Stutter and Performance issues

[Dooters]

Hey there, having some performance problems mainly in the planets, and especially in the new illuminate city spots. my rig is:

AMD Ryzen 7 3700X 8 core
RTX 4070 SUPER
32GB RAM

The game is running on an SSD too, it doesnt matter what graphics settings i use, wether its 1080p low or 1440p ultra i still get the same stutters, this issue persists over other games too, is there something im missing? Thanks!

SOLVED:

Turns out my 8gb RAM sticks had worn out and bent, using a new set in the old slots fixed the issue, still recommend anyone that is suffering from the same issue as me to do the software checks listed below but also give your ram a look over as that might be whats causing you grief.

[アンジェル]

Originally posted by Dooters:

Hey there, having some performance problems mainly in the planets, and especially in the new illuminate city spots. my rig is:

AMD Ryzen 7 3700X 8 core
RTX 4070 SUPER
32GB RAM

The game is running on an SSD too, it doesnt matter what graphics settings i use, wether its 1080p low or 1440p ultra i still get the same stutters, this issue persists over other games too, is there something im missing? Thanks!

Use this and check if your computer settings are optimised for gaming performance
https://steamcommunity.com/sharedfiles/filedetails/?id=3235564264
https://steamcommunity.com/sharedfiles/filedetails/?id=3065050571

[Dooters]

Originally posted by アンジェル:

Originally posted by Dooters:

Hey there, having some performance problems mainly in the planets, and especially in the new illuminate city spots. my rig is:

AMD Ryzen 7 3700X 8 core
RTX 4070 SUPER
32GB RAM

The game is running on an SSD too, it doesnt matter what graphics settings i use, wether its 1080p low or 1440p ultra i still get the same stutters, this issue persists over other games too, is there something im missing? Thanks!

Use this and check if your computer settings are optimised for gaming performance
https://steamcommunity.com/sharedfiles/filedetails/?id=3235564264
https://steamcommunity.com/sharedfiles/filedetails/?id=3065050571

Did most of the steps in both guides, and a couple of other videos and the memory leak guide, main thing i didnt do was upgrade from home to windows pro but the rest was done, deserted planets it seemingly ran fine but in my second test in a illuminate city it would go as low as 40fps, so im not sure if the issue is fixed or not because i've been lead to believe these specs should run these games much better than they are at 1440p

[アンジェル]

Originally posted by Dooters:

Originally posted by アンジェル:

Use this and check if your computer settings are optimised for gaming performance
https://steamcommunity.com/sharedfiles/filedetails/?id=3235564264
https://steamcommunity.com/sharedfiles/filedetails/?id=3065050571

Did most of the steps in both guides, and a couple of other videos and the memory leak guide, main thing i didnt do was upgrade from home to windows pro but the rest was done, deserted planets it seemingly ran fine but in my second test in a illuminate city it would go as low as 40fps, so im not sure if the issue is fixed or not because i've been lead to believe these specs should run these games much better than they are at 1440p

Is the issue when you are playing solo or in party with Illuminate planets?

They are known to cause troubles for people with bad PCs and connections. And if ANYONE in your party has troubles, it affects the whole party in form of desynchronisation and FPS drops.

[Dooters]

Originally posted by アンジェル:

Originally posted by Dooters:

Did most of the steps in both guides, and a couple of other videos and the memory leak guide, main thing i didnt do was upgrade from home to windows pro but the rest was done, deserted planets it seemingly ran fine but in my second test in a illuminate city it would go as low as 40fps, so im not sure if the issue is fixed or not because i've been lead to believe these specs should run these games much better than they are at 1440p

Is the issue when you are playing solo or in party with Illuminate planets?

They are known to cause troubles for people with bad PCs and connections. And if ANYONE in your party has troubles, it affects the whole party in form of desynchronisation and FPS drops.

Ran both of my tests solo in trivial maps, and even with players ive never seen a larger dropoff. This is also a persistent issue in other games I own, my 2 main testers for this stutter problem are Helldivers 2 and Spiderman Remastered, games both with really bad stutter issues that Im 100% sure these specs should be able to run flawlessly at 1440/1080p, or atleast better than they are

[アンジェル]

Originally posted by Dooters:

Originally posted by アンジェル:

Is the issue when you are playing solo or in party with Illuminate planets?

They are known to cause troubles for people with bad PCs and connections. And if ANYONE in your party has troubles, it affects the whole party in form of desynchronisation and FPS drops.

