HELLDIVERS™ 2

HELLDIVERS™ 2

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anabolic men Dec 19, 2024 @ 9:16am
CONSTANT CRASHING since the second-to-last patch
I don't know why, but since the patch before the Illuminates patch, this game has been crashing for me every time I launch it. It will consistently crash 100% of the time within the first 1 minute of getting on my ship.

I have updated BIOS, drivers, windows, verified game files, reinstalled 5 times, changed CPU voltage, disabled some graphics settings, etc.
Anything I do, does not fix the issue.

I have 150 hours in this game, me and the boys love it, and it sucks that we can't play as a full squad because my game won't run.

System Specs:
AMD Ryzen 5 3600
Powercolor Radeon 5700XT
MSI B450 Tomahawk Max
---

Sometimes, the crash will force my PC to reboot, causing a System Error: WHEA-Logger Event ID 18.
Supposedly, this is because of a CPU flaw, but across reddit I have seen people with the same issue replacing their CPU's and the problem is not fixed.

All of my other games work fine, and up until the second-most recent patch, HD2 worked fine as well.

If anyone has any solution please by all that is holy, share it with me. All I want is to spread managed democracy.
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Showing 1-14 of 14 comments
Take Dec 19, 2024 @ 5:37pm 
I'm also getting this. Game loads for maybe ~1-5 minutes before crashing. Only thing I see is the following in event viewer:

Faulting application name: helldivers2.exe, version: 1.8.26367.0, time stamp: 0x67619569
Faulting module name: ntdll.dll, version: 10.0.26100.2454, time stamp: 0x7cb6b6a8
Exception code: 0xc000000d
Fault offset: 0x000000000003ff03
Faulting process id: 0x2B60
Faulting application start time: 0x1DB527DEA7D55FE
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Helldivers 2\bin\helldivers2.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: c8b7d3c0-cd90-4f9f-8df4-1e80c53b9c34
Faulting package full name:
Faulting package-relative application ID:

This isn't happening for any other games and from what little research I've done it doesn't seem like the ntdll.dll seems to be the root cause.
Coops Dec 19, 2024 @ 6:15pm 
Did you get a solution to this as I am experiencing the same problem, 300 hours in and never had the issue but now I cant make it past 4-5 mins of game play before existing program completely.
Orange Joe Dec 19, 2024 @ 8:17pm 
Also have hundreds of hours in the game. Can't play for 10 minutes straight. The last time I didn't even get past the loading drop screen and it crashed.
anabolic men Dec 21, 2024 @ 2:38pm 
Originally posted by Coops:
Did you get a solution to this as I am experiencing the same problem, 300 hours in and never had the issue but now I cant make it past 4-5 mins of game play before existing program completely.
No i havent found any solutions yet.
Sometime within the next week i might try to wipe my windows install and see if that fixes it.
アンジェル Dec 21, 2024 @ 2:41pm 
Originally posted by anabolic men:
CONSTANT CRASHING since the second-to-last patch
I don't know why, but since the patch before the Illuminates patch, this game has been crashing for me every time I launch it. It will consistently crash 100% of the time within the first 1 minute of getting on my ship.

I have updated BIOS, drivers, windows, verified game files, reinstalled 5 times, changed CPU voltage, disabled some graphics settings, etc.
Anything I do, does not fix the issue.

I have 150 hours in this game, me and the boys love it, and it sucks that we can't play as a full squad because my game won't run.

System Specs:
AMD Ryzen 5 3600
Powercolor Radeon 5700XT
MSI B450 Tomahawk Max
---

Sometimes, the crash will force my PC to reboot, causing a System Error: WHEA-Logger Event ID 18.
Supposedly, this is because of a CPU flaw, but across reddit I have seen people with the same issue replacing their CPU's and the problem is not fixed.

All of my other games work fine, and up until the second-most recent patch, HD2 worked fine as well.

If anyone has any solution please by all that is holy, share it with me. All I want is to spread managed democracy.

You might be on the wrong track with thinking it is the CPU. It is indeed a hardware issue. Presumably due to your RAM settings. You should check that in detail as you have not shared a DxDiag report. Look for XMP/EXPO and tune it down according to your motherboard.

If the issue persists, use memtest for a thorough check, after unplugging the RAM and replugging them properly to assure it is no loose contact issue.
KaFreakinBoom Dec 21, 2024 @ 5:30pm 
I have been having the same issue, and left a post earlier about it. Its is not your CPU hardware. There is a CPU usage leak that slowly and steadily increases CPU usage until a crash occurs when the CPU is overwhelmed. try to look at the CPU usage as soon as you boot, it will steadily increase until failure. I have a 7945hx3D (very powerful 33k on r23) and I hard crash after 30 minutes consistently. Computer requires a switch off.

I have not found a solution, and i believe its a coding error. I believe there is an open loop pulling on the CPU until failure. I have found no solution inside of settings, drivers, BIOS or an other software updates.
Coops Dec 24, 2024 @ 12:58pm 
So I ran diagnostics while playing to see what that looked like, and basically my computer no longer has the specs for this game, it has gotten bigger requiring more ram, while I don't have it seems, so I guess unless you are going to upgrade then sucks to be us. I have uninstalled the game now anyway.
anabolic men Dec 26, 2024 @ 12:14pm 
Originally posted by Coops:
So I ran diagnostics while playing to see what that looked like, and basically my computer no longer has the specs for this game, it has gotten bigger requiring more ram, while I don't have it seems, so I guess unless you are going to upgrade then sucks to be us. I have uninstalled the game now anyway.
how much ram do u have? im running 16gb which is the amount recommended for the game, i find it hard to believe that I would need more than that
essi2 Dec 31, 2024 @ 11:16am 
I have 64GB of RAM and I still get these CTDs, so I don't think amount of RAM is the primary issue, also the game was running fine until today
アンジェル Dec 31, 2024 @ 11:20am 
Originally posted by essi2:
I have 64GB of RAM and I still get these CTDs, so I don't think amount of RAM is the primary issue, also the game was running fine until today

Use this and try again
https://steamcommunity.com/sharedfiles/filedetails/?id=3235564264
if the issue persists, share a DxDiag report
essi2 Dec 31, 2024 @ 11:37am 
Originally posted by アンジェル:
Originally posted by essi2:
I have 64GB of RAM and I still get these CTDs, so I don't think amount of RAM is the primary issue, also the game was running fine until today

Use this and try again
https://steamcommunity.com/sharedfiles/filedetails/?id=3235564264
if the issue persists, share a DxDiag report

Thanks, will try that.. but why the hell is this a thing!? xD
アンジェル Dec 31, 2024 @ 12:11pm 
Originally posted by essi2:
Originally posted by アンジェル:

Use this and try again
https://steamcommunity.com/sharedfiles/filedetails/?id=3235564264
if the issue persists, share a DxDiag report

Thanks, will try that.. but why the hell is this a thing!? xD

The DxDiag report can tell us more - you find the how to in the guide bottom section.
essi2 Dec 31, 2024 @ 12:38pm 
Originally posted by アンジェル:
Originally posted by essi2:

Thanks, will try that.. but why the hell is this a thing!? xD

The DxDiag report can tell us more - you find the how to in the guide bottom section.

The steps in the guide seems to have fixed the random crashing
アンジェル Dec 31, 2024 @ 12:42pm 
Originally posted by essi2:
Originally posted by アンジェル:

The DxDiag report can tell us more - you find the how to in the guide bottom section.

The steps in the guide seems to have fixed the random crashing

Excelsior :mhwgood:
Happy New Year 2025!
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Date Posted: Dec 19, 2024 @ 9:16am
Posts: 14