Having problems getting the game to fully open/run

[Aiko Co.]

Hey everyone! I'm not incredibly savvy with computers, but I managed to download linux and ubuntu onto my acer chromebook so that I could play Two Point Hospital. I've got the most updated ubuntu and the game is loaded and opening, but it gets to the main start screen, then it will jump back to my desktop screen. Does anyone know why this is happening or how to fix it?

Any suggestions are greatly appreciated! Thank you!

[Jonathan J. O'Neill]

What are your system specs?

Also, moving this to bug reports section.

[Aiko Co.]

Thank you for replying and also moving this to the right discussion category!

Chromebook Acer 14 64 bit intel inside.... I'm not really sure what other specs are specific or needed (I'm not 100% with computers)

I have gotten linux and ubuntu and steam all installed and it seems to start working, but of course it closes.

I was messing around with my computer last night and realized that my computer has a setting to use linux beta version, so I turned it on, but I have no idea what that actually did because I still had to download crouton, linux, ubuntu... all that.

I need a really good walk through with codes.... I can understand putting things in the terminal but I don't have the right sequences.

[Aiko Co.]

CPU: 1.6 GHz Intel Celeron N3160 processor (quad-core, 2MB cache, up to 2.24GHz)
Graphics: Intel HD Graphics 400
RAM: 4GB LPDDR3
Screen: 14-inch 1,920 x 1,080 display
Storage: 32GB solid state drive

I hope this helps!

[Jonathan J. O'Neill]

I really don't have any experience at all with Linux so I don't know what needs to be done to make it work.

But, as for specs, generally your GPU, CPU, and RAM are useful to give, to see if you meet the minimum requirements.

If you don't know what those are, you can click "Help" in the top left corner of your Steam client and then click "system Information". After a few seconds, it will pop up with your system specs.

You can manually find the CPU, GPU and RAM and list it or just Ctrl+A to select it all then Ctrl+V to paste it into a reply, within [ code][ /code] tags like so:

Computer Information:
    Manufacturer:  Alienware
    Model:  Alienware Aurora R7
    Form Factor: Desktop
    No Touch Input Detected

Processor Information:
    CPU Vendor:  GenuineIntel
    CPU Brand:  Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz
    CPU Family:  0x6
    CPU Model:  0x9e
    CPU Stepping:  0xa
    CPU Type:  0x0
    Speed:  2808 Mhz
    6 logical processors
    6 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported
    AES:  Supported
    AVX:  Supported
    CMPXCHG16B:  Supported
    LAHF/SAHF:  Supported
    PrefetchW:  Unsupported

Operating System Version:
    Windows 10 (64 bit)
    NTFS:  Supported
    Crypto Provider Codes:  Supported 311 0x0 0x0 0x0

Video Card:
    Driver:  Intel(R) UHD Graphics 630
    DirectX Driver Name:  nvldumd.dll
    Driver Version:  22.20.16.4758
    DirectX Driver Version:  24.21.13.9924
    Driver Date: 8 2 2017
    OpenGL Version: 4.6
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 60 Hz
    DirectX Card: NVIDIA GeForce GTX 1070 Ti
    VendorID:  0x10de
    DeviceID:  0x1b82
    Revision:  0xa1
    Number of Monitors:  3
    Number of Logical Video Cards:  3
    No SLI or Crossfire Detected
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 5760 x 1080
    Primary Display Size: 20.00" x 11.26" (22.91" diag)
                                            50.8cm x 28.6cm (58.2cm diag)
    Primary Bus: PCI Express 8x
    Primary VRAM: 1024 MB
    Supported MSAA Modes:  2x 4x 8x 

Sound card:
    Audio device: Headset Earphone (HyperX 7.1 Au

Memory:
    RAM:  16191 Mb

Miscellaneous:
    UI Language:  English
    Media Type:  DVD
    Total Hard Disk Space Available:  2625541 Mb
    Largest Free Hard Disk Block:  610302 Mb
    OS Install Date: Dec 31 1969
    Game Controller: None detected
    VR Headset: None detected

[Jonathan J. O'Neill]

Alright, you responded while I was posting how to find your specs. At first glance, your laptop looks woefully inadequate for the game.

Here is a comparison of your CPU vs the minimum spec CPU:

https://cpu.userbenchmark.com/Compare/Intel-Core-i3-6100-vs-Intel-Celeron-N3160/3511vsm166661

Here is a comparison of your GPU vs minimum spec GPU:

https://www.notebookcheck.net/HD-Graphics-400-Braswell-vs-UHD-Graphics-630_7349_8126.247598.0.html

[Marlock]

edit: I am not a game dev, just a fellow linux user

TL,DR: It is a chromeOS machine with ubuntu installed inside it, not really running linux directly, which means any graphics acceleration feature is not yet enabled for linux software you run in it.


While at first glance Two Point Hospital seems to have simple graphics, it is incredibly detailed and mostly all rendered in 3D by the graphics card, very different from the old Theme Hospital.

You can rotate, change angles and zoom in and out freely while everything happens, which was impossible in 2D games, it has lighting effects like reflected light on metal parts depending on your viewing angle, realistic shadows, minute variable details can be shown at the same time on each of the hundreds of staff and patients in a hospital, and so on...

My home PC had a AMD HD 7770 graphics card in it and the game only ran in low video settings, it chocked in medium quality settings and just didn't run in high... so even a dedicated GPU with full driver support can take a beating from a modern 3D game like this.


With ChromeOS, despite being based on Linux, Google has cut down on a lot of things a common linux distro would have. One thing that is only now starting to be enabled on ChromeOS as a test is graphics acceleration (like OpenGL and Vulkan, making use of the graphics card or chip inside you computer) so for now only very light linux games can be expected to run.

...and then when it is enabled only the strongest chromebook hardware with intel chips will enjoy any 3D gaming, and even then they don't have strong graphics chips.

Finally, unfortunately the rest is just never going to work like a traditional laptop can with normal linux, because they are either too weak hardware or use a different chip architecture (ARM instead of x86-64) so the game just can't run on them without reprograming and being released specifically for them.

[Marlock]

Maybe this is good news for that Acer chromebook? Probably not enough for TPH, but might help a lot with other games.

https://www.iotgadgets.com/2019/01/gpu-acceleration-linux-apps-chrome-os-enabled/