Disconnect After Accepting Game - Then Banned For Not Accepting Match

[Sarjin]

This has plagued me for the past two days, giving my main account a 24 hour ban and then an alternate account that I created another 24 hour ban.

I search in queue, it pops, I accept, it appears I will be loading into the game but instead end up at a grey screen that then tells me I have been disconnected.

I caught the entire bug on video and uploaded it to youtube:
https://youtu.be/-M3ZuUFx5Ec

Please help!!

[Sarjin]

Bump!

[NumStats]

I got the same issue and do not know where to complain about this

[Sarjin]

I dug through reddit and everywhere else. One person claims a complete uninstall of Dota 2 and Steam will resolve the issue. I am doing that right now and will report back tomorrow if it fixes it. I have also posted in-game for my friends list to see and hopefully someone will post a fix.

[NumStats]

I'm trying to do it too. Can we complain about the 24 hours ban tho? it sucks.

[Sarjin]

I opened a support ticket. I highly doubt they will do anything... I even gave them the link to the video above to showcase its a bug and not anything that I did wrong....

[BNDCT]

I dont know we have same problem but I got disconnected in-game and DOTA 2 suddenly became offline mode turns to an abandon -25 then I find match again then I get disconnected again on Hero selection -25 again. It always says that I cannot connect to the server. Can they reverse the abandons and -25?

[graystripe]

after accepting the match, there is about 35 secs for you to connect.

if you take longer than that, then it is neither valve/steam nor dota 2 at fault.

it is you yourself having highly unstable internet connection.

your play dota 2 for so long and still don't even know that there is a 30 to 35 secs time limit to connect after accepting match.

[Sarjin]

So my internet is rock solid. I have been playing since 2012. Nothing has changed in terms of malware on my computer or my "internet security" / firewall. After scouring the internet for a fix, this has plague other players... There is a flaw in dota's code somewhere and it was after the update.

Crossing my fingers that the full uninstall/reinstall will solve the problem.

[graystripe]

Originally posted by Sarjin:

So my internet is rock solid. I have been playing since 2012. Nothing has changed in terms of malware on my computer or my "internet security" / firewall. After scouring the internet for a fix, this has plague other players... There is a flaw in dota's code somewhere and it was after the update.

Crossing my fingers that the full uninstall/reinstall will solve the problem.

saying your internet connection is "rock solid" is more of an excuse than a valid reason.

there is no such thing as "perfect" internet connection in this country or that country.

having low ping doesn't means you have zero lag.

having high ping doesn't mean you will lag permanently.

[Sarjin]

So I got it fixed. I will withhold my fix for it and hope that you experience the same issue! Since only trolls came to play.

@absche - Where did you get that I hadn't updated my system since 2012... What an idiotic conclusion you came to when I stated I have been PLAYING since 2012 with no issues..

@graystripe - Yes you are right - I wanted to have an excuse of a rock solid internet connection, because you must count the 0's and 1's coming from your internet to ensure you have a "rock solid" connection. Of course, things like speedtest and pingtests are completely irrelevant when you manually count all the 0's and 1's coming in and out of your computer!!! When I grow up, I want to be just like you - a true keyboard warrior and troll.

If neither one of you wanted to offer any real help, just skip the next post. Such a wonderful community we play in...

[Pyro Penguin]

Originally posted by Sarjin:

So I got it fixed. I will withhold my fix for it and hope that you experience the same issue! Since only trolls came to play.

@absche - Where did you get that I hadn't updated my system since 2012... What an idiotic conclusion you came to when I stated I have been PLAYING since 2012 with no issues..

@graystripe - Yes you are right - I wanted to have an excuse of a rock solid internet connection, because you must count the 0's and 1's coming from your internet to ensure you have a "rock solid" connection. Of course, things like speedtest and pingtests are completely irrelevant when you manually count all the 0's and 1's coming in and out of your computer!!! When I grow up, I want to be just like you - a true keyboard warrior and troll.

If neither one of you wanted to offer any real help, just skip the next post. Such a wonderful community we play in...

so it was infact a problem on your end and not a bug with dota like you originally claimed

[Sarjin]

@pyro - Another troll! Yay.. Nope, I'll give you one clue and see if you will ever figure it out

net_force_steamdatagram 1

Enjoy! (BTW - Thats for and from Steam)

[Pyro Penguin]

The update we just released adds the 'net_force_steamdatagram' setting. Try using this:

Code:
net_force_steamdatagram 1

I still do not understand the underlying network problems you are having with direct UDP connect. All available evidence I have points to some sort of local firewall or router preventing your packets from reaching the server, either based on the port number -- meaning there are just certain gameservers that you simply cannot talk to -- or a problem that is intermittent. I wish we had a better diagnostic tool you could use to debug this, because whether the problem is on our end and is something we can fix (the evidence I have indicates that this is not the case), or if it's on your end, the end result is the same: you cannot play the game on that server. Hopefully using the relay network eliminates this problem. Once you confirm that you can talk to a relay (which the client will do when the game boots, when it gathers region ping data), you should be able to talk to basically any gameserver.

Also, note that this workaround might not fix everybody's problem, because not everybody may be having the exact same problem.

if thats what you used to fix it then this dev post says the problem is not on their end

[Sarjin]

Originally posted by Pyro Penguin:

The update we just released adds the 'net_force_steamdatagram' setting. Try using this:

Code:
net_force_steamdatagram 1

I still do not understand the underlying network problems you are having with direct UDP connect. All available evidence I have points to some sort of local firewall or router preventing your packets from reaching the server, either based on the port number -- meaning there are just certain gameservers that you simply cannot talk to -- or a problem that is intermittent. I wish we had a better diagnostic tool you could use to debug this, because whether the problem is on our end and is something we can fix (the evidence I have indicates that this is not the case), or if it's on your end, the end result is the same: you cannot play the game on that server. Hopefully using the relay network eliminates this problem. Once you confirm that you can talk to a relay (which the client will do when the game boots, when it gathers region ping data), you should be able to talk to basically any gameserver.

Also, note that this workaround might not fix everybody's problem, because not everybody may be having the exact same problem.

if thats what you used to fix it then this dev post says the problem is not on their end

"All available evidence I have points to some sort of local firewall or router preventing your packets from reaching the server"
-DMZ from Router. Firewall turned off and disabled. Not the problem

"I wish we had a better diagnostic tool you could use to debug this, because whether the problem is on our end and is something we can fix"
-How does this clearly state the problem is on my end? He even admits he wishes he had a better diagnostic tool and states the problem COULD be on his end.

"Hopefully using the relay network eliminates this problem. Once you confirm that you can talk to a relay (which the client will do when the game boots, when it gathers region ping data), you should be able to talk to basically any gameserver."
-He discusses how their backend works and there is multiple servers at play. One could conclude that it showcases pings from all players and then decides where to place the group.

Thanks for the repost - it doesn't solidify your statement.

[RabidBurp]

How about getting better internet?