Ran both of my tests solo in trivial maps, and even with players ive never seen a larger dropoff. This is also a persistent issue in other games I own, my 2 main testers for this stutter problem are Helldivers 2 and Spiderman Remastered, games both with really bad stutter issues that Im 100% sure these specs should be able to run flawlessly at 1440/1080p, or atleast better than they are

Could investigate more if you like. A DxDiag report would be helpful.

Other than that:
- did you disable the game optimisation in Windows?
- running both games in performance mode?
- increased priority via task manager when running the game?
- disabled Nvidia game auto optimisation?
- tried using Display Driver Uninstaller to exclude graphics driver issues?
- screen mode as recommended windowed/borderless window?

If that all fails, I personally would check if something is known with the super card - as those are usually overclocked by default by the manufacturer and if undervolting helps.

Alternatively using the app Lossless Scaling to scale it up to 1440 to increase overall FPS
https://store.steampowered.com/app/993090/Lossless_Scaling/
the app is currently on sale and can be tried within Steam's two hours refund window

If that still does not help, it might be a very rare issue - considering Spiderman Remastered the only problem which sounds similar comes to mind are related to Xbox software which gamepass users are using. Those can create unexpected stutters.

[Kyral]

ignore the people sending guides and stuff like that to «optimize» the game.
it's not your fault that the game runs like GARBAGE
it's 100% the DEVS fault for being unable to optimize a game properly

NO. cleaning shader cache doiesn't solve anything, it doesn't stop stuttering or improves FPS in any way
NO. command line arguments like -dx11 don't increase FPS or at least not enough to be useful
NO. upgrading the hardware is NOT a solution
NO. the game doesn't run well AT ALL on current hardware unless you have an extremely expensive machine or a very specific configuration that the devs did optimizations for.
NO. restarting/updating/repairing the operating system doesn't solve anything.

THE GAME IS NOT OPTIMIZED. everyone should protest and voice that extremely serious problem that has been plaguing this game and modern gaming as a whole since years.

[アンジェル]

Originally posted by Kyral:

ignore the people sending guides and stuff like that to «optimize» the game.
it's not your fault that the game runs like GARBAGE
it's 100% the DEVS fault for being unable to optimize a game properly

NO. cleaning shader cache doiesn't solve anything, it doesn't stop stuttering or improves FPS in any way
NO. command line arguments like -dx11 don't increase FPS or at least not enough to be useful
NO. upgrading the hardware is NOT a solution
NO. the game doesn't run well AT ALL on current hardware unless you have an extremely expensive machine or a very specific configuration that the devs did optimizations for.
NO. restarting/updating/repairing the operating system doesn't solve anything.

THE GAME IS NOT OPTIMIZED. everyone should protest and voice that extremely serious problem that has been plaguing this game and modern gaming as a whole since years.

a) you did not read threadstarters comment that it is not just this game, but even a singleplayer game as well which is absolutely unrelated

b) I am running the game without any issues on a cheap laptop via wifi

If your expensive machine is less good than a cheap laptop, then I doubt you having a good PC at all that you can make such baseless claims

[Dooters]

Originally posted by アンジェル:

Originally posted by Dooters:

Ran both of my tests solo in trivial maps, and even with players ive never seen a larger dropoff. This is also a persistent issue in other games I own, my 2 main testers for this stutter problem are Helldivers 2 and Spiderman Remastered, games both with really bad stutter issues that Im 100% sure these specs should be able to run flawlessly at 1440/1080p, or atleast better than they are

Could investigate more if you like. A DxDiag report would be helpful.

Other than that:
- did you disable the game optimisation in Windows?
- running both games in performance mode?
- increased priority via task manager when running the game?
- disabled Nvidia game auto optimisation?
- tried using Display Driver Uninstaller to exclude graphics driver issues?
- screen mode as recommended windowed/borderless window?

If that all fails, I personally would check if something is known with the super card - as those are usually overclocked by default by the manufacturer and if undervolting helps.

Alternatively using the app Lossless Scaling to scale it up to 1440 to increase overall FPS
https://store.steampowered.com/app/993090/Lossless_Scaling/
the app is currently on sale and can be tried within Steam's two hours refund window

If that still does not help, it might be a very rare issue - considering Spiderman Remastered the only problem which sounds similar comes to mind are related to Xbox software which gamepass users are using. Those can create unexpected stutters.

First off, really appreciate ya going out of your way to help me out, feels like i should have said that earlier :)

Heres the Dxdiag report (or atleast what i think it is?)

