by richard_n413:
I am having problems with the visuals freezing, yet the sound and clearly the game itself continuing. I have looked around the forums and the common denominator with the problem is the AMD Radeon graphics card. I would like to play DOTA 2 because it's a quality game, but to change graphics card would be excessive.
Now AMD Radeon graphics cards are pretty common, so a solution would help many of us to enjoy DOTA 2 as it should be enjoyed.

Same specs, same problem.
[K] Aug 14, 2014 @ 6:52pm 
http://steamcommunity.com/app/570/discussions/#p2 check this its just now after the update
Dean / Noah Aug 14, 2014 @ 7:06pm 
Originally posted by Dwavenhobble:
Hold on.

How many people here having issues are using Windows 8 ?

it has noting to do with win8 i hate amd/ati for serval reasons of there company history but,
i made some reasearch and assampled both system quickly,

found solution -> driver problem ... dota2 changed ome sort of graphic code and to old drivers get problems now (maybe dota2 will soon dx11??) from amd/ati

update ur drivers, i tested all tower and mobile cards wich got released in past year, its a driver problem ... on some systems i had to run the beta drivers to get it working.


to clear thinks why this happen: from the technical stade of the driver, there almost 3 months behind the current nvidia ... the codes used in dota2 are allready included in nvidia driver sind 2 months and a few days. but it seems beta drivers could fix the problem.

other solution would be that its simply overheating .. let some record program running backwards wich logs ur heat like everest (new name: aida64) log ur hardware backround and chek if u see some heat problems ... if yes, clean fans or make sure it gets enough fresh air to it .. if u cant clean them self or maybe too afraid of it, let some ppl do, it costs arround 5-10 euro ... deepens how dirty it is :D

3rd and smalles chance to happen, it seriously is a windows problem (1 system got this problem) u need to update everything thats windows related (didnt made a diagnostic wich causes the problem just updated everything)

this should help ..

and if nothing help .. throw ati trash outside and get nvida :D
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Date Posted: Aug 14, 2014 @ 5:28pm
Posts: 51