OS: Windows 10 home 64 bit (10.0 build 19045)
BIOS: 1816
Processor: AMD Ryzen 7 3700x 8 core processor (16 cpus) ~4.1GHz
Memory: 32768mb RAM
Page file: 11833MB used, 36229MB available
DirectX Version: DirectX12

Excluded info i dont think is needed like computer name and system model but if any other info is needed let me know.

As for your other tips, game optimisation isnt something able to find? the closest i have is the hardware accelerated gpu scheduling, which is On. Ran both games in their performance modes for DLSS and their quality modes with no changes in the stutter, both are borderless, nvdia auto opt is not in use, task manager priority did not work and I have done fresh driver reinstallations.

As for the Lossless scaling app, its a good idea but the issue persists at 1080p too, so upscaling it further is something i dont see being a suitable fix. Again though thank you so much for sticking with me on this and hopefully we find a fix

[Dooters]

Originally posted by Kyral:

ignore the people sending guides and stuff like that to «optimize» the game.
it's not your fault that the game runs like GARBAGE
it's 100% the DEVS fault for being unable to optimize a game properly

NO. cleaning shader cache doiesn't solve anything, it doesn't stop stuttering or improves FPS in any way
NO. command line arguments like -dx11 don't increase FPS or at least not enough to be useful
NO. upgrading the hardware is NOT a solution
NO. the game doesn't run well AT ALL on current hardware unless you have an extremely expensive machine or a very specific configuration that the devs did optimizations for.
NO. restarting/updating/repairing the operating system doesn't solve anything.

THE GAME IS NOT OPTIMIZED. everyone should protest and voice that extremely serious problem that has been plaguing this game and modern gaming as a whole since years.

I do agree that developers have been super lazy with optimisation over the past few years, and it should be something people should come together and protest more, BUT, I have SEEN videos of people running equivalent games like cyberpunk (another game im having this problem with) with the same cpu and a standard 4070 with fps into averaging 120-80 fps. So thats why I want to get the bottom of this because im not gonna accept stuttering after spending hundreds upgrading this brick just for it to give me lackluster performance

[Kyral]

Originally posted by アンジェル:

Originally posted by Kyral:

ignore the people sending guides and stuff like that to «optimize» the game.
it's not your fault that the game runs like GARBAGE
it's 100% the DEVS fault for being unable to optimize a game properly

NO. cleaning shader cache doiesn't solve anything, it doesn't stop stuttering or improves FPS in any way
NO. command line arguments like -dx11 don't increase FPS or at least not enough to be useful
NO. upgrading the hardware is NOT a solution
NO. the game doesn't run well AT ALL on current hardware unless you have an extremely expensive machine or a very specific configuration that the devs did optimizations for.
NO. restarting/updating/repairing the operating system doesn't solve anything.

THE GAME IS NOT OPTIMIZED. everyone should protest and voice that extremely serious problem that has been plaguing this game and modern gaming as a whole since years.

a) you did not read threadstarters comment that it is not just this game, but even a singleplayer game as well which is absolutely unrelated

b) I am running the game without any issues on a cheap laptop via wifi

If your expensive machine is less good than a cheap laptop, then I doubt you having a good PC at all that you can make such baseless claims

«baseless claims»
i ran the game in my desktop pc, laptop and steam deck, all having a different hardware and operating system
yet, NONE of them is able to run the game correctly without stuttering or low framerates even on the lowest settings.

[Kyral]

Originally posted by Dooters:

Originally posted by Kyral:

ignore the people sending guides and stuff like that to «optimize» the game.
it's not your fault that the game runs like GARBAGE
it's 100% the DEVS fault for being unable to optimize a game properly

NO. cleaning shader cache doiesn't solve anything, it doesn't stop stuttering or improves FPS in any way
NO. command line arguments like -dx11 don't increase FPS or at least not enough to be useful
NO. upgrading the hardware is NOT a solution
NO. the game doesn't run well AT ALL on current hardware unless you have an extremely expensive machine or a very specific configuration that the devs did optimizations for.
NO. restarting/updating/repairing the operating system doesn't solve anything.

THE GAME IS NOT OPTIMIZED. everyone should protest and voice that extremely serious problem that has been plaguing this game and modern gaming as a whole since years.

I do agree that developers have been super lazy with optimisation over the past few years, and it should be something people should come together and protest more, BUT, I have SEEN videos of people running equivalent games like cyberpunk (another game im having this problem with) with the same cpu and a standard 4070 with fps into averaging 120-80 fps. So thats why I want to get the bottom of this because im not gonna accept stuttering after spending hundreds upgrading this brick just for it to give me lackluster performance

your machine or OS might have an issue but keep in mind that this game is absolutely not the kind of game that can help finding the actual issue related to your system, you should either use some actual dedicated tools like OCCT/Heaven Benchmark/Furmark/CPU-Z instead of relying on the game to find problems, or at least use a stable game that isn't optimized like garbage and bugged so much

[Dooters]

Originally posted by Kyral:

Originally posted by Dooters:

I do agree that developers have been super lazy with optimisation over the past few years, and it should be something people should come together and protest more, BUT, I have SEEN videos of people running equivalent games like cyberpunk (another game im having this problem with) with the same cpu and a standard 4070 with fps into averaging 120-80 fps. So thats why I want to get the bottom of this because im not gonna accept stuttering after spending hundreds upgrading this brick just for it to give me lackluster performance

your machine or OS might have an issue but keep in mind that this game is absolutely not the kind of game that can help finding the actual issue related to your system, you should either use some actual dedicated tools like OCCT/Heaven Benchmark/Furmark/CPU-Z instead of relying on the game to find problems, or at least use a stable game that isn't optimized like garbage and bugged so much

Im sorry but i dont really think you understand my problem, the stuttering is across a number of games and I do not know whats causing it, Helldivers is one of the games I want to play because I bought it and I know that it can run better on this hardware, which is why I posted this here since I figured others might have had similar problems or knowledge to help me out, I do not know what any of those tools info that they give me will mean because im not that well informed.

[アンジェル]

Originally posted by Dooters:

Originally posted by アンジェル:

Could investigate more if you like. A DxDiag report would be helpful.

Other than that:
- did you disable the game optimisation in Windows?
- running both games in performance mode?
- increased priority via task manager when running the game?
- disabled Nvidia game auto optimisation?
- tried using Display Driver Uninstaller to exclude graphics driver issues?
- screen mode as recommended windowed/borderless window?

If that all fails, I personally would check if something is known with the super card - as those are usually overclocked by default by the manufacturer and if undervolting helps.

Alternatively using the app Lossless Scaling to scale it up to 1440 to increase overall FPS
https://store.steampowered.com/app/993090/Lossless_Scaling/
the app is currently on sale and can be tried within Steam's two hours refund window

If that still does not help, it might be a very rare issue - considering Spiderman Remastered the only problem which sounds similar comes to mind are related to Xbox software which gamepass users are using. Those can create unexpected stutters.

First off, really appreciate ya going out of your way to help me out, feels like i should have said that earlier :)

Heres the Dxdiag report (or atleast what i think it is?)

OS: Windows 10 home 64 bit (10.0 build 19045)
BIOS: 1816
Processor: AMD Ryzen 7 3700x 8 core processor (16 cpus) ~4.1GHz
Memory: 32768mb RAM
Page file: 11833MB used, 36229MB available
DirectX Version: DirectX12

Excluded info i dont think is needed like computer name and system model but if any other info is needed let me know.

As for your other tips, game optimisation isnt something able to find? the closest i have is the hardware accelerated gpu scheduling, which is On. Ran both games in their performance modes for DLSS and their quality modes with no changes in the stutter, both are borderless, nvdia auto opt is not in use, task manager priority did not work and I have done fresh driver reinstallations.

As for the Lossless scaling app, its a good idea but the issue persists at 1080p too, so upscaling it further is something i dont see being a suitable fix. Again though thank you so much for sticking with me on this and hopefully we find a fix

I feel like after giving a helping hand I want to see it through, ideally with a success by the end of the day.

The stuff I recommend are stuff I am using myself, and as someone who cannot afford much I had to find ways to make slower hardware simply work better with software tweaks. And it happens a lot of those tweaks can help others as well.

The DxDiag report is best shared as whole, as it includes all details. A filesharing service such as pastebin.com can help for the whole txt file.

Regarding the Spiderman thing I keep thinking about two things: knowing it is a singleplayer game I would give the game a try while being disconnected from the internet. The other thing I am not sure of but is worth checking since you mentioned BIOS, whether you have Hyper-threading / SMT on, considering you are using an AMD CPU. That an XMP/EXPO can also lead to issues, but are normally quite rare. So it is worth checking.

When in BIOS look out for CPU control and they keywords Hyper-threading / SMT and try running Spiderman while those things are disabled rather than on auto. If it does not help you can turn it back later on. Also check for XMP/EXPO. Those are RAM overclocking softwaremeasures which also can cause issues in rare cases.

[Dooters]

Originally posted by アンジェル:

Originally posted by Dooters:

First off, really appreciate ya going out of your way to help me out, feels like i should have said that earlier :)

Heres the Dxdiag report (or atleast what i think it is?)

OS: Windows 10 home 64 bit (10.0 build 19045)
BIOS: 1816
Processor: AMD Ryzen 7 3700x 8 core processor (16 cpus) ~4.1GHz
Memory: 32768mb RAM
Page file: 11833MB used, 36229MB available
DirectX Version: DirectX12

Excluded info i dont think is needed like computer name and system model but if any other info is needed let me know.

As for your other tips, game optimisation isnt something able to find? the closest i have is the hardware accelerated gpu scheduling, which is On. Ran both games in their performance modes for DLSS and their quality modes with no changes in the stutter, both are borderless, nvdia auto opt is not in use, task manager priority did not work and I have done fresh driver reinstallations.

As for the Lossless scaling app, its a good idea but the issue persists at 1080p too, so upscaling it further is something i dont see being a suitable fix. Again though thank you so much for sticking with me on this and hopefully we find a fix

I feel like after giving a helping hand I want to see it through, ideally with a success by the end of the day.

The stuff I recommend are stuff I am using myself, and as someone who cannot afford much I had to find ways to make slower hardware simply work better with software tweaks. And it happens a lot of those tweaks can help others as well.

The DxDiag report is best shared as whole, as it includes all details. A filesharing service such as pastebin.com can help for the whole txt file.

Regarding the Spiderman thing I keep thinking about two things: knowing it is a singleplayer game I would give the game a try while being disconnected from the internet. The other thing I am not sure of but is worth checking since you mentioned BIOS, whether you have Hyper-threading / SMT on, considering you are using an AMD CPU. That an XMP/EXPO can also lead to issues, but are normally quite rare. So it is worth checking.

When in BIOS look out for CPU control and they keywords Hyper-threading / SMT and try running Spiderman while those things are disabled rather than on auto. If it does not help you can turn it back later on. Also check for XMP/EXPO. Those are RAM overclocking softwaremeasures which also can cause issues in rare cases.

found the equivelant to hyperthreading in my bios labled SMT, disabled it and still the same problem, heres the paste bin for the dxdiag: https://pastebin.com/9WyYN08r

[アンジェル]

Originally posted by Dooters:

Originally posted by アンジェル:

I feel like after giving a helping hand I want to see it through, ideally with a success by the end of the day.

The stuff I recommend are stuff I am using myself, and as someone who cannot afford much I had to find ways to make slower hardware simply work better with software tweaks. And it happens a lot of those tweaks can help others as well.

The DxDiag report is best shared as whole, as it includes all details. A filesharing service such as pastebin.com can help for the whole txt file.

Regarding the Spiderman thing I keep thinking about two things: knowing it is a singleplayer game I would give the game a try while being disconnected from the internet. The other thing I am not sure of but is worth checking since you mentioned BIOS, whether you have Hyper-threading / SMT on, considering you are using an AMD CPU. That an XMP/EXPO can also lead to issues, but are normally quite rare. So it is worth checking.

When in BIOS look out for CPU control and they keywords Hyper-threading / SMT and try running Spiderman while those things are disabled rather than on auto. If it does not help you can turn it back later on. Also check for XMP/EXPO. Those are RAM overclocking softwaremeasures which also can cause issues in rare cases.

found the equivelant to hyperthreading in my bios labled SMT, disabled it and still the same problem, heres the paste bin for the dxdiag: https://pastebin.com/9WyYN08r

The DxDiag report shows memory leak for Spiderman and Helldivers 2 alike. But why??? You have plenty with 32 GB and the pagefile is large enough too...

Running the anti memory leak tool in the background should ensure that no issues at all could occur.

if a memtest did not show any issues, I probably could only go all in again - as in: check every component and do every troubleshooting once more. Maybe a loose contact with the RAM bars, or something overlooked, like the .NET Framework or Visual Studio.

While I have no guide for that for Helldivers, the guide for Baldur's Gate 3 can be used
https://steamcommunity.com/sharedfiles/filedetails/?id=3027526886
but I also have to say I am kinda running out of ideas after checking the hyperthreading

Yep. I pretty much would do start from scratch with trying e.g. compatibility mode and check for other stuff. But that is so AMD specific that I kinda feel at a loss if undervolting, increasing priority etc. did not help. Something I feel missing and I do not know what it is.